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Novotel Makkah Thakher City

4.0 star property
VIP Access

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Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace
Exterior
Executive Room, 1 King Bed | City view
Restaurant
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Great Mosque of Makkah
    ‪7 min drive‬
  • Abraj Al-Bait Towers
    ‪7 min drive‬
  • Kaaba
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Makkah Thakher City. During your stay, you'll be within walking distance of Masjid Al-Jinn. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Great Mosque of Makkah and 10 minutes from Kaaba
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness centre, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 for adults and from SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002107

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 562 reviews
Rating 8 - Good. 102 out of 562 reviews
Rating 6 - Okay. 35 out of 562 reviews
Rating 4 - Poor. 23 out of 562 reviews
Rating 2 - Terrible. 32 out of 562 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👌👌👌
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashraf Mahmoud

Stayed 3 nights in Apr 2025

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
Staff weee very helpful
Stayed 8 nights in Apr 2025

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good place & the bus services to the Masjid Al Haram was excellent.
Stayed 5 nights in Apr 2025

10/10 Excellent

Basil A

Stayed 3 nights in Mar 2025

6/10 Okay

Nada

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D10 DUA @K14 ABA

A great hotel for return Umrah after Eid...
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamal, eastlake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

4/10 Poor

hussein

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Maida

Stayed 14 nights in Mar 2025

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

FAHEEMUDDIN

Stayed 1 night in Apr 2025

10/10 Excellent

HUDUJAMIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

maliky

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best customer Service and room service. Shuttle was not available all the time. The room need to have microwave just to warm up the food. Or it will be necessary to heat your food.
Stayed 3 nights in Mar 2025

10/10 Excellent

MAHDI

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Very comfortable very modern hotel but very far from alhrram
Stayed 3 nights in Mar 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but walking to haram is little more but still good I like it Alhumdulliah
Stayed 3 nights in Mar 2025

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable Hotel in Makkah

Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Stayed 6 nights in Mar 2025

10/10 Excellent

Farukh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to Haram with family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Khaled

Stayed 2 nights in Mar 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Safatullah

Stayed 4 nights in Mar 2025

2/10 Terrible

Ibrahim

Travelled with partner
Disliked: Staff & service, property conditions & facilities
"Actually, staying at this hotel was one of the worst experiences of my life, and I've traveled all around the world, which forced me to leave the hotel after one day and didn't complete the second paid day for the following reasons: 1. It took a whole hour standing in the hotel reception line just to register and check-in. 2. The staff are extremely exhausted from the workload with not enough staff to match the number of guests. 3. I booked a suite, and in this hotel's concept, a suite is two separate rooms, one is a living room and the other is a bedroom... So, you can't really benefit from staying in a suite, it would have been better if they didn't have suites at all. 4. The bathroom design is very poor, causing water from the shower to stay in the bathroom and sometimes flood into the rooms. 5. The breakfast is not of high quality, and setting up the tables for guests is slow. 6. The parking is full, and outside the hotel, there are no parking spots, so you're always forced to stay in the car searching for a spot. 7. You don't feel that the hotel staff are well-trained, you don't find an answer from one staff member and they send you to another, and so on... Of course, the staff needs training. 8. Luggage drop-off and pickup is very slow. 9. There are some staff members like Sultan and Shaykha, and some hotel staff who have the willingness to help, but you can't give what you don't have."
Stayed 2 nights in Mar 2025

10/10 Excellent

mohammed minhaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, they should increase the shuttle service to Alharam
Stayed 2 nights in Mar 2025

4/10 Poor

Shahzada

Stayed 3 nights in Mar 2025