Hotel Loup

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Loup

Standard Double Room, 2 Double Beds | Minibar, free WiFi
Reception
Reception
Interior
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle 10 No 38-35, Medellín, 050021
  • Lleras Park
    1 min walk
  • Poblado Park
    4 min walk
  • Medellín Clinic - El Poblado
    9 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    8 min drive

Room options

Standard Double Room, 2 Double Beds

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds, Hot Tub

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Loup

Hotel with free breakfast, steps from Lleras Park
Concierge services, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe.
Hotel Loup offers 16 air-conditioned accommodations, with minibars. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Loup. During your stay, you're just a quick walk from Lleras Park. Enjoy features like free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge).
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lleras Park and 4 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Loup.

This 3-star Medellín hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Loup

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Loup offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Loup Hotel
Hotel Loup Medellín
Hotel Loup Hotel Medellín

Hotel Loup Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 116 reviews" "
Rating 8 - Good. 26 out of 116 reviews" "
Rating 6 - Okay. 19 out of 116 reviews" "
Rating 4 - Poor. 5 out of 116 reviews" "
Rating 2 - Terrible. 18 out of 116 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eduardo

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When we got to the hotel there was no room available for us. They booked us a room at a nearby hotel "Hotel Lleras Express". The other hotel was overall "ok". But this mishaps should never happen. Bad experience.
Stayed 4 nights in Jul 2024

8/10 Good

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Best possible location. Ok hotel. Good service.
Stayed 1 night in Jul 2024

8/10 Good

Harold

Liked: Amenities
The staff was great! Don’t have anything bad to say about my stay there.
Stayed 7 nights in Jul 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel could benefit from updating linens and towels.
Stayed 5 nights in May 2024

8/10 Good

Jose

Travelled with partner
Liked: Staff & service
Where hotel is located is a little bit dangerous at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Fernando, Inglewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

2/10 Terrible

Betzy

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were very friendly. I don't like the fact the room had no window I had no kind of view I felt like in a dark place. It was very dangers was very noisy so if you are looking for peace and to have a nice time this is not the place.
Stayed 3 nights in May 2024

6/10 Okay

Albert

They charge you if you bring a guest to your room, which I didn’t know till I checked it. They take a long time to check you in/out and the mini bar you have in your room is overpriced. Nice room and hotel overall apart from that though.
Stayed 6 nights in May 2024

2/10 Terrible

Breanna, Orlando

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to Colombia was one of the most exciting adventures me and my group were ready for we were a total of 10 people all staying at this hotel the experience was horrible the lady in front desk was so unprofessional and rude for no reason, the room will not have air or light if the room key was not put on even though the air never was could there were days they were no hot water to shower and the noise was extremely high you could not even rest but over all the bad things this hotel had I will say the receptionist was the worst we spend a lot money to stay here since we where a group of 10 each having there own room she was so rude and nasty even asking for toilet paper was an issue it was outrageous I will never recommend this place to stay cuz it’s not worth your money at all hope you guys can better customer service, water situation and AC that actually work’s but most important hire employees that are loving, respectful and willing to have positive attitude around the gust that pay for there stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jaimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with two friends and the location was great for us that wanted to party every night and do tour excursions during the day. Any inconvenience we had, the staff would work on it and solve the issue fast.
Stayed 5 nights in Apr 2024

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Está bien lugar
Stayed 4 nights in Apr 2024

10/10 Excellent

Karelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator & Charging for company /guest is robbery but it’s in the fine print .Other than that it was a ok hotel & the location is great .
Stayed 3 nights in Mar 2024

8/10 Good

Alpi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property, clean, the price, location but at night is horrible when it comes to noises outside that last until 4-5 am. Even if you are traveling alone, I suggest getting a double bed room and if you are single and plan on meeting someone here make the reservation for 2 people. If not, they will charge you approx $20 when bringing a guest.
Stayed 4 nights in Feb 2024

10/10 Excellent

Swan, Valrico

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very safe and walkable at night with restaurants that stay open for 24 hours.
Stayed 7 nights in Feb 2024

8/10 Good

Elsa Maria Ortiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Alaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rip off if you bring a guest..
Stayed 1 night in Dec 2023

6/10 Okay

Terichu

Liked: Staff & service
Disliked: Property conditions & facilities
dont like
Stayed 5 nights in Dec 2023

8/10 Good

Alejandra

Liked: Cleanliness, property conditions & facilities, room comfort
Clean place to sleep
I was chaged taxes on my stay due to my dual citizenship and stamp being ony on my colombian passport, later in the day had it returned by administration orders. Then was given a room and after using the jacuzzi, showered and took a nap they asked me to move 1 flight up same layout no jacuzzi which was fine. I only got to eat 1 breakfast due to it being so busy after 20 min waiting i left area seems a bit busy and may be not so safe but I didnt stay long. Noisy
Stayed 3 nights in Dec 2023

10/10 Excellent

Claudis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff
Stayed 6 nights in Dec 2023

6/10 Okay

Delma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, but the area is very loud. Music and people talking all night until 5 am. Also there are hookers walking around the building.
Stayed 3 nights in Nov 2023

4/10 Poor

Julián

Stayed 2 nights in Nov 2023

10/10 Excellent

zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people
Stayed 9 nights in Oct 2023