Hampton Inn & Suites Chicago Southland-Matteson

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Dates

January 2025

February 2025

Hypo-allergenic bedding, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Pet-friendly

Gym

Housekeeping

24/7 front desk

Explore the area

20920 Matteson Avenue, Matteson, IL, 60443

Hanger Clinic
15 min walk
Franciscan St. James Health - Olympia Fields
5 min drive
Franciscan Health Olympia Fields
6 min drive
Chicago, IL (MDW-Midway Intl.)
46 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 5
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Sleeps 3
1 King Bed

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Sleeps 5
1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 5
2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Sleeps 4
1 King Bed

Room, 2 Queen and 1 Sofa bed, Hearing Accessible

Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds

Sleeps 6
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Sleeps 5
2 Queen Beds

Studio Suite, 1 King Bed

Sleeps 4
1 King Bed

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Similar properties

Breakfast included

Free WiFi

24/7 front desk

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Suburban hotel with free breakfast and fitness centre

An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.

Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with a safe and free newspapers. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Chicago Southland-Matteson. During your stay, you'll be within walking distance of Hanger Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include a front desk safe, a meeting room and conference space
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 2-minute drive from Hanger Clinic and 5 minutes from Franciscan St. James Health - Olympia Fields
Cats and dogs welcome for a fee

Hampton Inn & Suites Chicago Southland-Matteson offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Hampton Inn & Suites Chicago Southland-Matteson also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Matteson hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
Coffee and tea in common areas
Snack bar/deli

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

969 square feet of conference space
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Braille/raised signage
Handrails in stairways (99 centimetre high)
Lift (107 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk (117 centimetre high)
Wheelchair-accessible van parking

1 building
4 floors
Banquet hall
Built in 2008
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to January 17 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Guests will receive smart lock details.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chicago Southland-Matteson

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Hampton Inn & Suites Chicago Southland-Matteson Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Cheryl

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff! Easy access!

Stayed 2 nights in Aug 2024

4/10 Poor

Sonia

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

(1) not being able to check in til 3 when checkout is at 11 is insane. (2) I have never EVER seen a hotel require one to sign a 2pg document upon checking that is obviously a result of foolishness from other guests. Deal with the problem guests; don’t insult all of with their mess. Not even the hotels around Times Square do this! Calling those charges (anticipated vandalism or theft) “incidentals” is a joke to anyone who knows what “incidentals” really are. (3) The breakfast bar having no meat is loony. Bacon should be a staple. (4) the fire alarm being triggered because of (front desk said someone’s bathroom and it’s not unusual??) is wild. (5) I was on 4th floor and the room was nice! But the soft in level spots in the floor all down the hallway is an invitation to litigation. Older people or those with canes could easily trip and fall. This is plant maintenance 101.

Stayed 2 nights in Aug 2024

8/10 Good

Connie

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Tahka

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great!

Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Travelled with family

25 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stay was ok

The girl at the front desk was neither informative nor overly friendly..she should reconsider front desk service.. we were also disappointed that the pool was closed for maintenance. The breakfast would also be better if they had sausage instead of Canadian bacon not the best breakfast meat. Other than that the hotel was decent.

Stayed 1 night in Aug 2024

2/10 Terrible

Katie

24 Aug 2024

I’m supposed to get a refund. Pool was closed.

Stayed 1 night in Aug 2024

6/10 Okay

nahed

Travelled with family

21 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Overall stay was pleasant and comfortable. Except for two disappointing experiences. We had booked two separate rooms. At check in time we asked for both rooms side by side or at least on same floor. we were refused on the basis that we booked via third party. I was surprised with the reason since it did not make any sense. But I choosed not to argue. Secondly, one of the room only had one chair to sit. I requested if they could arrange for one additional chair in the room of 3 occupants. Our request was simply denied as the hotel did not have even one spare chair to accomodate my request. Very disappointing

Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good. a little expensive.

Stayed 1 night in Aug 2024

10/10 Excellent

LauraEllen

15 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Willie

Travelled with group

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Property was fine because I'd stayed there before. But what I didn't like is that people with the huge Pets which I'm a pet owner. But on the floor I stayed on 2nd Floor this White gentleman dog was outta control. What i don't understand why Major Hotels doesn't have one floor in designated area for pets.

Stayed 2 nights in Aug 2024

10/10 Excellent

Tameka

Travelled with family

11 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

10/10 Excellent

Larrvetta

11 Aug 2024

Liked: Cleanliness, staff & service, amenities

Very clean and front desk employees were nice

Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Front desk team were friendly and very helpful. Room was spacious and clean

Stayed 1 night in Aug 2024

2/10 Terrible

iristeen

6 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Jul 2024

6/10 Okay

Marquita

6 Aug 2024

Disliked: Staff & service, property conditions & facilities

I paid for a suite to accommodate my family and at 10pm. I noticed the let out couch wasn’t working. They say they forgot to tell me smh. We had to relocate to another room.

Stayed 1 night in Jul 2024

8/10 Good

Dianne

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

At breakfast the "orange juice" came out as slightly orange water and the coffee was very weak. Room was nice but took a while to cool down once we were there. Very Comfy Beds!

Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

28 Jul 2024

I’d say it was nice for the most part but I didn’t appreciate the front desk at check in being short with me and not mentioning the $100 deposit that was charged till checkout

Stayed 1 night in Jul 2024

8/10 Good

Dana

Travelled with group

28 Jul 2024

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family

28 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gets the job done

Bathroom tub sounded like it was about to cave in and no one in this family weighs over 160. Could see straight into the hallway where the door is supposed to seal tight when closed. Front desk didn't seem to be in the mood to deal with anyone.

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

27 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Would not recommend

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

26 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Ruth Ann

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Overall the hotel was clean and comfortable and pretty well maintained. The first day we arrived the elevator was broken and we had to drag our luggage up 4 flights of stairs. It was not the hotel's fault because there had been wicked storms in the area a few days prior to arrival. There were people living in the hotel for a few days, also due to no power in their homes. The pool seemed nice but we couldn't use it because there were too many people in the pool room being extremely loud. The rooms were clean and the breakfast was good, minus the meat choices. Both days the meat was overcooked and the Canadian Bacon was dried into jerky. Overall it was a nice place to stay. There is not much in the area for entertainment so plan on having a car to get to anything worthwhile.

Stayed 2 nights in Jul 2024