Monarca

3.0 star property

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January 2025

Photo gallery for Monarca

View from property
Front of property
Family Room | View from room
Interior
Family Room | Minibar, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Gym
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carrera 50A No. 83A-31, Medellin, Itagui, Antioquia, 055411
  • Chimeneas Park
    4 min walk
  • EAFIT University
    2 min drive
  • Santafé Mall
    4 min drive
  • Medellin (EOH-Enrique Olaya Herrera)
    12 min drive

Room options

Economy Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Twin Room

  • 16.0 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

  • 32 sq m
  • Sleeps 6
  • 3 Single Bunk Beds

Similar properties

About this property

Monarca

Hotel with free parking, a quick walk to Chimeneas Park
A restaurant, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a computer station.
Monarca offers 126 accommodations with minibars and a ceiling fan. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Monarca, you're just a quick walk from Chimeneas Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a terrace
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Chimeneas Park
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and laundry facilities are also featured at Monarca. Self parking is free.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 8:30 AM.
Monarca has a restaurant serving breakfast and lunch.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: COP 7,000 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Minibar

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 7000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Monarca Itagui
Monarca Hotel
Hotel Monarca
Monarca Itagui
Monarca Hotel Itagui

Monarca Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 6 out of 22 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

BOSCO

we only stay there for a few hours it look like a motel not an hotel service not good and people were in and out because they also service for 3 hours like a motel and rooms are for that like a motel we left right away
Stayed 1 night in Nov 2018

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is a maíz in close 2 blocks away to get metro the main and cheap transportation Close also to restaurants bakery pharmacy just 3 blocks around. The only concern probably if you decide walk around at the nights could be dangerous because close a bars and escorts 3 blocks away
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel ever
the worst hotel the worst staff dirty room the size of a closet no intenet no phone service no hot water in bathroom no no staff spoke english bed bugs ect
Stayed 9 nights in Mar 2018

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the buck
Great hotel !! Only thing is that they didn’t have my reservation on file 2 hours before me getting there, I had to call hotels.com to see what happened.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ehhh couldve been better
The room was way smaller than expected. The shower always flooded onto the tiny bathroom floor which left it soaked on a daily basis. In order to get new towels you had to call for them. Laundry service was an additional charge that they dont tell you upfront.
Stayed 4 nights in Sep 2017

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much hassle
The stay here was very disappointing. We arrived to find the hotel had no record of our booking. The receptionist just pointed at some chairs and turned to serve somebody else. Eventually a manager (I think) came.to help and found the booking. We were given the key to our room and sent on our way. After being in the room for 30 minutes we were called and told we had to change rooms. The receptionist had given us the wrong key. We moved to a much smaller room. Later in the evening we realised there was no top sheet or blanket on our bed so I had to request one. The next day our room was cleaned and towels were taken but only 1 returned. Our key card also stopped working. So day two I had to request a towel, toilet paper and the key to be reset. I mentioned this to the receptionist before we left for the day and on return it was still not there. The room wasn't cleaned for the remainder of the stay. The room has a ceiling fan which is very very noisy and the shower floods as the door doesn't properly close. Overall the stay was a whole lot of hassle without even having a particularly good location. There are other hotels on this road that are better. Try Hotel Central Plaza. Same place, similar price, much better service. The whole experience would have been made much better if the receptionist was actually polite.

4/10 Poor

TATIANA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not professional service
During the check in the receptionist didn't explained anything about the room. She was just asking about a iva payment that I perfectly new that I don't have to pay! Foreigner doesn't have to pay any kind of iva. I had to explained that to her and of course she knew! She didn't explained that I had to leave the room keys at the reception if I wanted the room clean. I had to ask her about everything like WiFi keys. Check out time. She was not professional at all.When the next day I was asking for clean toals they took around 30 min to bring it. Very slow service!
Stayed 3 nights in Dec 2019

6/10 Okay

Luis, Ciudad de México

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel Monarca es nivel dos estrellas en México, no tomo en cuenta el tamaño de la habitación pero si la comodidad de sus camas, que no cuenta con aire acondicionado en una ciudad cálida, y que está en una zona nada turística. Salir a caminar por la noche NO es opción en Itagüi y tampoco hay mucho para desayunar y explorar, por seguridad la gente te dice que no es recomendable. Para los turistas que llegamos por primera vez a Medellin, Colombia no es una opción estár a dos cuadras de una zona de prostitución. Se debe considerar todo esto para ofrecer mejores experiencias para quienes visitamos la ciudad por turismo.
Stayed 8 nights in Nov 2019

4/10 Poor

Ángela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Buen servicio con cucarachas incluidas
Las personas que trabajan allí son muy amables y tratan de hacer todo lo posible por ayudar, sin embargo, hay cucarachas de todos los tamaños y todos los días aunque hagan aseo, aparecen en los baños, en los cuartos, en las camas y se esconden en la ropa. Este alejamiento es un Motel 100%, se ven llegar a parejas y tríos en la noche y se oye la intimidad de quienes se hospedan. Estuve con mi hijo de 9 años y fue bastante incómodo el tema de los insectos y los ruidos y gritos. Los trabajadores son demasiado amables, las condiciones del sitio son malas en general.
Stayed 12 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel bastante normal, no es recomendable para familia y queda algo apartado de la ciudad
Stayed 3 nights in Mar 2019

6/10 Okay

Miguel

El hotel en general es bueno, la alimentación es buena, el servicio administrativo y de aseo es bueno, pero no se recomienda para hospedarse con niños, debido a que a dos cuadras se encuentra el sector de prostitución, entonces se ven ingresando parejas constantemente al hotel.
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel queda en una zona de tolerancia y aparte de todo es MOTEL.
Stayed 6 nights in Dec 2018

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible la experiencia.
No es un hotel es un motel para que parejas pasen el rato. Fuimos con un grupo de niños y se vio y escucho todo tipo de espectáculos propios de esos lugares. Esta en una zona de prostitución. Terrible. No lo recomiendo para familias.
Stayed 6 nights in Dec 2018

8/10 Good

Lizeth tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO MUY BIEN
Stayed 3 nights in Dec 2018

8/10 Good

Gio, California

Liked: Cleanliness, staff & service, room comfort
El hotel es agradable, el personal del hotel y el restaurante son muy atentos y serviciales. La habitación era muy pequeña y tuvimos que pedir un cambio por una habitación más grande (la cual no vi en las opciones de la página), esta ubicado en una buena zona para hacer compras. Muchas personas lo utilizan como hotel de paso lo cual fue incómodo para mi acompañante
Stayed 7 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
perturbaciones de la paz en la noche
en realidad fue mala experiencia, la primera noche los ruidos de las otras habitaciones no dejaron dormir, pero la segunda noche fue peor. a las 2 am, una mujer en aparente estado de intoxicación (drogas/licor/ambos) empezó a deambular por el corredor gritando a su pareja que no le pegara mas. en el hotel trataron de calmar a la pareja pero no llamaron a la policía aun habiendo la posibilidad que la pareja la hubiese golpeado. esta situación se prolongo hasta las 4 am, ya que la mujer siguió llorando y gritando y suplicando que no le hicieran daño. por fin sacaron a la mujer que decidio irse con ayuda del personal del hotel. esto ocurrio en la madrugada del 1 de nov del 2018.
Stayed 2 nights in Oct 2018

6/10 Okay

Rita, México

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación lejana
El hotel está muy cuidado y limpio. Recién remodelado. La habitación no tenía closet, algo incómodo. El restaurante con comida excelente.
Stayed 6 nights in Jul 2018

10/10 Excellent

KATHERYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2018

10/10 Excellent

PAULA ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Muy buen lugar, gente amable limpio y ordenado.
Stayed 1 night in Jan 2018

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Zona de prostitucion
En ningún momento aclaran que la zona es conocida por prostitucion. Las paredes no eran a prueba de sonido.