GHL Hotel Portón Medellín

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Hotel Portón Medellín

Superior Twin Room | Premium bedding, minibar, in-room safe, desk
Front of property
Breakfast, lunch, dinner served; garden views
Superior Twin Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Carrera 43A No. 9 Sur 51, Av. El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    3 min walk
  • Oviedo Shopping Center
    4 min walk
  • Golden Mile
    8 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    12 min drive

Room options

Superior Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 34.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

GHL Hotel Portón Medellín

Hotel with a full-service spa, a short walk to Santafé Mall
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
GHL Hotel Portón Medellín offers 80 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around GHL Hotel Portón Medellín. During your stay, you're just a quick walk from Santafé Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Village Restaurante, a fine-dining restaurant with garden views
  • Treat yourself to body scrubs, massages or facials at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Santafé Mall and 4 minutes on foot from Oviedo Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
GHL Hotel Portón Medellín offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly GHL Hotel Portón Medellín. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Medellín hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
El Village Restaurante – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Village Restaurante

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per day, plus a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 0)
  • Pet deposit: USD 5 per day
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
GHL Hotel Portón Medellín offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Porton Hotel
Porton Medellin
Porton Medellin Hotel
Porton Medellin Hotel
Ghl Porton Medellin Medellin
GHL Hotel Portón Medellín Hotel
GHL Hotel Portón Medellín Medellin
GHL Hotel Portón Medellín Hotel Medellin
Ghl Porton Medellin Medellin
GHL Hotel Portón Medellín Hotel
GHL Hotel Portón Medellín Medellín
GHL Hotel Portón Medellín Hotel Medellín

GHL Hotel Portón Medellín Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 417 out of 600 reviews" "
Rating 8 - Good. 110 out of 600 reviews" "
Rating 6 - Okay. 46 out of 600 reviews" "
Rating 4 - Poor. 14 out of 600 reviews" "
Rating 2 - Terrible. 13 out of 600 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wilnelia

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
The location was great, the buffet breakfast was good and the rooms as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff, excellent breakfast, Safe and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magnificent stay.
Our stay was outstanding and perfect, everything was top notch from my check in the experience, going through delicious breakfast till my check out, employees extremely kind and helpful. Hotel is a jewel in the middle of everything you need, malls, groceries stores, restaurants at walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with renovated rooms. Breakfast has a great selection of food.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose, lyndhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , buffet breakfast was impressive !
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan, WATERLOO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near to shopping centers. Service was very good. The improvement area I would say is the gym.
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 4 nights in Jul 2024

10/10 Excellent

GUSTAVO A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ingrid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and helpful, room are clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvaro, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Great location, but front end staff difficult.
Except for Nelson and Jorge I would have given pretty much everything one star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time
Amazing
Stayed 3 nights in Jul 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Safe Location
My wife and I live in the states. She is from Cali and I have been visiting Colombia for many years. We have numerous family there, including our daughter. I am very familiar with Medellin and can say that the hotel is located in a safe part of the city and close to things that you can walk to (during the day) without a problem using normal, everyday precautions. This would include grocery stores, pharmacies, strip malls and a large Mall which are a 6 to 8 minute walk. At night time, this is not recommended. All the staff were very friendly and accommodating. Plain clothes security personal are posted in the lobby and the immediate exterior of the hotel. They were very alert and attentive. They are unarmed. Some of the staff at the front desk spoke sufficient English to be able to converse at a basic level and respond to questions. The room is rather small in size but was clean and in order. However, the bathroom is laid out in such a way that there is no way to sit anything down like a towel or a change of clothes, etc. The breakfast was buffet style. The food and juices were very fresh, and the offerings were slightly different each morning. Not a large selection but certainly ample enough to start your day off with a full belly. The cost of everything has risen dramatically over the past few years throughout Colombia. Hotels are no exception. Their pricing is consistent with local competition but is slightly higher than comparable hotels in smaller cities. A thumbs up!
Stayed 3 nights in Jun 2024

8/10 Good

ESMERDA, Clifton

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Stayed 7 nights in Jun 2024

10/10 Excellent

Katelyn

Stayed 7 nights in Jun 2024

10/10 Excellent

Katherine Mae Aquino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and knowledgeable. Very friendly, very clean, and the location was excellent. Recommended to my friends while staying in Medellín here.
Stayed 12 nights in Jun 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Franklin, Wakefield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at GHL Hotel Portón in Medellin, Colombia, during April was nothing short of exceptional. From the moment we arrived, the warmth and professionalism of the staff at the front desk and in the restaurant stood out. The hotel is evidently well-managed, with a team that is not only friendly but also incredibly hard-working. The complimentary breakfast offered exceeded our expectations, featuring a delicious array of options. The restaurant's cuisine, in general, was executed with finesse, leaving us thoroughly impressed. Special commendation goes to the restaurant staff, from Flor, Sor, Sebastian, Lorena, Guillermo to Luis at the front desk, whose attentiveness and dedication added to the overall experience. We indulged in a couples massage during our stay, and both masseuses, Ximena and Diana from Nirvana Spa, delivered outstanding service, ensuring a truly relaxing and rejuvenating experience. Moreover, the excursions organized by the hotel were fantastic, adding an extra layer of enjoyment to our trip. What's more, the hotel's prime location next to the Santa Fe mall with its plethora of shops and restaurants made exploring the area convenient and enjoyable. Without hesitation, we highly recommend Hotel Portón to anyone seeking a memorable stay in Medellin.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dina Lafrance

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness, cleanliness, and professionalism of the whole staff surpassed my expectations!
Stayed 5 nights in May 2024

10/10 Excellent

Belkys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all around, especially Sor and Flor who were amazing and dedicated to ensure we had a great stay.
Stayed 5 nights in Apr 2024