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Don Pelayo Pacific Beach

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Don Pelayo Pacific Beach

View from room
Waterslide
Bar (on property)
View from property
Property entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Del Mar 1111, Col. Flamingos, Mazatlán, SIN, 82149
  • The Mazatlan Malecón
    1 min walk
  • Teodoro Mariscal Stadium
    12 min walk
  • Punta Camaron Beach
    18 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    28 min drive

Room options

View all photos for Standard Room, Lagoon View

Standard Room, Lagoon View | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, Lagoon View

  • 28 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite, Ocean View

  • 29.7 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, Ocean View

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Suite, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Standard With Lake View

In-room safe, blackout curtains, free WiFi, bed sheets

Room Standard With Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

In-room safe, blackout curtains, free WiFi, bed sheets

Suite Junior With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Junior

In-room safe, blackout curtains, free WiFi, bed sheets

Suite Junior

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, blackout curtains, free WiFi, bed sheets

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Don Pelayo Pacific Beach

Family-friendly hotel with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Don Pelayo Pacific Beach offers 176 air-conditioned accommodations with a safe and free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Don Pelayo Pacific Beach. During your stay, you're just a quick walk from The Mazatlan Malecón. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine and ocean views while dining at The Marlin Cafe
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a playground and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Playa Norte and a few minutes from Mazatlán Aquarium
Some rates at Don Pelayo Pacific Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Don Pelayo Pacific Beach offers its guests a kids' pool, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Don Pelayo Pacific Beach. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
The Marlin Cafe – Overlooking the ocean, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Don Pelayo Pacific Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 350 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Marlin Cafe

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (431 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Don Pelayo Pacific Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 350 for adults and from MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Don Pelayo
Don Pelayo Pacific Beach
Don Pelayo Pacific Beach Hotel
Don Pelayo Pacific Beach Hotel Mazatlan
Don Pelayo Pacific Beach Mazatlan
Howard Johnson Don Pelayo Mazatlan Hotel Mazatlan
Don Pelayo Pacific Beach Hotel
Don Pelayo Pacific Beach Mazatlán
Don Pelayo Pacific Beach Hotel Mazatlán

Don Pelayo Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1010 reviews" "
Rating 8 - Good. 285 out of 1010 reviews" "
Rating 6 - Okay. 134 out of 1010 reviews" "
Rating 4 - Poor. 69 out of 1010 reviews" "
Rating 2 - Terrible. 83 out of 1010 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Milad

Disliked: Cleanliness, staff & service, property conditions & facilities
Center with shopping, beach location , but the actual hotel is in bad condition every thing else is far from good …. I wish someone talk to me in person😣😣😣
Stayed 6 nights in Aug 2024

2/10 Terrible

Edna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel staff told me I could use the "business center" to work however there is no longer a business center area, there are still the signs pointing that is available for guests but when I went to work there the area was taken for more office space. The internet was beyond terrible and there is not enough parking space for the hotel guests, I had to park on the street which is extremely bad as the hotel is located in a very busy area. I would never book in this hotel ever again.
Stayed 3 nights in Aug 2024

2/10 Terrible

ERIK FELIPE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
About the service, terrible. The only one that had a proper service was the maid. The rest of them need some training about being helpful. They have the same elevator for staff and guests so it could be around 15 min waiting for it. The parking lot was always full, if you’re lucky you find a spot otherwise you have to park it in the next block. I’m not coming back to this hotel. I wish I knew all of this before making my reservation.
Stayed 9 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was that we have problems with parking, everything else was excellent Thank you
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very nice. What we didnt like was that the rates are pricey for a room. On top of that the A/C was not working how it supposed to and beds are not so good either. Also tour agency downstairs, they offer you to go have breakfast and know the property at the royal villas which are owned by the same and tell you one thing and its different when you get there. Example they told me i was paying for breakfast 100 pesos and end up paying 175 pesos.
Stayed 4 nights in Jul 2024

6/10 Okay

Paola

Disliked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

yajaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great
Stayed 4 nights in Jun 2024

2/10 Terrible

JORGE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was bad, the sheets were stained, the shower drain was clogged, the wifi was not working at the room and the toilet seat was dirty. I have been there four times this was the first bad place and I was surprised they have AAA
Stayed 2 nights in Jul 2024

10/10 Excellent

Eva

Travelled with family
Great customer service, Excellent facilities, the restaurant staff needs improvement (customer service wise) other than that, our family enjoyed every minute, thank you!
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I had an amazing experience. Erika always kept our room clean and our towels always clean. Thank you for an amazing experience
Stayed 7 nights in Jun 2024

8/10 Good

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing adventure for all
Stayed 6 nights in Jun 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

elizandro

Stayed 2 nights in Jun 2024

8/10 Good

armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They don’t let my family visit me . (My nice)
Stayed 6 nights in Jun 2024

4/10 Poor

kelly

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
For the price I paid I would never recommend or come back to this hotel. The back of the hotel is in horrible condition. The elevators were in horrible conditions the limited dining and limited pool also deducted from the stay the check In staff / front desk left a lot to be desired. High called to ask for toilet Heber and clean towels and they immediately started instigating me. Did they not leave you toilet paper? Why don’t you have toilet paper instigating about the towels and how many and if they didn’t leave me clean ones because I just checked in we’re in a beach resort where there’s a lot of water and sand they’re gonna get dirty Horrible over all the only plus side and why I gave some stars it’s because the view is beautiful, but I could get that at any of the other hotels right alongside
Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Stayed 2 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Glass at the check in lobby area makes it very hard to hear . Rules about remore control in room (about need to bring it back when checking out) is not explain and frankly, cumbersome. Great location for the hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

enrique

Stayed 3 nights in Mar 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Room needs to be upgraded
Stayed 14 nights in May 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Apr 2024

2/10 Terrible

Rebecca

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024