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Viaggio Resort Mazatlán

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Exterior
View from room
View from property
Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Playa Brujas
    6 min walk
  • Punta Camaron Beach
    12 min walk
  • El Cid Country Club Golf Course
    17 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor swimming pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and a hairdryer. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Brujas. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, yoga classes and a playground
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Pool Bar – This poolside bar specialises in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar – Overlooking the ocean and pool, this lobby lounge specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1177 reviews" "
Rating 8 - Good. 261 out of 1177 reviews" "
Rating 6 - Okay. 97 out of 1177 reviews" "
Rating 4 - Poor. 36 out of 1177 reviews" "
Rating 2 - Terrible. 28 out of 1177 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property, however for the all-inclusive charge I was expecting more food & drink variety. It was very limited.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, el hotel parece nuevo, la habitación muy limpia, la cama cómoda. Fui en un grupo de ocho y todo excelente con todos, las tres habitaciones que requerí, con vista al mar. El personal súper accesible, amable, atento, en ningún momento me pidieron más propina o algún costo extra por servicio; te permiten usar las instalaciones del hotel desde antes del check in. La playa está al pie del hotel, todo excelente.
Stayed 2 nights in Aug 2024

4/10 Poor

Armando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff the service is not good, only 1 restaurant , no refrigerator in the room , but experience on the staff
Stayed 7 nights in Aug 2024

6/10 Okay

Minerva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy pocaos camastros para tantos huéspedes l, encontramos 2 cucarachas en nuestra habitación
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

M. Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it the service, in the front desk, in the pool, and in the restaurant, I had so much fun with the activities in the pool!
Stayed 2 nights in Aug 2024

8/10 Good

Marivel, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
property was nice and clean. Security too strict they won't even allow a bag of chips in pool area even if you already have all inclusive. I saw someone get escorted out due to chips that were bought at the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a la muchacha que le tocó limpiar el cuarto y a tod@s en general más que nada la amabilidad.
Stayed 3 nights in Aug 2024

8/10 Good

Guillermo Espinosa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Muy buena estancia, hotel bonito, buena atención del personal, un lugar increíble y con buena vista al mar, el único problema por el que no fue excelente es que en la habitación encontramos un par de cucarachas, esto nos dejó mala experiencia y estar incómodos durante los días que permanecimos en el hotel. La comida variada y muy rica.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mario j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

8/10 Good

Miguel Angel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach front property allowed for easy access to the beach. Unfortunately no mini fridges in the room and to get ice you have to go all the way down stairs to the cafe.
Stayed 5 nights in Jul 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y buen servicio
Stayed 3 nights in Jul 2024

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 3 nights in Jul 2024

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
The beach access was great
Stayed 5 nights in Jul 2024

8/10 Good

Cristian

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Mirror to the bathroom and floor were dirty like they just made the bed I asked for new sheets and towels just to make sure I had new stuff
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos

Stayed 7 nights in Jul 2024

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach, clean, and safe.
Stayed 3 nights in Jul 2024

8/10 Good

Jorge Idelio Loya

Stayed 7 nights in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Property conditions & facilities, room comfort
Good stay
Good so some housekeeping personal are not friendly all other things very good
Stayed 4 nights in Jul 2024

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nohemi

Stayed 7 nights in Jul 2024

6/10 Okay

maria, plano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is pretty new. The all inclusive doesn't really include much. The waiters doesn't really know how to treat the guests.
Stayed 2 nights in Jul 2024