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Smile Hotel Matsuyama

3.0 star property

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Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Matsuyama Castle Ropeway
    ‪9 min walk‬
  • Saka no Ue no Kumo Museum
    ‪9 min walk‬
  • Bansuiso
    ‪10 min walk‬
  • Matsuyama (MYJ)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Semidouble Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semidouble Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Nest Hotel Matsuyama

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (811)
The price is €40
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Nest Hotel Matsuyama

About this property

Smile Hotel Matsuyama

Hotel with a 24-hour front desk, near Dogo Onsen
A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Smile Hotel Matsuyama offers 97 air-conditioned accommodations with a hairdryer and free toiletries. 20-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and toothbrushes and toothpaste.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Smile Hotel Matsuyama, you're just a quick walk from Akiyama Brothers Birthplace. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Dogo Onsen and 9 minutes from Setonaikai National Park
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Matsuyama also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Smile Hotel Matsuyama has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Smile Hotel Matsuyama Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 148 reviews
Rating 8 - Good. 55 out of 148 reviews
Rating 6 - Okay. 26 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

10/10 Excellent

Yuya

Stayed 3 nights in Sep 2024

8/10 Good

seungkee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

YUYAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yuriko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
道路から入った時に駐車が難しいし停めづらい。もう少し入り口の向きを変えてもらえたらと思いました。
Stayed 1 night in Nov 2024

10/10 Excellent

Taek Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

takanobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

やよい

Liked: Cleanliness, staff & service, property conditions & facilities
お世話になりました。
Stayed 1 night in Oct 2024

6/10 Okay

カズミ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙者ですけど、タバコの臭いが気になりました💦　
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

MACHIKO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kent

Stayed 2 nights in Sep 2024

8/10 Good

CHANGHOE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパ凄い。この価格で部屋も朝食もクオリティ高いdrす。
Stayed 1 night in Sep 2024

10/10 Excellent

カズヒコ

Liked: Cleanliness, property conditions & facilities
よかった
Stayed 2 nights in Sep 2024

10/10 Excellent

Naruki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が美味しかったです。出張で利用しましたが、何の問題もありませんでした。
Stayed 4 nights in Sep 2024

6/10 Okay

SAKI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tatsuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場利用について、有益な情報を教えていただくことができ、とても親切なスタッフさんがいらっしゃいました。
Stayed 1 night in Sep 2024

10/10 Excellent

Yoon Hwang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

まりこ

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024