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Il Palazzotto

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December 2024
January 2025

Photo gallery for Il Palazzotto

Suite | Premium bedding, minibar, in-room safe, individually decorated
Superior Double Room | Balcony
Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Standard Double Room | Living area | 40-inch LCD TV with digital channels

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Via Sette Dolori 39, Matera, 75100
  • Sassi and the Park of the Rupestrian Churches
    1 min walk
  • Cathedral of Matera
    3 min walk
  • Museo Nazionale Ridola
    5 min walk

Room options

View all photos for Deluxe Room

Deluxe Room | Reception

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Il Palazzotto

Riverfront guesthouse in Matera with a bar
This smoke-free guesthouse features a bar/lounge, a snack bar/deli and a fireplace at reception. WiFi in public areas is free. Other amenities include multilingual staff. Change of towels is available on request
Il Palazzotto offers 10 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. This Matera guest house provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Il Palazzotto. During your stay, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a terrace and a fireplace at reception
  • Steps from Sassi and the Park of the Rupestrian Churches and 12 minutes by car from Viewpoint of Matera and the Sassi
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a fireplace in the lobby are also featured at Il Palazzotto.

This Matera guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • In a national park
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Cobblestone flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 floor
  • 2 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 100 for check-in between 9:00 PM and 8:00 AM

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 10:00 AM
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 50 per pet (varies based on length of stay), plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee: EUR 100 for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 10:00 AM. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Il Palazzotto Guesthouse Matera
Il Palazzotto Guesthouse
Il Palazzotto Matera
Il Palazzotto Matera
Il Palazzotto Guesthouse
Il Palazzotto Guesthouse Matera

Il Palazzotto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 173 out of 200 reviews" "
Rating 8 - Good. 21 out of 200 reviews" "
Rating 6 - Okay. 3 out of 200 reviews" "
Rating 4 - Poor. 1 out of 200 reviews" "
Rating 2 - Terrible. 2 out of 200 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suyash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of Matera!
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffery

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!!
II Pallazzotto was truly amazing experience!! Wish we were able to stay a bit longer! Will definitely book this hotel again!!!! Highly recommended!!
Stayed 2 nights in Jul 2024

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es espectacular, la habitacion familiar de 4 personas increiblemente bella, no tiene parking, les recomiendo llegar en auto al hotel y dejar las maletas para luego ir al parking que queda a 8 min en auto.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this hotel enough. Our room in a cave was unique and beautiful. The staff was super friendly and helpful. We did a private wine tasting which included wines made at their winery and a lot of good local history; their sister restaurant also was great for dinner. The location is perfect, easily walkable to the entirety of Matera.
Stayed 3 nights in May 2024

10/10 Excellent

Robyn

We loved our stay in Matera and so glad I chose II Palazotto as our home for 2 nights. The room was amazing, was a wonderful experience sleeping in a cave! Beautifully designed and had everything you needed. Breakfast was great and met some other lovely guests during our stay. Staff were friendly and the wine was very good. Enjoyed a dinner at their restaurant which is situated at the other side of town. There is only a few steps up to the accomodation from the street. We travelled to Matera by car and left it at car park about 6km away and they have a shuttle service that drops and picks you up from the door which was super easy and convenient. Would highly recommend a stay here and especially a visit to Matera it was a WOW for us!
Stayed 2 nights in Jun 2024

10/10 Excellent

lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. The experience of the cave room was different and fun. The hotel coordinated with a parking garage our car and even used it in the middle of our stay drive to Gravina and Albarobello. Matera is beautiful and has great restaurants (we recommend Austin in front of Agustine church).
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immersed in history and luxury
Great location . We stayed in the family room / cave which was great for three of us … a short stroll to breakfast and right in the heart of Matera . The glass of wine on arrival was wonderful ( we ended up buying bottles to take with us ). The walk into the canyon / over the swing bridge and up the other side was steep but worth the view .
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms, great location in the old part of Matera.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stefano

Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property. Staying in cave was an adventure. Each room is different according to the cave structure. Lovely welcome, wonderful staff. Thoughtful front desk, they go out of their way to take care of all needs and reservations for dining and sightseeing.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on all levels and we will recommend to all.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Breakfast in the cave was a unique experience. Our room was perfect. The location in the center of Matera enabled us to walk the whole city. And what a city. Would definitely stay here again.

10/10 Excellent

Luciana, Burnaby

There is nothing like staying in a Cave a beautiful a well designed and decorated place to stay. Ah what an experience.
Stayed 1 night in Jul 2023

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities
.
This hotel was booked for a 2 night stay as a novelty. Was a cave now a very well done hotel bedroom but it needs air conditioning on all the time and air humidifier. We had no windows! also we booked a car transfer from the airport to the hotel. No show! Hotel said the taxi driver forgot. We had to take an airport taxi at an extra €40 no offer to assist we were just told by the hotel not our fault!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa Hoy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely one of our most unique travel experiences ever right in the middle of a world UNESCO site. The property was stunning and staying in an actual cave was a real experience. The staff were so welcoming and helpful, the breakfasts were amazing, and when we arrived we were greeted with a glass of wine to welcome us. We would highly recommend!
Stayed 3 nights in May 2023

10/10 Excellent

John, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a fantastic choice for our visit to Matera. Our cave room was lovely, and each room is unique. The staff were helpful, and the common areas are just as unique as the individual rooms. There were minor inconvenience within our room as far as storage options of belongings and toiletries, and getting in and out of your room can be challenging, but very minor in comparison to the experience. HIGHLY recommend this property.
Stayed 3 nights in May 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with nice terrace. The staff was very kind and offer us a wellecome drink. We will come back !
Stayed 1 night in May 2023