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Hotel San Fernando Plaza

4.0 star property

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Photo gallery for Hotel San Fernando Plaza

32-inch LED TV with satellite channels, TV
Grand Suite | Minibar, in-room safe, desk, laptop workspace
Grand Suite | Minibar, in-room safe, desk, laptop workspace
Reception
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available

Explore the area

Map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
  • Medellín Clinic - El Poblado
    ‪5 min walk‬
  • Golden Mile
    ‪8 min walk‬
  • Oviedo Shopping Center
    ‪8 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪10 min drive‬

Room options

View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite

Outdoor pool

Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Outdoor pool

Grand Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel San Fernando Plaza

Hotel connected to the convention centre in Medellín with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
The free breakfast at Hotel San Fernando Plaza gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Oviedo Shopping Center. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Oviedo Shopping Center and Poblado Park
  • Airport shuttle service available for a fee
Hotel San Fernando Plaza offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Hotel San Fernando Plaza. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Medellín hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Hotel San Fernando Plaza has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 3 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Spezia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Fernando Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: USD 3.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel San Fernando Plaza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1011 reviews
Rating 8 - Good. 173 out of 1011 reviews
Rating 6 - Okay. 54 out of 1011 reviews
Rating 4 - Poor. 28 out of 1011 reviews
Rating 2 - Terrible. 44 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good in a good location, very quiet place and I feel safety. The staff was very kind. The breakfast was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the spa and the restaurant were extremely friendly and very nice. It has Netflix to watch movies. Very nice view of the city. Did not have a mirror in the room and it has two different elevators to go to the garage.
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic but clean and comfortable, and late night room service was surprisingly tasty. That being said, they had 3 people at the front desk listing outloud every single thing we got from the mini bar at check out—just show me a print out or something! Unnecessary and embarrassing and shows a complete disregard for the customer’s comfort and experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Anandpal

Disliked: Staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4 star hotel with 1 star service
This is a solid, but often overpriced, four star hotel, that welcomes you with a lobby with its name and five stars. Perhaps the OTA and the hotel should come to an agreement on whether this is a 5 star stay. While the check in process was smooth, and the room had a nice view of the surrounding hills, my experience was soured by the service I received. I was instructed not to bring any guests to my room. While this may have been safety oriented, it felt intrusive. There appeared to be no working cable channels, we had to call down for a hair dryer, and the towels were a bit small for a room with two beds and at least two adults. I reserved a room with two beds, and went to breakfast the next morning with the person traveling with me. I was greeted and allowed to have breakfast. On check out, I was instructed to pay the cost of the breakfast for the second person staying in the room. This amount was nearly 33% of the total stay for the room. As a Spanish speaker, I tried to reason with the staff, that two people with two beds would be allowed two breakfasts, but they were very determined to pinch their Pennies and insisted that the OTA booking was for 2 beds, but only 1 person. Strange! I paid the bill in order to not make a scene. The hotel security staff hassled my Uber driver and made him pay a fine for waiting while I came downstairs and was ambushed with a bill at check out. I am a modest hotel guest, but this experience was well short of supposed 5 star service.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful Hotel, I recommend for everybody need for trips to Medellin.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Amenities
The pool is smaller than shown, however it’s just ok not as magnificent as the picture
Stayed 6 nights in Nov 2024

10/10 Excellent

Calin, Fredericton

Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Stayed 5 nights in Sep 2024

10/10 Excellent

María Carolina

Stayed 1 night in Oct 2024

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
This property are very comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

ANUJ

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Ibrahim

Business traveller
Stay Ruined
I have had one of the strangest experiences ever after my arrival to the hotel reception informed they are overbooked and they need to move me to some other hotel which absolutely 10 times lower grade as a chain and hotel style I usually choose my hotel due to the practical location and to meet up with my customers at the same but without perior notification or any message this happens it’s one of the weirdest and unpleasant experiences happened because first I couldn’t sleep they ruined my business day which is the only I have because I have to go to another city tonight and from my reservation history you should notice that
Stayed 1 night in Oct 2024

10/10 Excellent

Rochy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Location was great! You can pretty much walk to any place in El poblado!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mayling

Liked: Cleanliness, staff & service, property conditions & facilities
Muy vuena localizacion,y el personal de servicio muy atento
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 8 nights in Sep 2024

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waitress in the breakfast time, they were friendly, polite and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff service
Stayed 1 night in Oct 2024