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Garden Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Jacuzzi Superior Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Pool Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Ocean Suite

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Mora Zanzibar. During your stay, you'll be close to Mnemba Island. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 3 coffee shops/cafes, a beach bar and 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, massages or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • 11 minutes by car from Mnemba Island and 13 minutes from Kigomani Beach

The Mora Zanzibar ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Mora Zanzibar

Everyone (2) Couples (2)
5 out of 5
Excellent resort.

Posted by on 22 Jun 2023

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5 out of 5
Alles war Top!

Posted by , from Schlieren on 17 Aug 2024

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Comment from Hotel Management

22 Aug 2024 by Deman, Digital Guest Experience

Dear Dardan, Thank you for leaving a review regarding your stay with us. Your top comment is truly appreciated.Best Regards,

5 out of 5
It was brand new hotel, the rooms were beautiful and nicely decorated. The bed was good, restaurants were good, service was excellent. The garden was magnificent. Only thing where they really should focus is beach area cleaning. Not just around deckchairs -> real beach cleaning, to collect bottles, glass, other garbage away from the beach and teach also that to local boats crews and fisherman. So that beach area can stay nice and clean in future also.

Posted by on 14 Jun 2023

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5 out of 5

Posted by on 5 Jun 2023

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About the Emerald Zanzibar Resort & Spa- Deluxe All Inclusive

Location Muyuni, Matemwe, Unguja North Region 00255

All-inclusive Details

All-inclusive room rates at The Mora Zanzibar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • Bottled spirits included

Activities and facilities/equipment
Land activities

  • Children's club

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service

  • Buffet-style meals included
  • A la carte dining included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Basic alcoholic drinks included
  • Additional service charge accepted
  • Surcharge for premium or imported non-alcoholic drinks
  • Bottled liquour included
  • Kids club included
  • Bottled wine included
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for room service

Property Features

Some rates at The Mora Zanzibar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. The Mora Zanzibar offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this resort measures 13078 square feet (1215 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury The Mora Zanzibar. Free self parking is available. Smoking is allowed in designated areas at this 5-star Matemwe resort.

  • 250 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • 13078 sq ft of conference space
  • 1215 sq. m of conference space
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Mora Zanzibar offers 250 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Matemwe resort provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM.

The Mora Zanzibar has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Horse riding nearby
  • Scuba diving on site
  • Water sports equipment

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 150.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Mora Zanzibar

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Credit card and matching ID required at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 120
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 170
  • New Year's Eve (31 December) Gala Dinner per child: USD 85 (from 4 to 12 years old)
  • A tax is imposed by the city: USD 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: USD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Mora Zanzibar Resort
  • The Mora Zanzibar Matemwe
  • Emerald Zanzibar Resort Spa
  • The Mora Zanzibar Resort Matemwe
  • Emerald Zanzibar Resort Spa Deluxe All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.