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The Brown, Guatape, Autograph Collection

4.0 star property

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Photo gallery for The Brown, Guatape, Autograph Collection

Outdoor pool
View from room
Boating
Gym
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
El Peñol, Guatapé, Antioquia, 53847
  • Parque Comfama
    ‪4 min drive‬
  • Rock of Guatapé
    ‪7 min drive‬
  • Piedra del Marial
    ‪28 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪130 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

The Brown, Guatape, Autograph Collection

Lakefront hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Brown, Guatape, Autograph Collection. During your stay, you're just a quick walk from Peñol-Guatapé Reservoir. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • 7 minutes by foot from Peñol-Guatapé Reservoir and a 4-minute drive from Parque Comfama
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Brown, Guatape, Autograph Collection. Self parking is free.

This 4-star Guatapé hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Brown, Guatape, Autograph Collection has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Brown, Guatape, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

The Brown, Guatape, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 255 reviews
Rating 8 - Good. 21 out of 255 reviews
Rating 6 - Okay. 15 out of 255 reviews
Rating 4 - Poor. 7 out of 255 reviews
Rating 2 - Terrible. 12 out of 255 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reyli, Bayamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amazing views of the lake, the food, the pool and jacuzzi area, the way it integrates with the beautiful grounds. Didn’t like the dirt roads connecting to the lake marina and restaurant, too bumpy, should invest on some repaving.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Wow What a beautiful and accommodating establishment. The concierge and manager went above and beyond to make our stay was as pleasant as possible. Would highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
sdfgsergse
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and View
The room view was amazing and the staff was always very accomodating for all aspects the stay. Would stay again and recommend this hotel with 5 stars..
Stayed 1 night in Nov 2024

2/10 Terrible

jamell

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Received an email 3:31pm regarding bringing physical passport when the check in is 3pm the same day. They did not accept an digital passport and had to drive to medellin again and back.4-5 hours of loss and they didnt even acknowledged the fact that i got the email late and where not cooperative at all. Not solution minded.
Stayed 1 night in Nov 2024

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the peace and tranquility the place irradiates, great/ clean amenities, staff..
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a beautiful room and the view are out of this world
Stayed 2 nights in Nov 2024

10/10 Excellent

David, las vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina, BOCA RATON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The food was amazing at the restaurant next to the pool. The gym has an incredible view and enough equipment for everyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not let the photos and reviews foul you! on this terrible place they call "The Brown" Hotel in beautiful Guatape... Upon arrival, I waited over an hour just to check in because the receptionist was more interested in their social media than assisting guests. Once I was assisted, a supervisor who was rude and frustrated due to an issue with little explanation. Some employees tried assisting us but the supervisor was not having it. He carelessly told us to go away. The hotel claims to be close to the famous Piedra del Peñol, but don't let that fool you. Unless you enjoy off-road adventures or have a four-wheel drive, good luck! There is no direct road here! be aware... The place smelled like a mixture of mold and despair. Pool looked and it was cold to the touch. The "WiFi" was so slow, it seemed designed to test one's patience. Id bring a star link device if I was you. Guatape itself is charming, "The Brown" ruins its charm. I asked staff to reimburse me, they refused and said ask Expedia "we have nothing to do with it."
Stayed 1 night in Oct 2024

10/10 Excellent

Diamaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, 10/10
Stayed 2 nights in Oct 2024

2/10 Terrible

AVIATEK

10/10 Excellent

Ana

Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel in Guatape
Amazing hotel. Friendly service. Highly recommend!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mariah

Stayed 1 night in Sep 2024