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The Palms Resort of Mazatlan

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palms Resort of Mazatlan

Front of property
Property amenity
Property amenity
Cocktail bar
Suite, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    12 min walk
  • Punta Camaron Beach
    20 min walk
  • El Cid Country Club Golf Course
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Suite, Ocean View

Suite, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Suite, Ocean View

  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, City View

  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Palms Resort of Mazatlan

Sea view resort with poolside bar, near Cerritos Beach
At The Palms Resort of Mazatlan, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
The Palms Resort of Mazatlan offers 190 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Palms Resort of Mazatlan. During your stay, you'll be within walking distance of Playa Brujas. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes volleyball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center
The Palms Resort of Mazatlan offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 7973 square feet (741 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Palms Resort of Mazatlan. Self parking and valet parking are free.

This Mazatlán resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
Restaurant Panama – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Pool Bar – On-site cocktail bar. Open daily.
Suchi Roll – On-site sushi bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama
  • Suchi Roll

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,973 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort of Mazatlan

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults and MXN 265 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

The Palms Resort of Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 99 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Sep 2024

10/10 Excellent

Amparo

Travelled with partner
Unfortunately, the hotel is visited by many persons that are not staying in hotel, they are there for the restaurant. So I really did not like this traffic.
Stayed 5 nights in Aug 2024

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The head board area of bed was something I disliked as I kept hitting my head against it at night.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Celene

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Christal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discovered that the restaurant within the resort “Panamá” is very popular! Very good too!
Stayed 5 nights in Aug 2024

4/10 Poor

Alejandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Juana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erik

Stayed 3 nights in Jul 2024

6/10 Okay

Mayra

Stayed 4 nights in Jul 2024

10/10 Excellent

Nalleli

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis, saltillo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito, me la pase muy bien en mis vacaciones.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was enjoyable, great facilities, great ubication
Stayed 2 nights in Jun 2024

10/10 Excellent

Letycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean. Parking was across the street, so wasn’t convenient to easily access our vehicle.
Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Stayed 3 nights in Jun 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The Panama cafe
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Stayed 1 night in Jun 2024

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela S

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am handicapped and was very afraid of a slip and fall in shower. But shower had a handle and floor tile not slippery. Also, another favorite was that PANAMA is in premises so room service was delicious.
Stayed 2 nights in Jun 2024

6/10 Okay

Yadira

Disliked: Property conditions & facilities
No sabía que la alberca grande estaba cerrada , el aire ni funcionaba muy bien . El staff no es tan amable
Stayed 5 nights in Jun 2024

8/10 Good

guillermo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people were rude as all hell we will not go back there for sure
Stayed 3 nights in May 2024

6/10 Okay

Gloria

Travelled with family
The stay was good. The staff was not friendly at all.
Stayed 4 nights in May 2024