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Cyan Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cyan Suites

Interior detail
Minibar, in-room safe, desk, cots/infant beds
Full-sized fridge
Interior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Carrera 29C No 10C-100, Poblado, Medellín, 50021
  • Lleras Park
    16 min walk
  • El Tesoro Shopping Park
    2 min drive
  • Poblado Park
    3 min drive
  • Medellin (EOH-Enrique Olaya Herrera)
    13 min drive

Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, cots/infant beds

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, cots/infant beds

Basic Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, Multiple Beds

Superior Apartment, Multiple Beds | Living area | TV

Superior Apartment, Multiple Beds

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Cyan Suites

Apartment with free parking, near Lleras Park
This apartment building features a restaurant, a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment offers free WiFi, a fridge and a TV with cable channels. A minibar, room service and a ceiling fan are among the other amenities available to guests.
Cyan Suites offers 21 accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Medellín apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Cyan Suites, you'll be within walking distance of Lleras Park. Features include free WiFi in public areas and free self-parking, plus a restaurant. This comfortable apartment building has 21 apartments. Each apartment includes amenities such as free WiFi and cable TV channels.
  • Each apartment offers cable TV, a full-sized fridge and a minibar
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Lleras Park and 6 minutes from Santa Fe Zoological Park
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Cyan Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
On-site venue – This restaurant only serves dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site

Family friendly

  • Cot: COP 30,000 per night

Food and drink

  • Full-sized refrigerator/freezer

Dining

  • A restaurant
  • Limited room service
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 21 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for COP 30000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: COP 30000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Cyan Suites Hotel Medellin
Hotel Ramada Cyan Suites Medellin
Ramada Cyan Suites
Ramada Cyan Suites Medellin
Hotel Cyan Suites Medellín
Hotel Cyan Suites Medellin
Hotel Cyan Suites
Cyan Suites Medellin
Cyan Suites
Best Western Cyan Hotel Medellin
Cyan Suites Hotel
Hotel Ramada Cyan Suites
Cyan Suites Medellín
Cyan Suites Apartment

Cyan Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 82 reviews" "
Rating 8 - Good. 31 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 8 out of 82 reviews" "
Rating 2 - Terrible. 4 out of 82 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

José

Stayed 6 nights in Sep 2022

10/10 Excellent

Jose Arcadio

Liked: Cleanliness, staff & service, amenities
Friendly staff make me feel home .... lots of smiles and willing to help. room was nice and clean with a nice view.
Stayed 5 nights in Aug 2022

2/10 Terrible

SANDRA

Stayed 4 nights in May 2022

4/10 Poor

Frederic

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The wifi didn't function most of the time and it did it was extremely slow, even at 3 in the morning. The property has no A.C. I didn't pay attention as it's a given in hotels of that category The first night, the sheets were reaching my stomach. If i pulled them up, my feet would be exposed. They replaced them the next day. 3 Windows with only 2 with a night curtain. One of them could not be closed. The safe was permanently locked. There's a soap dispenser by the sink in the bathroom and one in the shower, both bone dry. I asked the maids but they didn't have any There's a full kitchen with a broken oven and no utensils whatsoever to eat, to cook or serve I was there from Sunday to Saturday. Coming back with some hot food on Thursday night, I was asked if I didn't mind changing my room. I really didn't want to but I agree to look at the room they were gonna give me and it was a much smaller one with one bed instead of two. They didn't insist but it was the first time that I got this request in a hotel On the other hand, the staff was really nice and professional. Dunker in the dining room served me breakfast every morning perfectly and Fabian at the front desk found a fan for me when the heat was keeping me awake
Stayed 6 nights in May 2022

8/10 Good

Javier, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Local staff is very helpful. Improvement points: The laundry machine was not in place and there was any dishes, pans or cutlery available. The water heater is shared with other apartment so it turned on when the neighbors took a shower.
Stayed 4 nights in Dec 2021

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021

8/10 Good

guillermo

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
It was very good
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of the mountains. Great balcony view
Stayed 25 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2020

8/10 Good

Ed, Miami Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet residential area yet close to all the fun in the city.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, especially Fabian who was very helpful. Normal sized room but with no A/C. However they brought me fan. Overall a good place.
Stayed 4 nights in Feb 2020

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cyan Suites review
I really enjoyed staying here. The rooms are clean and have nice views. Very good price for the quality and location. Also in a very safe area that's .5 miles from el poblado. Also a very comfy bed and good bathroom. Great value
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Not a 2 bedroom Apartment.
The apartment is advertised as a two bedroom apartment when in fact it is two separate rooms. The suite had no plates, cups or glasses, it had a stove with no pots or pans totally useless kitchen.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT a nice place to stay in El Poblado - Medellin
The place looks very different from photos promoting it. There is no air conditioning, no fan, etc. Some lights did not work. The only good thing whats the service provided by the staff: they really take care of us. Otherwise, I found this place overrated and overpriced !!!. Definitely I do not recommend this place to stay in Medellin.
Stayed 4 nights in Sep 2019

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. Breakfast was just okay. Staff friendly
Stayed 2 nights in Sep 2019

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this place and it was dirty with mold in the bathrooms. I will never stay here again. Staff was rude and not helpful for anything.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bath room was so tiny, I would like a Little more large.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

4/10 Poor

Derrick, New York

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No Air condition No Wash clothes Free breakfast but you only get one plate Not a verity of dinner choices
Stayed 4 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They work well for their customers and are very easy to work with.
Stayed 4 nights in Dec 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly/helpful staff compliment spacious stay
Cyan is in a quiet residential area which is nice but means that many taxi drivers are not sure exactly where it is. We were flight delayed but check in was smooth and friendly (English speaker as well) and the suite was spacious with two bedrooms and bathrooms. If thinking about using the kitchen facilities, there are no utensils available so you would need to bring your own (not an issue for us). Breakfast can be ordered from a menu and is varied and the waiter was very friendly and helpful, including suggesting how to get to some places we wanted to visit (again English spoken). Wi-Fi worked well. Some Trip Advisor reports suggested that the location is a five minute walk to Parque Lleras (main area for restaurants and bars) but make that 30 minutes at family pace!!! Only real downside (although you can order a taxi for $2-3 easily) for the location if you are looking for a reasonably priced, comfortable stay that allows you to explore Medellin. I don't understand reviewers who come on here and expect 5* hotel conditions when the price of the location tells you that this is completely unrealistic!?
Stayed 2 nights in Aug 2018