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Victoria Palms Inn & Suites

2.5 star property

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Photo gallery for Victoria Palms Inn & Suites

Outdoor pool
In-room safe, soundproofing, iron/ironing board, cots/infant beds
Executive Room | In-room safe, soundproofing, iron/ironing board, cots/infant beds
Exterior
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Knapp Medical Center
    ‪6 min drive‬
  • Tierra Santa Golf Club
    ‪9 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Deluxe Suite, 1 Bedroom, Kitchen

  • 487 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Suite, 2 Double Beds

  • 487.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Executive Room

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds

  • 36.0 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds with Sofa Bed

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Deluxe Suite, 2 Double Beds with Sofa Bed

  • 487 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite

Standard Suite | In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Suite

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Deluxe Suite

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Victoria Palms Inn & Suites

Hotel in Donna with 24-hour business centre and 24-hour front desk
An outdoor pool, a restaurant and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and Access to hot tub are on-site.
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Victoria Palms Inn & Suites. During your stay, you'll be within walking distance of Valley Baptist Micro Hospital Weslaco. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Victoria (Seasonal)
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Valley Baptist Micro Hospital Weslaco and a few minutes from Valley Nature Center
Victoria Palms Inn & Suites offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16856 square feet (1566 square metres) and includes a conference centre. A terrace, barbecue grills, and a vending machine are also featured at Victoria Palms Inn & Suites. Free self parking is available.

This Donna hotel is smoke free.

Victoria (Seasonal) – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,856 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 April to 15 November:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 892 reviews
Rating 8 - Good. 266 out of 892 reviews
Rating 6 - Okay. 94 out of 892 reviews
Rating 4 - Poor. 48 out of 892 reviews
Rating 2 - Terrible. 43 out of 892 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gary R

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
In the Dark
In general, my stay was decent. I was not satisfied with the breakfast offerings. It was nothing but a carb-fest! But my biggest problem was the loss of power. My children were terrified in the dark! It was impossible to pack up for our morning departure, and the staff was of no help keeping the guests informed of the situation.
Stayed 3 nights in Nov 2024

6/10 Okay

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suites
Stayed 4 nights in Nov 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would book there Again a check in was so quick!!
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was awesome more than we were expecting to be honest. Amir provided exceptional customer service and made our check in reservation easy (even though the system was down for a few hours) My family and I came down from Houston for a family matter and we will definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hua

Stayed 1 night in Nov 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and it is close to everything. The room was clean and organized, though a little dated but the price was great! Just stayed 1 night but surroundings were quiet and well kept. Our door handle cover of the main door was loose so I would recommend you check that but overall it was a pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Elia Aydee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen Janeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jose Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Excelente solo con el detalle que en recepción no había gente bilingüe
Stayed 2 nights in Nov 2024

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Fuerte olor a humedad
La habitacion no.cerraba bien la puerta y tenia un fuerte olor a humedad
Stayed 1 night in Nov 2024

6/10 Okay

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESAYUNO
Bien pero el desayuno muy pobre
Stayed 1 night in Nov 2024

4/10 Poor

Noir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived, the staff was not approachable, they handled the paperwork and only gave me the key without any other directions. The room I got wasn't the one I had booked (booked for two beds, and they gave me one) when I went to the front desk they said something about an issue, and was either that room or to cancel the room.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, and quiet and relaxing
The check in was little bit slow, after we received the keys it seemed like they were disactived, we came back to tje front office and they reactivated for us. After that we enjoyed our stay . The rooms eere clean and we got clran towels amd the trash taken out every day. The environment was quiet and relaxing . Ovrrall nice stay, for sure we are coming back to to Victoria Palms in!
Stayed 3 nights in Nov 2024

8/10 Good

Nestor Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La información no fue clara en la estancia y no pudimos hacer cambio de cuarto ni ampliar los dias de estancia
Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, courteous.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lois

Travelled with group
Liked: Staff & service, amenities
Floors were dirty in room. Moldy caulk in bathtub. Should be replaced.
Stayed 1 night in Nov 2024

10/10 Excellent

Arianna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt really secure. Staff was also great.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa, Kingwood

Stayed 1 night in Oct 2024