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The Mystic Palms

3.0 star property

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Breakfast, lunch, dinner served; international cuisine
Suite | Living area | Flat-screen TV
Front of property – evening/night
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
Near Mandi Samiti, Outside Transport Nagar NH-2, Mathura, Uttar Pradesh, 281001
  • Krishna Janma Bhoomi Mandir
    ‪4 min drive‬
  • Sri Krishna Janmabhoomi Temple Complex
    ‪6 min drive‬
  • Prem Mandir Vrindavan
    ‪16 min drive‬
  • Agra (AGR-Kheria)
    ‪83 min drive‬

Room options

View all photos for Super premium Room

Super premium Room | 1 bedroom, minibar, desk, iron/ironing board

Super premium Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Premium Family Room

Super Premium Family Room | 1 bedroom, minibar, desk, iron/ironing board

Super Premium Family Room

  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premium Room

1 bedroom, minibar, desk, iron/ironing board

Premium Room

  • 25.9 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room

Club Room | 1 bedroom, minibar, desk, iron/ironing board

Club Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Living area | Flat-screen TV

Luxury Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • City view
  • Sleeps 4
  • 1 Double Bed

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The price is €36
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includes taxes & fees
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About this property

The Mystic Palms

Hotel in Mathura with 24-hour business centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and conference space.
The Mystic Palms offers 22 air-conditioned accommodations with minibars and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Mathura hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at The Mystic Palms, you'll be within walking distance of Dayal Bagh. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 4-minute drive from Dayal Bagh and a few minutes from Krishna Janma Bhoomi Mandir
The Mystic Palms offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly The Mystic Palms also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Mathura hotel is smoke free.

Guests can enjoy continental breakfast for a fee.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee: INR 350 per person
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: INR 2000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 350.00 per person
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Mystic Palms Hotel Mathura
Mystic Palms Hotel
Mystic Palms Mathura
Mystic Palms
The Mystic Palms Hotel
The Mystic Palms Mathura
The Mystic Palms Hotel Mathura

The Mystic Palms Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Divakar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in the room and it was dirty and looks like it had not been cleaned. The bathroom was very dirty as well and towels were not clean. Bedsheets were not washed and there were random hairs on the sheet. The food was not seasoned and we had to order it 3 times. The lights went off twice and were many disturbing sounds playing at night.
Stayed 1 night in Dec 2024

2/10 Terrible

PARIMAL

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
hotel services were not good specially breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!! Well appointed room. Great service and tasty food.
Stayed 7 nights in Nov 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018