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Hotel Deli River

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Deli River

Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Property grounds
Family Room, 1 Bedroom, Garden View | Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Jl. Raya Namorambe 129, Medan, North Sumatra, 20356
  • Maimun Palace
    10 min drive
  • Omlandia Dutch-Indies Restaurant
    2 min walk
  • Medan Station
    36 min drive
  • Medan (KNO-Kuala Namu Intl.)
    48 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, 1 Bedroom, Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 1 Bedroom, Garden View

  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 Single Futon

View all photos for Honeymoon Suite, 1 Queen Bed

Honeymoon Suite, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Honeymoon Suite, 1 Queen Bed

  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Bedroom, Garden View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Deli River

Riverwalk hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Deli River offers 15 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 22-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Fridges, in-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Deli River, you'll be close to University of North Sumatera. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes fitness classes, yoga classes and a playground
  • 10 minutes by car from Maimun Palace and 10 minutes from Museum of North Sumatra
  • Airport, train station pick-up and ferry terminal shuttle service available for a fee
Hotel Deli River offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Hotel Deli River. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free.

This Beaux Arts Medan hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.
Hotel Deli River has 2 restaurants on site.
Room service is available.

Languages

Dutch, English, French, German, Indonesian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 25 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fitness classes
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in hallways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must transfer via aeroplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Deli River

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 6
  • Valentine's Day (14 February) Gala Dinner per child: USD 00 (up to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per person (one-way)
  • Rollaway bed fee: USD 350000.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
To get to the property, guests need to transfer by aeroplane. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Hotel Deli River offers transfers from the ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Hotel Deli River Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 77 reviews" "
Rating 8 - Good. 22 out of 77 reviews" "
Rating 6 - Okay. 3 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful oasis. Beautiful grounds.
Stayed 1 night in Sep 2024

10/10 Excellent

Jolanta Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2024

10/10 Excellent

fern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil
Lovely hotel, beautiful setting. Tranquil, chilled. Breakfast is amazing, as is the food we ate in the restaurant. The room is fine but slightly dated. Apart from that a lovely one day two nights stay here.
Stayed 2 nights in Feb 2024

8/10 Good

Dsvid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice boutique hotel with lovely staff very experienced in tours
Stayed 3 nights in Feb 2024

10/10 Excellent

David, Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
Stayed 2 nights in Apr 2023

6/10 Okay

ruth

Travelled with family and small children
Liked: Cleanliness, staff & service
I booked 1 bedroom family suite and they gave me a studio. I am not happy for not getting what I paid. After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me. She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues. After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review. I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked. Beside issues with the room, I think they were happy with their stays.

10/10 Excellent

Mohd Zuhde Shah bin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Medan
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
Stayed 1 night in Apr 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool. Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape from Medan city
Stayed 1 night in Aug 2018

10/10 Excellent

Billy, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing escape from the busy city!
Absolutely floored by our experience here. It was so relaxing to escape the urban madness of Medan and relax in a little oasis. The hotel grounds are surrounded by natural beauty, touched with historic European/Indonesian charm, and a perfect place for families. The staff was professional, kind, and the owners were fantastic people. Next time we are in Medan, we are coming back!
Stayed 1 night in Aug 2018

10/10 Excellent

ineke, Maraekakaho. New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quiet place in the middle of a big city,
The staff could not have done more to make us comfortable. They were cheerful and helpful at all times. Staying in Deli river was a very positive experience.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, friendly and beAutiful location
Very personal approach, good restaurant and Nice rooms! Very comfortable!
Stayed 1 night in Jul 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Welcoming Oasis of Calm
Amazing staff, very welcoming, some of the best I've ever seen, and with a good restaurant. They have put in a lot of thought as to how to make the stay better for their guests including giving you insect repellant when at the restaurant to keep the mosquitos away (necessary). They've also implemented a few sustainability changes, such as a water bottle that can be refilled at the restaurant, and refillable toiletries, which are both great changes to normal practice. The hotel is a beautiful oasis of calm and tranquility in a very busy and hectic city. Would definitely recommend it. The only drawback is the local area, a busy and polluted city with traffic jams nearly constantly. Away from the city and you can soon get into rural life, which I much prefer, Lake Toba and Sipiso-Piso waterfall are spectacular!

8/10 Good

Arul Sebastin Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful atmosphere Cottage resort
Best place to stay leisurely .. available delicious food on best price in their restaurant 😇

10/10 Excellent

Harold, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great staff and good food
On our 2nd night there, at about 10.00pm, one of my grandson had every high fever and I called the front desk to ask whether they can get a doctor to come and in 15 minutes the owner and the doctor was at the door. Thanks to the doctor, the next day he was himself again. The following day we were able to carry on with our travel to Lake Toba. We hoped the hotel staff, owner and the doctor are able to see this, Thank You So So Much!! Regards, Harold Tan
Stayed 3 nights in Mar 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real hidden paradise
Head south down the narrow cluttered main road out of Medan, and you wonder what you’re coming to - but the surprise is wonderful. Turn off the road, and you head down into a verdant garden valley, with the main Hotel and restaurant on one side, and the ‘cottages’ on the other (actually small mini duplexes, each with its own balcony). Rooms are restrained and stylish, with plenty of local touches, and the level of equipment is good, as is the Wi-fi (sadly, unusual for Indonesia where speeds are often slow or minimal). I didn’t have time to try the restaurant, as my Indonesian hosts were determined to squeeze every last minute out of my 2 day/3 night stay. But breakfasts were a delight, served on the airy terrace and featuring plenty of local ingredients, from fresh tropical fruit to home made pineapple muffins and vegetable spring rolls. Strongly recommended for a relaxing getaway not too far from the bustle of Medan city
Stayed 3 nights in Feb 2018

8/10 Good

Abby, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
The kids had an excellent time with the mini zipline. The food was good, the staff were great, room and pool were great as well. All in all a very pleasant stay.
Stayed 3 nights in Feb 2018

10/10 Excellent

Debi, Sheffield, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel with stunning views
2 different stays here. Both fantastic. Elly and team very friendly and welcoming. Beautiful peaceful setting. The views from the pool are stunning. Absolutely loved it.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything worked well in the rooms. Spotlessly clean. Breakfast buns were really good. Peaceful, rustic. Nice pool.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very nice staff and owners
I stayed at this hotel for for 3 nights and very much enjoyed the food, and the peaceful surroundings. I came to Medan to look for business opportunities and was surprised by how much additional support I got from the staff and owners. Staying at this hotel was an invaluable introduction to Medan.

10/10 Excellent

MRRB, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel located midst of Medan more or less village sort, but hotel facilities, service, cleanliness and staff service excellent. We stayed for 2 nights which was pleasant and we will be visiting again.