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Gaviana Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gaviana Resort

Poolside bar
Snack bar
Terrace/patio
Aerial view
Suite, 2 Bedroom, 3 Queen Beds (RODAS) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Spa

Explore the area

Map
Av. Playa Gaviotas 100, Zona Dorada, Mazatlán, SIN, 82110
  • Sea Shell City Museum
    5 min walk
  • Punta Camaron Beach
    6 min walk
  • The Mazatlan Malecón
    6 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    30 min drive

Room options

View all photos for Suite, 2 Bedroom, 2 King Beds (CRETA)

Suite, 2 Bedroom, 2 King Beds (CRETA) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Bedroom, 2 King Beds (CRETA)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedroom, 3 Queen Beds (RODAS)

Suite, 2 Bedroom, 3 Queen Beds (RODAS) | Living room | 42-inch Smart TV with cable channels, TV

Suite, 2 Bedroom, 3 Queen Beds (RODAS)

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms (Mykonos)

Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms (Mykonos) | Living room | 42-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, 1 King Bed, 2 Bathrooms (Mykonos)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (PATMOS)

Standard Room, 2 Queen Beds (PATMOS) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (PATMOS)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Cristiana)

Standard Room, 1 King Bed (Cristiana) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Cristiana)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 1 King Bed (Estefanos)

Suite, 1 Bedroom, 1 King Bed (Estefanos) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, 1 King Bed (Estefanos)

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room Standard With View

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Superior With Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Quadruple Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room Standard With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Standard With View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Double Suite Standard With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Superior With Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite Superior With Sea View

  • Sea view
  • Sleeps 6
  • 3 Queen Beds

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About this property

Gaviana Resort

Beachfront, with full-service spa
At Gaviana Resort, hit the beach, dine on-site at Beach Grill or enjoy a drink at one of the hotel's 2 beach bars.
Gaviana Resort offers 200 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Gaviana Resort. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine and a beachfront location while dining at Beach Grill
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, body wraps or aromatherapy at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from The Mazatlan Malecón and 10 minutes from Plaza Machado
Gaviana Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 4300 square feet (412 square metres) and includes a conference centre. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Gaviana Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

The hotel hosts a free manager's reception daily.
Beach Grill – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
BAR GAVIOTAS – This bar specialises in Italian cuisine and serves brunch and dinner. Open daily.
Osyter Bar – This beach bar specialises in seafood and only serves brunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 300 to 300 for adults and MXN 170 to 170 for children
  • 2 bars/lounges
  • 2 beach bars
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • BAR GAVIOTAS
  • Beach Grill
  • Osyter Bar

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (4,300 square foot of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Griddle
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gaviana Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 to 300 for adults and MXN 170 to 170 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't allowed at Gaviana Resort.

Property is also known as

Ramada Mazatlan
Ramada Resort Mazatlan
Ramada Resort Mazatlan Hotel Mazatlan

Gaviana Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1093 reviews" "
Rating 8 - Good. 302 out of 1093 reviews" "
Rating 6 - Okay. 124 out of 1093 reviews" "
Rating 4 - Poor. 69 out of 1093 reviews" "
Rating 2 - Terrible. 54 out of 1093 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right on the Heart of Mazatlan, everything is close by, the place is kept clean and nice.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was walking distance to several restaurants and bars. Good stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jaime

Elevator problems
Stayed 3 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Jose

Liked: Staff & service
Some appliances not working
Stayed 2 nights in Jul 2024

10/10 Excellent

Nohemi

Stayed 1 night in Jul 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Karina

Travelled with partner
Liked: Amenities
I asked for oceanfront view and there was no view. Elevators very slow and kept on getting stuck . Rooms feel Claustrophobic there is no windows only In the bedroom and small Window no balcony
Stayed 4 nights in Jul 2024

10/10 Excellent

abrahan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

vania

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Stayed 2 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Juan

Stayed 1 night in Jul 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy beach access and walking distance to many places
Stayed 3 nights in Jun 2024

8/10 Good

Yesenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I liked the Greek architecture. I didn't like that the room had no microwave or minifridge. The hair dryer in the room didn't work.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fortino madrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room service and clean
Stayed 4 nights in Jun 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Areas was perfect for our event
Stayed 5 nights in Jun 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jun 2024

4/10 Poor

Sergio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property is in great location, walkable to great areas. Customer service is horrible! The young ladies at front desk have horrible attitudes, not friendly whatsoever. We checked out at 11am, when I gave our room number for check out they told us someone had already checked out our room. My partner and I were the only ones in our room, I asked the young lady to verify why and she rolled her eyes and tore a stapled paper off another and said “your done”. The buffet is not worth the price, waiter service is poor we were never offered refills on our coffee or juice. We don’t recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Sabina, Shafter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and attentive. Housekeeper was always on it making sure our room was clean.
Stayed 6 nights in Jun 2024

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
Only like the convenient part of it !!
Stayed 4 nights in Mar 2024