Ashland Hills Hotel & Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ashland Hills Hotel & Suites

Lobby sitting area
Tennis court
Exterior
Suite, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Hot tub
  • 24/7 front desk

Explore the area

Map
2525 Ashland St, Ashland, OR, 97520
  • Southern Oregon University
    3 min drive
  • ScienceWorks Hands-On Museum
    4 min drive
  • North Mountain Park
    6 min drive
  • Ashland, OR (AHM-Sumner Parker Field)
    2 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Ashland Hills Hotel & Suites

Ski hotel with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to Ashland Hills Hotel & Suites for a meal at the restaurant, a drink at the bar/lounge or a dip in an outdoor pool. Housekeeping is available on request.
Ashland Hills Hotel & Suites offers 173 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

2 outdoor tennis courts and complimentary bicycles are featured at the hotel. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the free breakfast at Ashland Hills Hotel & Suites. During your stay, you'll be within walking distance of Southern Oregon University. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Southern Oregon University and a few minutes from Weisinger Family Winery
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers outdoor tennis courts and a fitness centre. Free self parking is available.

This 3-star Ashland hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Ashland Hills Hotel & Suites has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Luna Cafe and Mercantile

Things to do

  • 2 outdoor tennis courts
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Playground
  • Ski passes
  • Ski storage
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (10,904 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ashland Hills
Ashland Hills Hotel
The Village Hotel Ashland Hills
The Village Suites At Ashland Hills Hotel Ashland
Windmill Inn Of Ashland
Ashland Hills & Suites Ashland
Ashland Hills Hotel & Suites Hotel
Ashland Hills Hotel & Suites Ashland
Ashland Hills Hotel & Suites Hotel Ashland

Ashland Hills Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 978 out of 1510 reviews" "
Rating 8 - Good. 346 out of 1510 reviews" "
Rating 6 - Okay. 115 out of 1510 reviews" "
Rating 4 - Poor. 48 out of 1510 reviews" "
Rating 2 - Terrible. 23 out of 1510 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ying

Stayed 1 night in Aug 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah, Milwaukie

Stayed 1 night in Aug 2024

8/10 Good

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gjergj

Stayed 1 night in Aug 2024

4/10 Poor

Bernice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The person that checked me in, charged me for the room in additional to the incidentals and resort fee. This is no resort. Then, when I asked the person to make the correction, I was told that it could not be done. I was also told that I should have looked at the total before hitting ok. When I asked if it was possible to get a receipt, she said that comes form Expedia. I then explained, that there should be a receipt of your hotel charges my card. They continued to tell me, that wasn't necessary and not needed to get one. When I checked out in the morning, the staff again was arguing with me about getting a receipt. I told them I charged my food to my room therefore I want a receipt, she spent a good 5 min debating me on giving me one. Terrible staff... very unprofessional and no customer service at the front desk.
Stayed 1 night in Sep 2024

8/10 Good

Malia

Stayed 3 nights in Sep 2024

10/10 Excellent

Rui

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for a quick stopover. The hotel was well maintained, great lobby, room, and food options. The only negative was a chemical smell in the room and hallway.
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are hidden fees! More than twice what the original price. The person who checked us in was terse boardering on rude. There was a creepy guy who followed us to our room (not the hotel's fault, I know) Hotel texted shortly after check in asking for a review and when i responded a bot answered. The privacy lock (a chain) was missing and the broken parts were screwed to the frame. The toilet barely flushed. No shampoo, conditioner and lotion. Just a bar of soap, some cotton balls, qtips and a make up remover wipe. The fridge froze our dinks. The free breakfast was disgusting, frozen or powered eggs, sweetened waffels, horrid lighting coffee flavored water. AND the coffee maker in the room didn't work. I texted the front desk, as previously prompted when reviewed and i just got the same canned answer that someone would get back to us between 7am-9pm and it was already 8:30am. I want my money back. Be warned.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
Room was big and clean. Pillows were a bit lumpy/uncomfortable and bed was just ok. Hotel feels a bit rundown. Free breakfast was bad, even by free breakfast low standards.
Stayed 1 night in Sep 2024

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OSF Visit
A comfortable place to stay while visiting Ashland for the Shakespeare Festival
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly and easy to get around.
Stayed 2 nights in Jul 2024

8/10 Good

Yasuko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was very friendly and nice hotel, but I had to pay additional taxes when I checked in. Which I was not expected.
Stayed 1 night in Sep 2024

4/10 Poor

Caroline

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
As soon as you walk in to lobby, which is bright and filled with unique artwork, you smell a stale, old smell like an old library. Grounds were nice, room was ok. Bathroom and doors need updating. The biggest issue we had was that our keys kept on getting demagnetized and we had to get new ones every day. We got locked out in the pool area because the door was also having issues with its sensor. I had to call the front desk to let us in after waiting on hold for 10 minutes. No turn down or room refresh offered if you stay less than 4 nights ( we stayed 3). And when I asked for some extra toilet paper at the front desk the guy was rude. Didn’t get his name because no one wore name tags. Also, they charged my card and my friend’s card since she put hers down for incidentals. After going to the front desk to make sure that all room charges should go on my card and again when we checked out, the incompetent staff still managed to charge the 3 nights stay on both our cards. Will never stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Lori

Stayed 3 nights in Aug 2024

10/10 Excellent

kaitlyn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Roy

Travelled with family
Disliked: Staff & service
Confusing to get around in. We had 3 people in our room. Room was supplied for 2. Staff was not responsuve since there was only one person at the desk at 6am and no one was available. Person at the desk was not friendly.
Stayed 1 night in Sep 2024