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Hotel E Velasco

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel E Velasco

Lobby sitting area
Exterior
Standard Room | Minibar, in-room safe, desk, laptop workspace
Breakfast area
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
Contreras e/ Santa Teresa y Ayuntamiento, Matanzas, Matanzas, 40100
  • Parque de la Libertad
    1 min walk
  • Biblioteca Gener y Del Monte
    1 min walk
  • Matanzas Cathedral
    3 min walk
  • Varadero (VRA-Juan Gualberto Gomez)
    24 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel E Velasco

Hotel in Matanzas with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and WiFi in public areas. Self parking is free. Additionally, a 24-hour front desk, tour/ticket assistance and gift shops/newsstands are on-site. Limited housekeeping is available.
Hotel E Velasco offers 17 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel E Velasco, you're just a quick walk from Parque de la Libertad. Enjoy features like free self-parking, plus a restaurant and a bar.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Services include tour or ticket assistance
  • Steps from Parque de la Libertad and Palacio de Gobierno
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Gift shops/newsstands and tour/ticket assistance are also featured at Hotel E Velasco. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3.5-star Matanzas hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per hour)
  • Available in some public areas: WiFi (USD 10 per hour)

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel E Velasco

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Encanto Velasco Peninsula De Zapata
Encanto Velasco Peninsula De Zapata
Hotel E. Velasco Matanzas
E. Velasco Matanzas
Hotel E. Velasco
Hotel E Velasco Hotel
Hotel E Velasco Matanzas
Hotel E Velasco Hotel Matanzas

Hotel E Velasco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 16 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything and everyone at Hotel E Velasco. Very helpful and wonderful place to start and end your trip to Cuba. Highly recommended.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Ash, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in the main square, so is in a perfect location. Walkable to all places of interest and restaurants/bars. The room was not bad. Bathrooms needs slight attention. The rooms could do with a bit more lighting. If you have a room facing the square, you will have a nice view, but you will encounter traffic noise and fumes, as the rooms have large shutters and no windows. Breakfast is nice, and the staff are very friendly and pleasant.
Stayed 3 nights in Nov 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This hotel has fantastic staff, always friendly and helpful. Restaurant, lobby and other public areas always clean and presentable. Room was spacious and served our needs perfectly. Air Conditioning was in very good working order. Will definitely stay again!!
Stayed 1 night in Oct 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very very noisy and extremely polluted surroundings. Good breakfast, comfortable bed good location on square.
Stayed 2 nights in Mar 2019

10/10 Excellent

Catherine, Oaxaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! Located on a quiet, shady square, across the street from the Apothecary Museum (in complete seriousness don't miss it), close to a couple of good restaurants and has street parking and working wifi in the lobby. The period furnishings, high ceilings and original tiles make this hotel feel like you're stepping back in time. The receptionists were helpful and kind. We were able to get late check-out which made it the perfect place to visit the beaches. A great place to come back to after a day of snorkeling at Playa Coral and enjoying the beaches at Varadero.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Old property in the main square. I did an official site seeing tour of the city and found this hotel was one of the places visited. Excellent public area and restaurant. Breakfast and dinner were both very good and the staff were very helpful. The room was acceptable but rather small and had no direct light ie no window.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but clean very friendly and helpfull staff Located in the middle of the town
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean, well situated There are 2 hotels, we were in the newer one ( still a beautiful old colonial style building) with high ceilings
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
lovely ambiance, good food and perfect location to visit Matanzas. balcony room is a must! rooms are slightly shabby and not super clean, but overall quite a nice hotel.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yania looked after is very well. Recommend this hotel
Stayed 1 night in Dec 2018

10/10 Excellent

Gregory, Vancouver, ca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous restoration from turn of the century, worth the visit. Invest in the junior suite, the standard rooms are small with no windows or balcony. A large suite with balcony on the square is well worth the difference in price.
Stayed 2 nights in Nov 2018

8/10 Good

sergio

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Alan, Surrey UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great colonial style hotel.
The hotel is a blast from the past. Great location in centre of town. Spanish colonial style. terrific airy public areas. Rooms are not large but are adequate. No views form most rooms but nice views form first floor veranda accessible by guests. Cool breezes throughout but rooms anyway have adequate air conditioning. Good coffee. Wifi with Etecsa cards available in public areas. Must be best place to stay in Matanzas.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Michel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a conseiller pour un court sejour a Matanzas
Je n'ai fait qu'une nuit le temps d'une escale. L'etablissement est confortable et propre et le personnel est super : a notre service, la pour aider, poli et souriant. Hotel bien situé au centre de Matanzas mais un peu bruyant.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon service. Petit dejeuner continental correct. Chambre spacieuse et propre. Attention beaucoup de bruit si vous avez la chambre qui donne sur la rue. Isolation phonique inexistente. Parfais pour une ou deux nuit a matanza
Stayed 1 night in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daumen hoch !
Die erste Nacht in Kuba, tolles Hotel in einem wunderschönen kleinen Städtchen. Absolute Empfehlung !
Stayed 1 night in Apr 2019

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019