NH Collection Medellín Royal

5.0 star property
VIP Access

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Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Exterior
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪3 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Lleras Park
    ‪3 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite Room

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 33.1 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Suite (Extra Bed 2 Adults + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Family Room (2 Adults + 2 Children)

  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Family Room

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

NH Collection Medellín Royal

Luxury hotel connected to a shopping centre in Medellín with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Our customers tell us they can't get enough of NH Collection Medellín Royal's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments or massages at Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Santafé Mall and 3 minutes on foot from Oviedo Shopping Center
  • Airport pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 97 square feet (9 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Cygnus – This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Medellín Royal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 6 nights in Nov 2024

10/10 Excellent

Danny, Vega Baja

Stayed 3 nights in Nov 2024

10/10 Excellent

Monty Ray

Stayed 8 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness
Nice property y quiet area
Stayed 4 nights in Aug 2024

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Medellin
Clinical, but a good location and nice big pool. Lacked soul.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Scottsdale

Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room quiet and comfortable, the restaurant and bar really good, easy transportation and near to Shopping Mall and many restaurants
Stayed 7 nights in Nov 2024

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock chain not working .Door doesnt really fit fra.e.Beds uncomfortable.Evrrything run down Breakfast way over priced.Oyhers have for free Had to walk up hill to hotel.Carpets dingy I styed here before but never again.
Stayed 1 night in Nov 2024

10/10 Excellent

Ibrahim, Bayport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, in a great location.
Stayed 6 nights in Nov 2024

4/10 Poor

john

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on room had no saftey lock maid didnt replaced towels Place looks old and worn out.Brestfast ridiculous price .Never again will I stay here
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Stayed 2 nights in Nov 2024

10/10 Excellent

lee, london

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Isamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia, Panama

Stayed 1 night in Oct 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Miangela

Liked: Cleanliness, staff & service, property conditions & facilities
Service excellent
Stayed 4 nights in Nov 2024

6/10 Okay

Hector

Not as good as it used to be
Stayed 2 nights in Nov 2024

8/10 Good

a s g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

jose

Stayed 6 nights in Oct 2024

10/10 Excellent

Ellen

Liked: Property conditions & facilities
Excellent breakfast. Very helpful staff. Great pool. Spa services on site.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean and very nice will recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pro environment
Stayed 7 nights in Oct 2024