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Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Exterior
Meeting facility
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jabal Omar, Makkah, 21955
  • Great Mosque of Makkah
    ‪13 min walk‬
  • King Fahad Gate
    ‪13 min walk‬
  • Kaaba
    ‪18 min walk‬

Room options

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 3 Single Beds, Non Smoking

  • 4 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 3 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking, View

  • 3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, View

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Multiple Beds, Non Smoking, View

  • 6 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

  • 3 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium TV channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking

  • 7 sq m
  • Desert view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking, View

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking, View

  • 7 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout curtains

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

  • 17 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Single Beds

Similar properties

Exterior

Doubletree by Hilton Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (795)
The price is €371
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Doubletree by Hilton Jabal Omar Makkah

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Luxury Makkah hotel connected to the convention centre, steps from As-Haabee Exhibition
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hilton Hotel & Convention Jabal Omar Makkah. During your stay, you'll be connected to the convention centre and just a quick walk from As-Haabee Exhibition. Enjoy features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Al Maeda, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from As-Haabee Exhibition and 10 minutes on foot from Alkhalil Courtyard
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Al Maeda – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Azure – On-site fine-dining restaurant. Open daily.
Sahtein – This restaurant specialises in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SAR 230 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17,760 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 842 reviews
Rating 8 - Good. 179 out of 842 reviews
Rating 6 - Okay. 54 out of 842 reviews
Rating 4 - Poor. 33 out of 842 reviews
Rating 2 - Terrible. 31 out of 842 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mobosher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Needed to pay for extra beds.
I booked 4 adults and 2 children age 9 and 16. According to hotel.com they are children. However, on check in. They informed me that children are considered as infants who require cots, not beds. So I had a surprise of paying over £300 for 2 extra beds. Very disappointed with hotel.com for this oversight.
Stayed 7 nights in Dec 2024

10/10 Excellent

shazia

Travelled with family
Liked: Property conditions & facilities
Every thing
Stayed 3 nights in Dec 2024

6/10 Okay

Mostafa

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The bathrooms has very bad strong odor. The toilets were leaking.
Stayed 6 nights in Dec 2024

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Youcef

Stayed 2 nights in Dec 2024

10/10 Excellent

Avese

Stayed 1 night in Dec 2024

10/10 Excellent

Shams

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram. Excellent service !
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Hellme

Liked: Cleanliness, staff & service, property conditions & facilities
Ir was very good as a whole
Stayed 4 nights in Dec 2024

10/10 Excellent

Shadi, Oak Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram, spacious
Stayed 5 nights in Nov 2024

10/10 Excellent

Bala, Kaduna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Quazi, West Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great alternative to the clock tower hotels. Super close. About 5 min walk to Haram gate 74 once you are out of the building. Breakfast was great. Less crowded than our usual stay in the hotels at the clock tower. Great value for money. Annoying was the key cards would quit working every so often (we didn’t keep it close to movie or other demagnetizing technology). But it was manageable.
Stayed 2 nights in Dec 2024

10/10 Excellent

farhat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, we rented a family suite with haram view and it was so amazing! Location was so close to haram. Very comfortable stay. Hope to come again.
Stayed 3 nights in Nov 2024

6/10 Okay

Abdullah

Travelled with family
It’s too far from Haram .
Stayed 2 nights in Dec 2024

6/10 Okay

Kassim

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great haram view. Breakfast buffet was really good.
Stayed 3 nights in Nov 2024

8/10 Good

Mahummad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the close access to the Haram
Stayed 4 nights in Nov 2024

8/10 Good

Hyder Ali Khan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
The hotel is walking distance from the Haram they have signs in the hotel and guide you on how to reach the Haram and was really easy and accessible. The hotel has lots of elevators so I wasn't waiting for long periods of time. I thought the customers service could have been better. I purchased the package that had breakfast included however my flight was leaving early the next day and I wouldn't be able to make it for breakfast. During check in, at the reception I was told I could get packs arranged and it's no problem. I ended up having to talk to 10 different people just to get a final answer and they said they couldn't accommodate when I was told they could. Overall location is good and the hotel was comfortable but the customer service could have been better. Other hotels are able to accommodate these requests especially with the amount of money they charge. Another thing to take into account is the hotel doesn't have a mall or food court so if you get hungry you'll have to leave the hotel and find food elsewhere which can be tiring.
Stayed 2 nights in Nov 2024

8/10 Good

kefah

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before and it was a better stay , could do better with cleaning staff
Stayed 3 nights in Nov 2024

10/10 Excellent

GAMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near the Kaaba
Stayed 5 nights in Nov 2024

10/10 Excellent

Zahra Hassan

Stayed 2 nights in Nov 2024

10/10 Excellent

Amran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with its own prayer hall for convenience - breakfast could be better but is acceptable.
Stayed 4 nights in Nov 2024