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The Inn At Mazatlan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
2 outdoor pools, pool umbrellas, pool loungers
Luxury Suite, Ocean View | Terrace/patio
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    5 min walk
  • Punta Camaron Beach
    11 min walk
  • El Cid Country Club Golf Course
    18 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, Partial Ocean View

  • 62 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, City View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Studio Suite, Oceanfront

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Suite, Ocean View

  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room Standard With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Luxury With Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Luxury With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Junior With Partial Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Side Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Street View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Quadruple Suite Classic With Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Classic With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

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About this property

The Inn At Mazatlan

On beach with 2 outdoor pools, near Cerritos Beach
Spend the day catching some rays at the beach, relaxing by one of The Inn At Mazatlan's 2 outdoor swimming pools or pampering yourself at the full-service spa.
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Rooms open to balconies. Accommodation at this 3.5-star hotel has kitchens with microwaves. Bathrooms include a shower.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 5 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Inn At Mazatlan. During your stay, you're just a quick walk from Playa Brujas. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy Regional cuisine and a beachfront location while dining at Papagayo Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the 5 hot tubs
  • Treat yourself to body treatments, body scrubs or facials at Paradise Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 2-minute drive from The Mazatlan Malecón and 11 minutes from Plaza Machado
Some rates at The Inn At Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of The Inn At Mazatlan, you'll find 2 outdoor swimming pools and 5 hot tubs. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at The Inn At Mazatlan. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to noon.
Papagayo Restaurant – This beachfront restaurant specialises in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at The Inn At Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (MXN 50 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 248 to 338 for adults and MXN 124 to 169 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Inn At Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 248 to 338 for adults and MXN 124 to 169 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Name change requests on reservations will not be accommodated.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay at Mazatlan !
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio, Bellflower

Stayed 2 nights in Aug 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean, relaxing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Aug 2024

10/10 Excellent

ZEIDA MARÍA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach at this hotel was safe to swim at even for kids. Hotel is also centrally located at Zona Dorada so restaurants are walking distance. Tower with the larger 1 and 2 bedroom suites is a bit outdated but looks like they are upgrading this tower with a 3rd elevator so hopefully they will be updating the rooms also. Hotel has all inclusive as an option which I really appreciated since it allows you to both eat there and also dine out to the wonderful restaurants throughout Mazatlan. Highly recommend this hotel if looking for a hotel that doesn’t require all inclusive purchase.
Stayed 4 nights in Aug 2024

8/10 Good

Eduardo

Stayed 4 nights in Aug 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Stayed 2 nights in Jul 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service
Ruined Our Trip! Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived. The rooms were filthy and humid making our bed feel wet all the time! If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Some is Good
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Air Conditioning
When I arrived to the room I noticed the Air Conditioner was not working properly so I went up to the front office and they said that is what I paid for which I requested a new room or it to be fixed which they ended up fixing it I have been going here for 7 years and every year the experience is only getting worse
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible. Party of 6 with kids. Had 1 bedroom with front Oceanview. Kids enjoyed the pool and the children's pool. Right in front of the beach. Staff was friendly and bery helpful. Food and drinks were good.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Great location, not great service and I even got an extortion call, for this reason ia that I am not showing my name on the review. The property has been remodeled but it has a lot of defects. Stoves not working properly, doors not closing correctly, Amazing view and great location.
Stayed 4 nights in Jun 2024

4/10 Poor

Sheila S

Travelled with family
Disliked: Property conditions & facilities
Bed bugs
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to restaurants and shops. Excellent view to the beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Jesus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a lot of maintenance, there’s areas where is unsafe due to the poor maintence. Patio sliding door doesn’t even close, that’s a big concern if you are in the 4 floor and with kid's. If you don has they won’t clean your room. At the hallways fills of trash. The water that they use to mop the room stinks leaving the room with a really bad smell. The bathroom faucets instead of replacing it they just paint it. Door hinges full of corrosion. Furniture at the room really dirty, supposed to be white but it was gray already.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time coming back. The property is clean and I enjoy the pool. They have wait staff around the pool where you can order drinks or food. The staff is attentive and nice. They have activities on property to keep you entertained. They have a vacation club and as any salesperson would they insist on doing a presentation. I skipped it. Overall I was pleased with the experience for the price. If I come back to mazatlan for a third time. I might try to experience something else but would recommend this property for anyone looking to stay in Mazatlan.
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Stayed 4 nights in Jun 2024