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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Four Points by Sheraton Medan, you'll be within walking distance of Plaza Medan Fair. Free WiFi in public areas, free self-parking and a free manager's reception are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, Thai massages or facials at Puncak Alam Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Rahmat International Wildlife Museum & Gallery and a few minutes from Plaza Medan Fair

Property Features

Four Points by Sheraton Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. A children's pool, spa services, and barbecue grills are also featured at Four Points by Sheraton Medan. Self parking is free. This 4-star Medan hotel is smoke free.

  • 220 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Medan Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Medan offers 220 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

The Eatery – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

The Onyx – On-site lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Thai massage
  • Reflexology
  • Sports massage
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cots (infant beds) are available for IDR 350000.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Medan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Staffed front desk
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Comprehensive recycling policy
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Serela Hotel Medan
  • Hotel Serela
  • Serela
  • Serela Hotel
  • Four Points Sheraton Medan Hotel
  • Four Points Sheraton Medan
  • Four Points by Sheraton Medan Hotel
  • Four Points by Sheraton Medan Medan
  • Four Points by Sheraton Medan Hotel Medan

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.