Hotel with a 24-hour front desk, a short walk to The Mazatlan Malecón
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel Morales Inn offers 33 accommodations with a ceiling fan. 32-inch flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Hotel Morales Inn, you're just a quick walk from The Mazatlan Malecón. You'll find features such as free WiFi in public areas.
Free WiFi
Services include luggage storage
Within a 15-minute walk of The Mazatlan Malecón and Plaza Machado
Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi.
This Mazatlán hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 3 metres
Street parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: MXN 100.00 per pet, per day
Only dogs and cats are allowed
Maximum 1 pets
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: MXN 100.00 per pet, per day
Service animals are exempt from fees
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel Morales Inn Mazatlan
Morales Mazatlan
Hotel Morales Inn Hotel
Hotel Morales Inn Mazatlán
Hotel Morales Inn Hotel Mazatlán
Hotel Morales Inn Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The friendly staff is managed by the English-speaking morning desk attendant, who thoughtfully put this "old guy" into a ground floor room. He also obtained a cab to the airport for me at the end of my stay. I've stayed here twice, so I can attest the rooms are clean and everything in them (TV, toilet & sink spigots, overhead fan, AC/de-humidifier/ventilator & hot water shower) work just fine.
You'll not likely have a window, but the location is a mere 10 minute walk from a major beach plus the old town's Mercado (a major market with inexpensive upstairs restaurants). Nothing fancy here, but easily affordable.
It was very affordable, you get what you pay for, I was able to get a good night sleep, I had everything I needed, comfy bed, toilet, hot water, ac, working tv, close to the Malecon, convenient location, friendly staff.
The only thing good I can say for this property is that the staff was nice. This hotel is old and run down. Beds are terrible. Room dirty. Shower curtain was stuck together with mold and torn to shreds. You can see outside around the air conditioner. Like stick your hand through. I could say much more, but I will just finish with “don’t waste your money or time. Find a different hotel.
John
Stayed 3 nights in Aug 2023
6/10 Okay
Carlos
2 Jul 2023
Carlos
Stayed 1 night in Jul 2023
8/10 Good
Astrid
Travelled with pets, Travelled with group
5 Feb 2023
Liked: Cleanliness, staff & service
It was definitely a dump hotel. The curtains were a ruffled bedspread, the bedspread was nutty, the mattresses were shot coil. The ceiling fan was filthy to the point of dripping. That said, the shower was super hot with good pressure, the hosts were perfectly fine. There was some confusion about our reservation through Expedia but they worked it through with patience, and even allowed us to park in their small parking garage. And, they warmly welcomed our big dog. The room was perfectly clean, the location was convenient, we felt totally safe. For an inexpensive overnight stay in Mazatlan, it was good enough.
Didn’t like the big cockroaches. When I brought it to their attention, all they were willing to do was spray a little bit of bug spray where I found the cockroaches.
Electricity went off a couple of times.
Room had holes in the walls.
The building is just worn all the way out.
This hotel has a bad reputation among locals. My toilet was missing a seat and the shower head was terrible. Overall I am not confident in the cleaning of the room before I entered. Wifi doesn't work.
All rooms have good AC. Beds seemed ok. Staff is friendly and helpful as they arranged a taxi for me to take me to the airport at 4am.
If you want the true Mexican experience, (not talking about a tourist hotel) then I would recommend The Hotel Morales. The staff is super friendly and the hotel is clean. But you are not going to get the luxuries of the high dollar tourist hotels. No swimming pool, no exercise room, etc.. What you will get is a hotel in the middle of a wonderful part of Mazatlán, with the best authentic restaurants and shopping around. Loved the area and the people there!
Please don’t fall for the pictures! The place was the lowest life style ever. The walls were paper thin, I could see outside the walls, the AC was taped together, the ceiling fan was so loud, Wi-Fi didn’t work, the towels were Grosse , there was no toilet seat on the toilet and I wouldn’t pay a dime to stay there. Maybe they should have paid us for being part of their torture scene.
Nothing to like about this property. It may be the worst hotel experience in my life.
Verified traveller
Stayed 1 night in Apr 2021
6/10 Okay
Dorene, Portland Oregon
10 Mar 2020
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was very old in horrible condition, the price was right but bring your mosquito spray . The people were nice but only the manager speaks English. ✌
Booked for 12 days but checked out after 8! It was a depressing place to stay where the hot water ceased after the 4th day and WiFi was practically non-existant. Was completely dissatisfied and left because of these issues. I advised Expedia of these issues but, they have not responded to my complaint. I cannot imagine why this hotel was even listed, given these negative conditions, let alone could attract a satisfaction rating of 3.4 out of 5.
The hotel is really old and needs lots of maintenance. Shower didn’t work very well. Roach in our room, beds seems like they don’t clean them. Horrible