Mazatlán hotel in Zona Dorada with a 24-hour front desk
A 24-hour front desk, tour/ticket assistance and free WiFi in public areas are available at this smoke-free hotel.
Hotel Kavia Mazatlán offers 27 air-conditioned accommodations with complimentary bottles of water and free toiletries. 50-inch Smart televisions come with satellite channels.
Bathrooms include a shower with a rainfall showerhead. This Mazatlán hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Kavia Mazatlán. During your stay, you're just a quick walk from Islands and Protected Areas of the Gulf of California. Features include free WiFi in public areas.
Free WiFi
Services include tour or ticket assistance and luggage storage
Just a 4-minute drive from The Mazatlan Malecón and 13 minutes from Plaza Machado
Hotel Kavia Mazatlán offers its guests tour/ticket assistance. WiFi is free in public spaces.
This Mazatlán hotel is smoke free.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property is also known as
Hotel Kavia Mazatlán Hotel
Hotel Kavia Mazatlán Mazatlán
Hotel Kavia Mazatlán Hotel Mazatlán
Hotel Kavia Mazatlán Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 119 out of 209 reviews" "
10 - Excellent
119
Rating 8 - Good. 49 out of 209 reviews" "
8 - Good
49
Rating 6 - Okay. 17 out of 209 reviews" "
6 - Okay
17
Rating 4 - Poor. 14 out of 209 reviews" "
4 - Poor
14
Rating 2 - Terrible. 10 out of 209 reviews" "
2 - Terrible
10
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Christian
Travelled with family
25 Aug 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Easy on the wallet
The property is located right off the Main Street and you can cross the rd to go to the public entrance to the beach so that’s perfect. The hotel is modern and clean the check in is easy however there’s no elevator and all rooms are upstairs. There’s also no pool. But for the price it’s worth the money. All was good only the receptionist could use a little more customer training they are very dry and not friendly considering it’s a tourist spot and that’s the face of your business I’d have a more welcoming introduction.
Servicio desagradable, lo peor de todo es que ni siquiera pude usar mi habitación por que la recepcionista revendió mi habitación y yo ya tenía la llave, horrible servicio, de mi parte no recomiendo este lugar para quedarse.
It’s been the worst hotel experience have ever stayed . Restroom had poop in the toilet .. dirty towels .. blankets were not washed had stained .. furniture was full of dirt ..The workers had the worst customer service
Our room was clean and well kept. AC worked great and was very convenient for our stay. Room faced the Main Street and was very noisy. Staff was very helpful but the only drawback was the street noise that continued well into the night.
This is a great, affordable place to stay. There is a great restaurant and it is walking resistance to many beach areas and bars/restaurants. It isn't really in zona dorada. You have to walk pretty far to those places but it's possible. The hotel staff is great. It's simple but has pretty much everything you need.