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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Presidential Suite, 1 King Bed (Haram) | View from room
Exterior
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Great Mosque of Makkah
    ‪11 min walk‬
  • King Fahad Gate
    ‪11 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (841)
The price is €172
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

Central hotel connected to a shopping centre in Makkah with 2 restaurants
This smoke-free hotel features 2 restaurants, a coffee shop/cafe and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A free area shuttle within 500 metres is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Covered parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 792 reviews
Rating 8 - Good. 134 out of 792 reviews
Rating 6 - Okay. 43 out of 792 reviews
Rating 4 - Poor. 18 out of 792 reviews
Rating 2 - Terrible. 30 out of 792 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

abdul qadar

Travelled with family
Over priced for the services
Stayed 3 nights in Dec 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Haram.
Stayed 2 nights in Dec 2024

8/10 Good

Alasan

Stayed 1 night in Dec 2024

10/10 Excellent

Zaheer

Travelled with family
The staff was excellent especially Mr. Saddam Husain and Mr. Abdul Kareem Khan provided excellent service during breakfast time.
Stayed 2 nights in Dec 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Majed, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for 3 nights. The standout feature of this hotel is the reception staff—they are helpful, supportive, and cheerful, ensuring the customer feels comfortable when seeking assistance. The condition of the room upon check-in was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hanan F

Stayed 2 nights in Nov 2024

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Muhammad Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was very good
Stayed 2 nights in Dec 2024

4/10 Poor

Muhammet, Minneapolis

Liked: Cleanliness
Disliked: Staff & service
Some staff incompetent. Others not very pleasant or willing to help. Food at cafeteria below average but not cheap. Won't stay here next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything perfect!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Alasan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff are super nice
Stayed 3 nights in Nov 2024

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheik

Stayed 4 nights in Nov 2024

10/10 Excellent

Usman

Stayed 3 nights in Dec 2024

10/10 Excellent

Ovais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Syed

Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Recommend
Conveniently located close to the Haram (7 mins walk), also shuttles are always available. My room had a fantastic Haram view on the 28th floor. Super clean, friendly staff and an excellent breakfast (between 6:30 and 10:30am). My stay was perfect!
Stayed 2 nights in Dec 2024

10/10 Excellent

asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for Umrah. Close to Masjid, 24 hr frequent shuttle service, never had to wait. Was upgraded to a twin suit on 27th floor with beautiful view. House keeping service was very quick when asked for toilet papers or anything. Breakfast was really good. Should provide some varieties, gets boring if you stay for 4/5 days. Highly recommended
Stayed 4 nights in Nov 2024

10/10 Excellent

Lahsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and great location to kaba
Stayed 2 nights in Nov 2024

10/10 Excellent

Farhaanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to eat and rest after umrah
When you go for umrah this hotel is exactly what you need. It had the most luxurious and comfy bed and bathroom I've ever stayed in. The room was very large and closet had ample space for ahram and other clothes. The bathroom had two shower options to choose from, the rain shower was much fuller and heavier than I've experienced before. The only issue was that the shower door didn't close properly so every time we showered water came out all over the floor but we had enough towels to soak it. 2 restaurants available to choose from. The breakfast buffet included desi, Arabic and continental options with live eggs/omelettes and excellent tasting coffee! It was the best hotel breakfast buffet I've seen and well worth getting. Service at all points was excellent. We ate in the other cafe every night when we came back and there was a wide variety of room service options available but we didn't order it. The cafe had enough variety for very filling and delicious 3 course meal both nights we were there. The burger was slightly overcooked but all other Arab Italian dishes were really good as well as the dessert. The shuttle service is quick and drops you off near the Conrad so you just take the lift down to haram. You come out almost in front of the umrah gates so very convenient. I went to haram at all times and never had to wait longer than 10mins for the shuttle. Overall excellent ambience, food, service and the most comfy mattress I've ever slept on, I didn't want to leave!
Stayed 2 nights in Nov 2024

4/10 Poor

Hasnain

Travelled with family
Disliked: Staff & service, property conditions & facilities
not so good experience. It was freezingly cold and temp was not controllable through thermostat. They were unable to fix and ultimately had to turn it off and spent night without ac.
Stayed 1 night in Nov 2024

8/10 Good

ATIF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024