Novotel Makkah Thakher City

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
3 bars/lounges
Restaurant
Executive Room, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Masjid Al-Jinn
    ‪2 min drive‬
  • Al Malaa Cemetery
    ‪5 min drive‬
  • Great Mosque of Makkah
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Triple Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Family Twin Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, Multiple Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room, 3 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Makkah Thakher City. During your stay, you'll be within walking distance of Masjid Al-Jinn. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Great Mosque of Makkah and 10 minutes from Kaaba
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness centre, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 120 for adults and from SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002107

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 450 reviews" "
Rating 8 - Good. 82 out of 450 reviews" "
Rating 6 - Okay. 28 out of 450 reviews" "
Rating 4 - Poor. 16 out of 450 reviews" "
Rating 2 - Terrible. 26 out of 450 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Usman

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was first time I’ve stayed at Novotel and it was so good and I loved the food and specially the Chicken Biryani.
Stayed 5 nights in Oct 2024

10/10 Excellent

Shakeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent place, construction is being done there to expand the area so naturally you will limited with amnemities you can get around the area for now but excited llent hotel overall.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2024

2/10 Terrible

Zuliat

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt not stay here,My flight got cancelled by the airline due to operational issues and i reached out to expedia to help get a refund from this hotel.The airline already refunded and i have booked another flight,i need the hotel to refund so i can book a stay for another time.Please Novotel refund me my next trip is coming up sooon😭😭😭😭😭😭
Stayed 7 nights in Oct 2024

10/10 Excellent

Rubina, Plainview

Stayed 1 night in Oct 2024

4/10 Poor

Omeir

Travelled with family and small children
Disliked: Staff & service, amenities
The shuttle bus drops far away from the haram! Ppl with kids pls be careful
Stayed 1 night in Oct 2024

10/10 Excellent

EmadEddin, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one annoying issue. The email which I received regarding my reservation has the wrong hotel address. The airport taxi take an extra 30 SR to take me to the correct address. I search by name on the google map to find it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Entisar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, breakfast was amazing and room service, super clean price was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was great. Just few things, there is no access to microwave which makes it difficult to warm food specially for guests who have dietary restrictions. The other thing, few staff members were not super friendly. I think they may need more training. Everything else was great so far. Thanks for everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Azhar Kareem

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Absolutely love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

shafqat

Liked: Cleanliness, staff & service, property conditions & facilities
Very excellent
Stayed 7 nights in Oct 2024

8/10 Good

Tamanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moorkings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I enjoyed my stay and everyone was super helpful. Now who ever thought of putting that massage recliner in the lobby please give him a raise because for me that’s very very thoughtful.. after completing my first Umrah I needed a way for my lower back to heal and it was really helpful to get me going for the next seven days of my stay! Great Job💯👏
Stayed 7 nights in Oct 2024

10/10 Excellent

Muhammed

Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay, staf was very friendly and helpful and friendly. Low cost restaurants are not nearby
Stayed 4 nights in Oct 2024

10/10 Excellent

Abdul khaled

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a memorable stay. Hotel is brand new and well mentioned.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Kashif

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Shakeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and the staff are great and friendly.
Stayed 8 nights in Sep 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

MD Kawsar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ibrahima

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff... Not walkable from Haram but they have shuttles or pay 20Rials...
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024