6/10 OK
Anne, Helsinki
1.5.2015
Hyvää: Siisteys
A nice hotel with an extremely dirty pool
A one night stay in Mathura, and the only reason to choose this hotel was the highly advertised pool area.
Positive things:
* we got our room 2 hours before the official check-in time
* the food in the restaurant was very good and they had licenses
* the room was very nice, spacious and everything was working well
* the hotel is surrounded by a nice garden, and the hotel area is quiet and calm
Negative:
* the pool was in such a bad condition, that we could not even dip our toes in the water (a lot of carbage, tree leaves but also the water looked very dirty and "thick" - we could only imagine what the bacteria level might be)
* many of the things mentioned on the hotel's own website are not quite true (e.g. there is no pool bar by the pool)
If you are comfortable with a nice and clean and quiet hotel, go there. If you value the pool as much as we do, don't go without calling there first and asking them, if they want to solve the problem before your arrival.