Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property

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Residential Suite Haram | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception
Exterior
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Free WiFi
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Great Mosque of Makkah
    ‪6 min walk‬
  • Abraj Al-Bait Towers
    ‪6 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

Signature Suite, 2 Bedrooms Haram View

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Suite, 1 King Bed (Residential - Kaaba)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

  • City view
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Haram)

  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Kaaba)

  • Sleeps 4
  • 2 Single Beds

Signature Twin Room, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Kaaba)

  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Single Beds

Triple Room, 3 Single Beds, City View

  • City view
  • Sleeps 4
  • 3 Single Beds

Fairmont, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont, Twin Room, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Junior Suite, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

  • Sleeps 4
  • 4 Single Beds

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Fairmont Gold, Twin Room, 2 Single Beds, City View

  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont, Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

  • Sleeps 4
  • 2 Single Beds

Signature Suite, 2 Bedrooms (Kaaba)

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Residential Suite Haram

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Junior Suite, Haram

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Junior Suite, Kaaba View

  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Signature Suite, Haram View

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Luxury hotel connected to a shopping centre in Al Hajlah with 10 restaurants
This hotel features 10 restaurants, a health club and a snack bar/deli. WiFi in public areas is free. Additionally, a conference centre, a complimentary children's club and a coffee shop/cafe are on-site. Housekeeping is available on request.
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of Makkah Clock Royal Tower, A Fairmont Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, 10 restaurants and a gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Atyaf, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers
There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square metres) and includes a conference centre. A health club, spa services, and a library are also featured at the luxury Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Atyaf – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aja – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
The Grill – This steakhouse only serves dinner. Open selected days.
Mazaq – This café only serves light fare.
Al Dar – This bistro specialises in Middle Eastern cuisine. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (SAR 250 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 140 for adults and from SAR 70 for children
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007336

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 598 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omra
All in all it was very pleasant trip Customer service great Clean and comfortable We enjoyed it very much
Stayed 3 nights in Nov 2024

10/10 Excellent

Sulaiman

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the best hotel ever
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

HASSAN, SURREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service 👍
Stayed 6 nights in Nov 2024

2/10 Terrible

Meshaal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 5 nights in Nov 2024

10/10 Excellent

Esra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmed, Albuquerque

Travelled with family
Liked: Amenities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. A special thank you to the following members. Hainan & Ahmed at reception, Awais, Nawaz Ali and Mohammad at the restaurant for Dinner were exceptional. Their service was extra ordinary.

10/10 Excellent

Suhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will recommend to everyone in the family. Must stay when visiting Makkah
Stayed 2 nights in Nov 2024

6/10 Okay

Nareeman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great service however was promised a view and I had partial to no view! Moreover I have tried to contact hotel many time through the hotel questions and I didn’t get any responses on shuttle service or adding an extra bed before arrival. Hotel was very clean and service was great and workers very friendly;
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

BUDI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable place to stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything
Stayed 4 nights in Nov 2024

6/10 Okay

khaled

Liked: Cleanliness, staff & service
Old furniture, missing directions in elevator area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Haytham Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Juwariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel under the clock tower
Excellent accommodation. The best hotel with the best view . Very clean. Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Shoaib

Beauty and service were loved.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zemzem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Irfan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely brilliant for someone anxious about travelling with kids. Especially Eskander from concierge services
Stayed 2 nights in Oct 2024

4/10 Poor

Aftab

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too busy and poor service be ready to wait
Took for ever to check in and kept getting told room would ready in 30 minutes eneded up waiting 3 hours and checking every 30 minutes. Then booked a taxi to train station and was 5 times cost of an uber and told it woudl be safe and on time came an hour late and run to train with a porter and kids in tow. Paid for premium experience and was not deliverd. Booked a suite for 4 people came with 2 coffee pods when checkkng in 4 the next day and zero on the next day .
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abdulqadir

Stayed 2 nights in Oct 2024

8/10 Good

Mohamed Yassine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite near to Haram, easy access but the facilities are getting old and not renewed.
Stayed 3 nights in Oct 2024