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Elaf Al Salam Hotel

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December 2024
January 2025

Photo gallery for Elaf Al Salam Hotel

Lobby
Lobby sitting area
Exterior
Double Room | Minibar, in-room safe, rollaway beds, free WiFi
Triple Room | Living area | LCD TV

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Reea Bakhsh, na, Makkah, Makkah Province, 21955
  • Great Mosque of Makkah
    2 min drive
  • Abraj Al-Bait Towers
    4 min drive
  • Well of Zamzam
    8 min drive

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, rollaway beds, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, rollaway beds, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Minibar, in-room safe, rollaway beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Elaf Bakkah Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.0 out of 5, Very good, (412)
The price is €44
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Elaf Bakkah Hotel

About this property

Elaf Al Salam Hotel

Hotel with free parking, near Great Mosque of Makkah
This smoke-free hotel features a restaurant, a coffee shop/cafe and 24-hour room service. Free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Elaf Al Salam Hotel offers 275 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Elaf Al Salam Hotel, you'll be within walking distance of Great Mosque of Makkah. Free self-parking, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
  • Free local-area shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. A business centre and meeting rooms are available. A free area shuttle within 5 km is available. Elaf Al Salam Hotel also features concierge services, laundry facilities, and 24-hour room service. Free self parking is available.

This Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Al Deyafa Coffee Shop – This coffee shop only serves light fare.
Al Safaa Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free area shuttle up to 5 km
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SAR 25 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Al Deyafa Coffee Shop
  • Al Safaa Restaurant

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 25 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served or allowed at Elaf Al Salam Hotel.

Property is also known as

Elaf Al Salam
Elaf Al Salam Hotel
Elaf Al Salam Hotel Mecca
Elaf Al Salam Mecca
Elaf Al Salam Hotel Makkah/Mecca
Elaf Al Salam Hotel Hotel
Elaf Al Salam Hotel Makkah
Elaf Al Salam Hotel Hotel Makkah

Elaf Al Salam Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 50 reviews" "
Rating 8 - Good. 19 out of 50 reviews" "
Rating 6 - Okay. 7 out of 50 reviews" "
Rating 4 - Poor. 8 out of 50 reviews" "
Rating 2 - Terrible. 7 out of 50 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was just not as clean as expected
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus and staff .............................
Stayed 1 night in Jan 2020

8/10 Good

AHMD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
very good
Stayed 2 nights in Dec 2019

8/10 Good

Noman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good but its on the ramp
The hotel is on the ramp and its hard to walk to ajd from the hotel. They have shuttle which is good. Other drawback is that the hotel is 30 mins ride from Haram
Stayed 1 night in Nov 2019

2/10 Terrible

Abdulshakur

Stayed 6 nights in Sep 2019

4/10 Poor

Adel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Mohammed

Disliked: Cleanliness, staff & service
I will recommend for everyone
All was good , but abut the room service , they dont clean the room daily , shower douche was broken, toilet flash was broken
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
No good service the room service very bad they are not cleaning the room very dirty the towels very dirty you can call the room service they are not coming very rude
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family and small children
It's ok thank you reseptionest don't no the English he customer can't ask anything
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay there. It is bit far from Haram nut shuttle is there and they drop and pick you near the clock tower. All mentioned things were available except kettle and hair dryer.
Stayed 1 night in Dec 2018

2/10 Terrible

pls don't book this hotel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pls don't book this hotel
I will not come to this hotel again in my life isa...
Stayed 6 nights in Nov 2017

4/10 Poor

Furkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Towels, but somebody else's jockey shorts
Honestly with so many similar options close by don't bother with this one. I rarely give a bad review but feel I have to when housekeeping hasnt bothered to clean and restock a room before a new guest arrives. The beds were made, but the pillow cases looked dirty. Was it just old sheets or had they just put back the dirty ones from the previous stay? Don't know. But one thing that is unarguable is that there were ZERO towels in the bathroom, and it took three attempts to get towels delivered. The guy who brought them also realised that the shift before hadn't bothered to restock toiletries along with the towels... Which was nice because when I got there there was only a solitary bar of soap. So no towels and no toiletries on arrival... But I'll tell you what was there: another bloke's jockey shorts! I'm serious. As I checked the towel rail behind the door in search of a towel, I saw black jockey branded boxer shorts.... I was disgusted. As was the guy who ultimately brought the towels... Who took a photo to show the hotel manager. Other things: despite setting the air conditioning on 16 degrees, the temperature never dropped elbow 26. And finally the shower did not run any hot water. You may argue that with the room temperature at 26, and 43 degrees outside, a cold shower would be just what the doctor ordered, but that's not the point, is it? Honestly if I wasn't there for just a day I'd have changed hotels. Disgusting.
Stayed 1 night in Jun 2017

2/10 Terrible

MUHAMMAD, Qatar

Disliked: Staff & service
Hotel Staff is Very rude and inexperienced
before you leave always take hotel confirmation its saudia never no they dont have system they reject expedia booking also

8/10 Good

Omar Baba

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, Nice Breakfast
Good service throughout. Nice breakfast every morning. A bit of distance from Masjid AlHaram but luckily the Hotels provides free shuttle buses.

8/10 Good

Lasker

Liked: Staff & service, property conditions & facilities, room comfort
Shuttle bus to Haram was very helpful

8/10 Good

Khalid, South Windsor, United States of America

Liked: Cleanliness, property conditions & facilities, room comfort
Good
It was good hotel and very clean. Little difficulty for our taxi to locate this property. Shuttle service was good but could be improved during peak hours.

8/10 Good

SHUAIB QASIM, JEDDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expectation great
It was really hotel, I would love to suggest my friends and colleagues

8/10 Good

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location the cost and free bus to the al hur
Great location the cost and free bus to the al huram. Taxi was not expensive also. Friendly management if you are familiar with the language

6/10 Okay

mohamed diaa el dien, Cairo,egypt

Liked: Property conditions & facilities
Short stay day in elaf
Just ok for sleeping

6/10 Okay

Zubar Ahmed, Harrismith. South Africa

Liked: Cleanliness, property conditions & facilities
Umrah with family
Shower too small. Breakfast not as expected

4/10 Poor

Haris, Riyadh

Disliked: Staff & service, room comfort
All in all not a very great experience
Booked specifically a double room and got twin bed. Extremely Poor Breakfast not even a 1-star hotel breakfast. Extremely Poor Shuttle service

8/10 Good

Moataz

Liked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
They need to improve their services more.
That was one day stay.

10/10 Excellent

Kamran, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for a very reasonable price
Great experience, very courteous staff. Their Shuttle takes you or bring from Haram any time of day or night. Wide variety of stuff in Breakfast. Neat and Clean rooms. Nice Bathroom There was no Microwave in the room though. That's the only negative for us.

6/10 Okay

yed, ishtiaq

Disliked: Cleanliness, staff & service
It's ok reg price little far fromarkrt
Hotel ainistration is loose no check if you ask for some thing than you have otherwise no automatic cleaning schedule If administration got stick and pick and drop to market every half hour And strictly follow the rules than this hotel is very good and rating can be near to excellent