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SETOUCHI RETREAT by Onko Chishin

3.5 star property
VIP Access

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Indoor pool, seasonal outdoor pool
Panoramic Suite, Hot Tub, Annex Building | View from room
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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Pool
  • Air conditioning
  • Housekeeping

Explore the area

Map
794-1 Yanaidanimachi, Matsuyama, Ehime, 799-2641
  • Dogo Onsen
    ‪15 min drive‬
  • Shiki Memorial Museum
    ‪16 min drive‬
  • Matsuyama Castle
    ‪16 min drive‬
  • Matsuyama (MYJ)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite with Sofa Bed and Open-Air-Bath, Forrest View

Suite with Sofa Bed and Open-Air-Bath, Forrest View | 1 bedroom, premium bedding, down duvets, minibar

Suite with Sofa Bed and Open-Air-Bath, Forrest View

  • 102 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Signature Suite, Ocean View, Tower

Signature Suite, Ocean View, Tower | 1 bedroom, premium bedding, down duvets, minibar

Signature Suite, Ocean View, Tower

  • 169 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Large Single Bed

View all photos for Panoramic Suite, Hot Tub, Annex Building

1 bedroom, premium bedding, down duvets, minibar

Panoramic Suite, Hot Tub, Annex Building

  • 102 sq m
  • Golf view
  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, 4 Bedrooms, Connecting Rooms, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Suite, 4 Bedrooms, Connecting Rooms, Ocean View

  • 106 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Single Beds

View all photos for Suite, Garden View

Suite, Garden View | 1 bedroom, premium bedding, down duvets, minibar

Suite, Garden View

  • 106 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for 4 Bedrooms Suite OceanView

1 bedroom, premium bedding, down duvets, minibar

4 Bedrooms Suite OceanView

  • Sleeps 5
  • 2 Single Beds

View all photos for Semi-open-air hot spring Suite and Open-Air Bath Forest View

1 bedroom, premium bedding, down duvets, minibar

Semi-open-air hot spring Suite and Open-Air Bath Forest View

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for THE AONAGI Suite

1 bedroom, premium bedding, down duvets, minibar

THE AONAGI Suite

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Double Beds

View all photos for Garden Suite

1 bedroom, premium bedding, down duvets, minibar

Garden Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Semi-open-air hot spring Suite and Open-Air Bath Panoramic View

1 bedroom, premium bedding, down duvets, minibar

Semi-open-air hot spring Suite and Open-Air Bath Panoramic View

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About this property

SETOUCHI RETREAT by Onko Chishin

Suburban hotel with sauna and spa services
An indoor pool, a restaurant and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and massage/treatment rooms.
SETOUCHI RETREAT by Onko Chishin offers 7 accommodations with iPads and minibars. This individually decorated and furnished accommodation includes single sofa beds. Beds feature down duvets and premium bedding. 14-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, spring water baths, bathrobes and slippers.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and safes. Additionally, rooms include complimentary bottles of water and designer toiletries. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an outdoor mineral hot spring (onsen).
During your stay at SETOUCHI RETREAT by Onko Chishin, you'll be close to Lake Ishitegawa Dam. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy farm to table cuisine at DINING, a diner with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes a sauna
  • 7.2 mi (11.6 km) from Setonaikai National Park and 7.6 mi (12.2 km) from Botchan Karakuri Clock
  • Airport, railway station and local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. SETOUCHI RETREAT by Onko Chishin offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. An area shuttle within 30 kilometres and an airport shuttle (available on request) are available for a fee. Spa services, a terrace, and a garden are also featured at SETOUCHI RETREAT by Onko Chishin. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Matsuyama hotel.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
DINING – Overlooking the garden, this diner specialises in farm to table cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 1:00 PM to 6:00 PM on request
  • Area shuttle (surcharge) up to 30 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 7 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: JPY 4,320 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • DINING

Things to do

  • 18-hole adjacent golf course
  • Golf carts
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Seasonal outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Public outdoor mineral hot springs (onsen)
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Single sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with digital channels
  • IPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Breakfast/Half Board/Room Only plans must book meals at least 3 days in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8800.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4320 per person
  • Airport shuttle fee: JPY 4500 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: JPY 8800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
SETOUCHI RETREAT by Onko Chishin offers transfers from the ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 01 July and close on 03 September.
  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Setouchi Retreat Aonagi Hotel Matsuyama
Setouchi Retreat Aonagi Hotel
Setouchi Retreat Aonagi Matsuyama
Setouchi Retreat Aonagi
SETOUCHI AONAGI
Setouchi Retreat Aonagi
SETOUCHI RETREAT by Onko Chishin Hotel
SETOUCHI RETREAT by Onko Chishin Matsuyama
SETOUCHI RETREAT by Onko Chishin Hotel Matsuyama

SETOUCHI RETREAT by Onko Chishin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Moby, Dubai

Liked: Staff & service
Great architecture waste of money
A museum by Tado Ando changed for the right reasons into a hotel far away from no where... the air conditioning is so loud that makes you very uncomfortable sleeping with it’s grilling sound. If you’re a golfer, heavy sleeper and wished to stay a night in a museum that’s the place to be
Stayed 2 nights in Mar 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Former Art Museum
An amazing stay in a former art museum that was converted to a hotel. The place was beautiful and the service was great. Vert secluded. The in-room Onsen was wonderful.

10/10 Excellent

NAONORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

1999

Liked: Cleanliness, staff & service, property conditions & facilities
少し早めに到着しましたがとても親切に対応して下さりゆっくりくつろぐことが出来ました。
Stayed 1 night in Dec 2018

10/10 Excellent

Chee, 愛知県名古屋市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の眺めとゆったりとした時間の流れを味わえるモダンな宿
いつかは泊まってみたい憧れのホテルでした 特に夫は建築家安藤忠雄の大ファン その設計のホテルに泊まれて大満足でした！ わたしは部屋からの美しい眺めと美味しいお料理、スッキリとして清潔感のあるインテリアなどに感激しました お天気が少し悪かったので、また訪れる時はお天気にも恵まれ更に素晴らしい景色を味わえることを楽しみにしています
Stayed 1 night in Mar 2018

10/10 Excellent

xuewei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラグジュアリーなホテル
とても快適、ゆったりした時間を過ごすことができました。デッキプールからの夕日が美しく感動しました。食事も素晴らしかったです。

10/10 Excellent

Nicole, Sanary

Liked: Cleanliness, property conditions & facilities, room comfort
90/100 des gens travaillant pour l ' Hotel ne parlent que le Japonais , difficile de se faire comprendre . La chambre était bien mais d ' une catégorie bien en dessous de ce qui était marqué sur notre Réservation bien évidemment nous avons beaucoup trop payé pour ce que nous avions , puisque nous avons payé une chambre avec salon sépare et coin repas aussi sépare et nous avons eu une chambre avec salon sans séparation La cuisine était bonne Un gros problème , il n ' y avait pas d ' indication pour aller à l ' Hotel , on a beaucoup cherché mais cette Hotel est ouvert depuis décembre 2015 peut être que cela ira mieux apres . Pour les non Japonais , il faut absolument réserver les repas avant de venir ou si non arriver avant 6:30 PM car si non on ne peut rien manger même pas un œuf