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Hilton Suites Jabal Omar Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Suites Jabal Omar Makkah

Suite | View from room
Premium bedding, in-room safe, desk, soundproofing
Exterior
Exterior detail
Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Ibrahim Al Khalil Road, Makkah, 21955
  • As-Haabee Exhibition
    1 min walk
  • Alkhalil Courtyard
    12 min walk
  • Souk Al-Khalil
    13 min walk

Room options

View all photos for Suite, 1 Bedroom (Twin)

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Twin)

  • 69 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Superior Room, 1 King Bed (Partial Haram View) | Living area | 46-inch LCD TV with premium TV channels, TV, MP3 dock

Superior Room, 1 King Bed (Partial Haram View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Bedrooms, Accessible

  • 102 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Twin Room, 1 Bedroom

Superior Twin Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, 1 Bedroom

  • 69 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

King, Suite, 1 Bedroom

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Deluxe Suite, 2 Bedrooms

  • 106 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Family Suite, 2 Single Beds

  • 69 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for King, Superior Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

King, Superior Suite, 1 Bedroom

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

King, Deluxe Suite, 1 Bedroom

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Partial Kaaba View)

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Guest Room)

Premium bedding, in-room safe, desk, soundproofing

Twin Room (Guest Room)

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, in-room safe, desk, soundproofing

Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room, 1 Bedroom

  • 63 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite

Premium bedding, in-room safe, desk, soundproofing

Suite

  • 69 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Superior Suite, 2 Bedrooms

  • 106 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Triple Room

Premium bedding, in-room safe, desk, soundproofing

Superior Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room (with Haram view)

Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room (with Haram view)

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Bedrooms

  • 106 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Partial Haram View)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Partial Haram View)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, Accessible

Premium bedding, in-room safe, desk, soundproofing

Superior Suite, 2 Bedrooms, Accessible

  • 106 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About this property

Hilton Suites Jabal Omar Makkah

Luxury Makkah hotel connected to a shopping centre, steps from As-Haabee Exhibition
2 restaurants, a bar/lounge and 3 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Hilton Suites Jabal Omar Makkah offers 484 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, bidets and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hilton Suites Jabal Omar Makkah. During your stay, you'll be connected to a shopping centre and just a quick walk from As-Haabee Exhibition. Free WiFi in public areas, 2 restaurants and 3 coffee shops/cafes are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 3 coffee shops/cafes and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from As-Haabee Exhibition and Souk Al-Khalil
There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Suites Jabal Omar Makkah. For a fee, parking is available.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Alqandeel Restaurant – This restaurant serves breakfast, lunch and dinner.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Al-Falak Cafe – This café only serves light fare.
Al-Kawkab Cafe – This coffee shop only serves light fare.
Al-Khalil Cafe – This café only serves light fare.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (SAR 230 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al-Falak Cafe
  • Al-Kawkab Cafe
  • Al-Khalil Cafe
  • Alqandeel Restaurant
  • Asia Restaurant

Family friendly

  • Children's toys
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Suites Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults and SAR 50 to 150 for children
  • Self-parking fee: SAR 230 per day
  • Rollaway bed fee: SAR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah
Hilton Suites Jabal Omar Makkah Hotel
Hilton Suites Jabal Omar Makkah Makkah
Hilton Suites Jabal Omar Makkah Hotel Makkah

Hilton Suites Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1001 reviews" "
Rating 8 - Good. 184 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alyazia

Stayed 2 nights in Aug 2024

10/10 Excellent

Shakhawat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Wonderful views. It would be great if there were a serviceman or guard at the entrance by the taxi stand that actually secured the property instead of sitting on his phone. Also there was a cockroach 😭 and the AC stopped working in my room but that was brought to their attention. There could be also be more drinking water and fountains for access.
Stayed 2 nights in Aug 2024

4/10 Poor

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overcrowded - turned away
Always stay at the Hilton but was let down this time especially after a long travel and umrah pilgrimage to do with the kids being told they don’t have a room is embarrassing and a total failure on the part of Hilton. Reservation was made in January for August stay we were messed around and moved to another hotel for one night where we got 2 single beds for 5 people. No care in the world for the customer just left on their own basically had the room for 2 hours before check out.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
Great walk to the Haram or pray from your room
Stayed 1 night in Aug 2024

10/10 Excellent

Roohul, Rainham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

hind

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good one night stay
Hilton suites jebal omar The hotel location is perfect Just step away from the Haram. it’s connected to Hayat and Concord with a very nice moon and dining options. We tried to check in with agentleman and appearing that the staff in the hotel need proper training on how to accommodate guests arriving early, specifically not too early, but they’re very slow and very rigid. We had to go to perform our Umra and after doing we came back and we waited for 30 minutes due to the slow staff until ahmad Hamdy interfered and he accommodate us and satisfy our waiting with our rooms. He applied an upgrade for us to compensate for the waiting and for the rude behavior of the other stuff which we were really thankful he’s a real gem that the hotel need to stick to and Appreciate. the lobby is nice compared to other hotels around. There is nice Saudi coffee in the lobby provided to guests. We were upgraded to two-room suite which is classic and spacious as well for four of us. we had room dining the ribeye steak and pizza were nice. Next Day we checked out very early with Yasser who was so nice as well and made our life easy
Stayed 1 night in Jul 2024

10/10 Excellent

Fahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
the best hotel in Jabal Omar
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Almontaser

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Fatima

Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and proximity to Haram were amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Mustafa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Zaid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and also very accommodating. They gave us a free upgrade and bellman even helped us find a taxi. View of the haram was also amazing. Highly recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly, above expectations, reasonable prices , high quality services . Many thanks you did make our trip a memorable one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in May 2024

10/10 Excellent

Ayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The location is perfect couple of steps from the masjid kahba. Plenty of food service and stores around. My recommendation of Orchid restaurant for breakfast is excellent and the staff are so friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Cherif, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hospitality in the Heart of Makkah
During my recent religious trip to Holy Makkah, I stayed at this remarkable hotel, which exceeded my expectations. Despite offering typical five-star accommodations, what truly set it apart was the staff unwavering dedication to guest satisfaction. The proximity to the Holy Haram added immense convenience, while the attentive and welcoming staff, including the breakfast team, ensured a memorable stay. From the immaculate rooms to the exceptional service, every aspect of my experience was outstanding. Highly recommended for anyone seeking a comfortable and spiritually fulfilling stay in Makkah.
Stayed 3 nights in May 2024

10/10 Excellent

ANIS, Mechanicsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, staff and breakfast. Next to Haram.
Stayed 3 nights in Jan 2024

10/10 Excellent

Suleiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024