10/10 Excellent
Jennifer
Travelled with family
15 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay from start to finish. All areas of the facility, as well as the room, were immaculately clean. Sherri (& the rest of the staff we interacted with) were incredibly nice and accommodating. Very pleasant to work with.
Two of us forgot toothbrushes and toothpaste and were given complimentary sets from the front desk. We arrived in town a bit early before check in but we called ahead and our room was already cleaned so they let us check in early. Day 2 our key stopped working. I called the desk and they had maintenance into our room and the lock battery changed in under 10 minutes. Impressive.
We had no issues with loud or rowdy guests. The area and parking lot felt very safe. The blackout curtains were so good that my kids slept until after 7:30am and thought it was still dark outside. The breakfast was pretty good. There were continental breakfast options (all fresh and delicious) and they also had hot breakfast options like french toast sticks, omelet, scrambled eggs, chicken sausage, fried potatoes, hardboiled eggs, oatmeal etc. Four different juice, teas, coffee. Something for everyone.
10/10 recommend and will absolutely stay here again if we visit Hershey area. Well worth the 30min drive to the parks.
Jennifer
Stayed 2 nights in Sep 2024