Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Front of property
Triple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
Lift
Front of property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    ‪8 min walk‬
  • Kaaba
    ‪14 min walk‬
  • Abraj Al-Bait Towers
    ‪14 min walk‬

Room options

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Al Ebaa Hotel

Mountain hotel connected to the convention centre in Makkah with 3 restaurants
3 restaurants, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and a lift. For a fee, parking is available.

This Makkah hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 45 for adults and from SAR 30 for children
  • Covered self-parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002124

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 381 reviews
Rating 8 - Good. 86 out of 381 reviews
Rating 6 - Okay. 36 out of 381 reviews
Rating 4 - Poor. 12 out of 381 reviews
Rating 2 - Terrible. 14 out of 381 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arta, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, respectful and helpful, ( front desk and cleaning staff ) location convenient and close to the haram. Very reasonable prices with amazing breakfast. ( my previous visits i stayed at clock tower and was not worth the price) Most definitely will go back to Al Ebba hotel. Thank you!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmed ibrahim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good hotel but they didnt give breakfast in the room the room next door was always nosiy due to joint room sometimes always problem with key card so waste more time go down reception from 14 floor the lift use to take along time come
Stayed 12 nights in Nov 2024

8/10 Good

Amaal

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

ahmad

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Bakar, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good location and great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Layla

Stayed 4 nights in Nov 2024

8/10 Good

Nasra

Liked: Property conditions & facilities
Breakfast is always same food,
Stayed 8 nights in Nov 2024

8/10 Good

doaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, however, they need to use a real fridge instead of a cooler
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very near to Mosques
Stayed 2 nights in Nov 2024

10/10 Excellent

WAFAA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Brisilda

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Masjid Al Haram.
Stayed 6 nights in Nov 2024

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay!
Very good hotel. Close to the Masjid-al-haraam. Room and bathroom was clean, i had no issues with my stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
You get what you pay for
Very steep hill to the haram, about 10 minutes walk. Shower with no pressure, no floor mat. Room was ok, average. Breakfast is mainly catered for south asian, limited 'european' options and no pastries.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nodirjon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Nothing wrong with the place from staff being polite and friendly hygiene was100% food excellent distance to the holy mosque is short.
Stayed 5 nights in Nov 2024

10/10 Excellent

NAJIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Chaudhry Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken lifts
Stay was ok, but the lifts were terrible, never stopped at the floor number you pressed. The lift's keep going up and down. Complaint to the receptionist regarding the lifts issue.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024