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Pullman Zamzam Madina

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Deluxe Room, 2 Single Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace
View from property
Premium bedding, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Baqi Cemetery
    ‪7 min walk‬
  • Quba Mosque
    ‪4 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Single Beds

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About this property

Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and 24-hour front desk
4 restaurants, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Pullman Zamzam Madina. During your stay, you're just a quick walk from Prophet's Mosque. Enjoy features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at The Horizon, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Prophet's Mosque and The Green Dome
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
Al Mandara – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Al-Sukkaria – This café specialises in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 86 for adults and from SAR 43 for children
  • Self-parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 728 out of 1179 reviews
Rating 8 - Good. 211 out of 1179 reviews
Rating 6 - Okay. 110 out of 1179 reviews
Rating 4 - Poor. 49 out of 1179 reviews
Rating 2 - Terrible. 81 out of 1179 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ismail

Stayed 4 nights in Nov 2024

10/10 Excellent

Rifath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their stuff and service was so excellent! Best hotel ever. This is my 2nd time staying, definitely will use them again!!! Keep up the good work Pullman Zamzam Madina hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Yousef

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great price, clean, perfect location.
Stayed 2 nights in Nov 2024

8/10 Good

Tazeen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the Haram. However, its a bit of a walk from the women's gate. They should really work on their breakfast buffet, though. For a five star hotel the Breakfast buffet was a let down.
Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Imrul, Stephenson V

Stayed 1 night in Nov 2024

10/10 Excellent

Tehmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I have problem with that they don’t have door to close when you take shower , they should have curtain or fully slide Glassdoor so the water won’t come out of the shower place. Other than that, the staff were very friendly and hospitable. Breakfast was good and have variety of options of chose from. Would recommend it to my family and friends.!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing city, wonderful service
Stayed 2 nights in Nov 2024

10/10 Excellent

Asmaa

Travelled with family
Liked: Cleanliness, amenities
Very close to the masjid. One thing you should know is that the women prayer doors/entrances are far from this hotel. Usually women prayer doors are starting from door 12, 13, 14, 15 and the door close to this hotel is # 5 and all these doors are for men. It is close to the Rawda and Ziara of the grave though!
Stayed 3 nights in Nov 2024

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Talat

Close to Haram and all shopping facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sameer

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed and excellent customer service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Nov 2024

10/10 Excellent

Shamima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at excellent hotel!
Hotel was great, right next to Prophets mosque, very clean and staff all very very friendly. We would recommend staying here and would love to stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

May

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Every time I asked for any information about hotel services or the town, I got either no answer or the wrong information. The promised shuttle service is not running regularly and you’re sent to a basement garage with no specific location to find said shuttle. You can not make neither local nor international calls from your room. There is ONE phone at the reception that you have to use. Dinning is either one open buffet restaurant ( 1200 Saudi riyals or $400 per meal) or room service. I can not believe that this is an Accor hotel. Never in my life had I such terrible experience with information and service. To be fair, the quality of the room and cleanliness was excellent. So was the housekeeping staff. I would never go back.
Stayed 2 nights in Nov 2024

6/10 Okay

Irfan

Travelled with family
Disliked: Amenities
ever, if you have women with you it's useless since they have to walk a lot to the women gate.
Stayed 3 nights in Nov 2024

6/10 Okay

Abdirahim

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Haroon

Stayed 3 nights in Oct 2024

8/10 Good

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We stayed for 5 nights. Stay was comfortable. Great location and staff were really friendly. We had a quad room that was a really good size for 4 adults. Lifts never took longer than a few seconds so never had to wait long. Only downside was we kept having to ask for toilet roll (every day of the 5 day stay) and this got annoying other than that room was cleaned daily. Breakfast was ok.
Stayed 5 nights in Nov 2024

10/10 Excellent

Idris, Littleport, ELY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location & Customer Service. Very friendly & Professional. Access to Prophet Muhammad (SAW), Mosque is Superb!
Stayed 1 night in Nov 2024

8/10 Good

Mohamed

Clean
Stayed 1 night in Nov 2024

10/10 Excellent

MOHAMED

Stayed 3 nights in Oct 2024

8/10 Good

NASR

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024