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Hotel Playa Mazatlan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
Front of property
Building design
Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Room service
  • Pool
  • Spa

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Punta Camaron Beach
    3 min walk
  • The Mazatlan Malecón
    10 min walk
  • Playa Brujas
    12 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación 1 cama King todo incluido

  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Habitacion Estandar Vista al Mar solo hospedaje | Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Habitación estándar Vista al Mar Todo Incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar Vista al Mar Todo Incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido | Premium bedding, in-room safe, desk, iron/ironing board

Habitación de Lujo todo incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Playa Mazatlan

Beachfront hotel with calming spa services
Catch some rays at the beach or spend the day relaxing at Hotel Playa Mazatlan's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Playa Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self-parking and 5 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mexican cuisine with a beachfront location at La Terraza, one of the property's 6 restaurants and 2 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with body wraps, massages or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the helpful staff and the beach
  • Just a 2-minute drive from The Mazatlan Malecón and 10 minutes from Plaza Machado
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

La Terraza – This beachfront buffet restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Casa Roberto – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
US George Sports Bar – This sports bar only serves light fare. Open daily.
CAPITAN JACK – This family restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1018 reviews" "
Rating 8 - Good. 256 out of 1018 reviews" "
Rating 6 - Okay. 119 out of 1018 reviews" "
Rating 4 - Poor. 71 out of 1018 reviews" "
Rating 2 - Terrible. 58 out of 1018 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time, staff was great.
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gustó: - Personal muy amable - Servicio de Limpieza muy rápido - Habitaciones amplias y cómodas. El aire acondicionado funciona muy bien - Muy bien el área de palapas en la playa - Buena y variada comida en los buffetes - El servicio de Bar muy bueno Lo que NO me gustó: - La temperatura de las albercas. Por qué tiene el agua tan caliente ?. No hice uso de ellas por esto - Todo el día hay bandas tocando en la playa, lo cua l lo hace muy ruidoso. Deberían de limitar los horarions
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and pool was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Esperanza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy hotel and great staff very helpful and friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very helpful and friendly recommended Playa Mazatlan
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

I liked that the hotel is right in front of the beach. You do not have to cross the street to be at the beach. The personal was friendly and the property itself was safe with gates and security watching cars and people that came in and out.
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location! The beach access from the hotel is a plus! Breakfast was great! I do wish there was an adult pool only since they have a kid pool already. The general pools were full of many kids which is not the best for a couple without kids.
Stayed 6 nights in Jun 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated. Mold in shower and bathroom. Horrible customer service.
Stayed 2 nights in Aug 2024

8/10 Good

Romina

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Stacey Selenne Flores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, second time staying here and it’s always a blast! The location is perfect as is it close to the tourist places. Truly recommend staying here!
Stayed 7 nights in Jul 2024

10/10 Excellent

Lupe

Stayed 4 nights in Jul 2024

10/10 Excellent

DENISSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
M/A
Stayed 4 nights in Jul 2024

6/10 Okay

daniel james, Chula Vista

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Had a good time in this hotel. staff was great 👍 property does need some improvement. we didn't had hot water on sink and some electrical outlets didn't work, other than that everything was ok.
Stayed 3 nights in Jul 2024

10/10 Excellent

Miguel

Great
Stayed 5 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Alex Antonio Cordero

Stayed 4 nights in Jul 2024

8/10 Good

Armando

Travelled with family
Poner refrigeradores en los cuartos y bebidas cuando esté todo incluido
Stayed 3 nights in Jul 2024

10/10 Excellent

Margarito

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property!
Stayed 3 nights in Jul 2024

2/10 Terrible

ROCIO

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Petri

Stayed 3 nights in Jun 2024