Palace Hotel

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January 2025

Photo gallery for Palace Hotel

Exterior
Lobby
Lobby
Junior Suite | Minibar, in-room safe, desk, soundproofing
Junior Suite | Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Piazza Michele Bianco 1, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    10 min walk
  • Palombaro Lungo
    12 min walk
  • Tramontano Castle
    13 min walk

Room options

Junior Suite

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Standard Double Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room

  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

Classic Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Palace Hotel

Hotel with free breakfast, a short walk to Sassi and the Park of the Rupestrian Churches
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Palace Hotel offers 65 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Matera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Palace Hotel, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Sassi and the Park of the Rupestrian Churches and 12 minutes from Viewpoint of Matera and the Sassi
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Palace Hotel. Self parking is free.

Smoking is allowed in designated areas at this Matera hotel.

Guests are served a free buffet breakfast.
Palace Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palace Hotel Matera
Palace Matera
Palace Hotel Hotel
Palace Hotel Matera
Palace Hotel Hotel Matera

Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 90 reviews" "
Rating 8 - Good. 43 out of 90 reviews" "
Rating 6 - Okay. 6 out of 90 reviews" "
Rating 4 - Poor. 1 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. In walking distance to all. Just lovely
Stayed 4 nights in Jul 2019

8/10 Good

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful
Staff was great to assist with being snowed in. Was a great help to translate and coordinate the retrieval of my car.

10/10 Excellent

Alida, Maple

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel walking distance to Sassi.
Breathtaking, excellent concert in the piazza at night.

10/10 Excellent

Tricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Fantastic hotel, helpful staff, close to FAL station and only 10-15 min walk to the Sassi. Will be booking here for our next trip

10/10 Excellent

CJS, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in walking distance of the old city
The hotel was great......see above. The only 2 major issues I had was that it lacked a sign at the point where one had to turn into a very short street/parking lot to tell you the hotel was back there. It's not really accessible from a main street. Also, it was not in walking distance of the old city, nor many of the historical sites. However, for me with a large car, it was perfect because I never would have been able to navigate the small streets of the old Matera. Liked that it had parking on the premises. Had a great breakfast with warm items.

8/10 Good

giorgio, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for a 3 days visit to matera
we enjoied a lot to spend our short vacation at palace hotel

10/10 Excellent

John Catalanotto, Akron, OH USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Regrets!
The location is perfect as well as the hotel and Staff. It is very close to the caves.

8/10 Good

Andy, Somerset, UK

Liked: Cleanliness
Good hotel within walking distance of the old town
A perfectly reasonable hotel within walking distance of the old town and with free parking. When we stayed in October the air conditioning seemed to be disabled but we didn't investigate as we were only there for one night.

10/10 Excellent

Maureen, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff extremely friendly and helpful. Location excellent. Breakfast just ok.

8/10 Good

Michelle, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for family stay
It's easy to find the hotel and the room we had was big enough for two kids to play. Though the room is a little bit ran down, the nice and friendly staffs are helpful. The on site restaurant is good and they even cooked little pastina for my young toddler.

10/10 Excellent

Franco, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay as Good as First
On our second stay at the Palace Hotel Matera we found the same efficient, friendly service and excellent accomodations as during our first. The hotel is modern, utterly clean, well-functiioning, and comfortable. (Note that you will not be able to set the air conditioning lower than 24.5 degree Centigrade, but that is comfortable enough if you keep the fan blowing.) The complimentary breakfast in the morning has abundant choice and excellent local products. The hotel is also easy to find, as it is prominent on the landscape and of very easy access to and from all roads. All in all, an excellent choice and a great deal for the price. (The only minor inconvenience was that this time we were there during the great big annual feast of early July when crowds pour into the city and the hotel posted notes saying it could not guarantee our finding a parking space at night, even in its own parking areas, which were overrun by out-of-towners. The hotel did accommodate our car in the end but we thought they should have been more reassuring on this front.).

8/10 Good

roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Albergo in posizione piuttosto centrale, comodo per raggiungere il centro storico. Camera pulita e spaziosa. Colazione da migliorare, poca scelta anche di frutta e croissant.
Stayed 1 night in Aug 2019

8/10 Good

Roland

Liked: Cleanliness, staff & service, room comfort
Hat alles gepasst
Stayed 1 night in Aug 2019

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Hotel molto curato e in una zona tranquilla. La camera era molto spaziosa e dotata di ogni confort. Da non trascurare il fatto che il parcheggio è garantito e gratuito a differenza di altri posti. La colazione si presenta molto bene ed è soprattutto molto varia e fornita. Ci ritornerei con la mia famiglia. Lara
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole e a 10 minuti dai sassi a piedi
L'hotel è ubicato in posizione ottimale, in pochi minuti si raggiungono i favolosi sassi. Il parcheggio si trova facilmente ed è gratuito (nel cortile dell'albergo o nelle immediate adiacenze). Stanza spaziosa e pulita. Personale molto gentile e disponibile. Per essere un quattro stelle la colazione lascia un po' a desiderare come la cura di alcuni dettagli nelle aree comuni. Nel complesso il giudizio è più che positivo.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso Hotel vicino al centro e a tutti i comfort.
Stayed 2 nights in Aug 2018

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spennende by
Greit hotell med 10 minutters gange til byens center og de to sassier
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

natale, Rieti

Liked: Staff & service
Good hotel not far from downtown.
Good hotel not far from downtown. 10 min walking. Personally anyway, i think that bed was not comfortable as too hard.
Stayed 1 night in Sep 2017

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione strategica
Ottima posizione per parcheggiare ed accedere a piedi in 15 minuti al centro. Hotel eccellente con camera molto grande e rapporto qualità prezzo da consigliare.
Stayed 1 night in Aug 2017

10/10 Excellent

ilaria, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di passaggio
Abbiamo soggiornato una notte, di passaggio a Matera. Siamo stati benissimo, camera grande e confortevole, hotel facile da trovare, posizione da cui si raggiunge il centro facilmente. Unico appunto ad Expedia: sul sito la camera era data per 3 letti singoli, invece aveva un matrimoniale e un divano letto a 2 piazze, come serviva a me. La prenotazione quindi l' ho fatta un po' al buio, sperando che fosse veritiera l' indicazione che diceva che la camera era per 4 persone. Chiederei ad Expedia di essere più precisi nella descrizione delle camere.
Stayed 1 night in Aug 2017

10/10 Excellent

Ernesto, Milano

Liked: Cleanliness, staff & service, room comfort
Very good hotel with domenica needs of modernizati
We booked for one night only but it was very good and price was lower because of a good discount. We appreciated a lot the large room and Jacuzzi.
Stayed 1 night in Aug 2017