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Alto Hotel on Bourke

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alto Hotel on Bourke

Front of property
Reception
One Bedroom Apartment | Private kitchenette | Fridge, coffee/tea maker, electric kettle
One Bedroom Apartment - Spa | Living room | 40-inch LED TV with cable channels, TV, iPod dock
One Bedroom Apartment - Spa | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
636 Bourke Street, Melbourne, VIC, 3000
  • Collins Street
    5 min walk
  • Flinders Lane
    6 min walk
  • SEA LIFE Melbourne
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for One Bedroom Apartment - Spa

One Bedroom Apartment - Spa | Living area | 40-inch LED TV with cable channels, TV, iPod dock

One Bedroom Apartment - Spa

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillow-top beds, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Living room | 40-inch LED TV with cable channels, TV, iPod dock

Standard Apartment

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Queen Studio

Queen Studio | Pillow-top beds, in-room safe, desk, laptop workspace

Queen Studio

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King or Twin Studio

King or Twin Studio | Pillow-top beds, in-room safe, desk, laptop workspace

King or Twin Studio

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Petite Queen Room

Petite Queen Room | Pillow-top beds, in-room safe, desk, laptop workspace

Petite Queen Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Balcony

Deluxe Two Bedroom Apartment

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 40-inch LED TV with cable channels, TV, iPod dock

Superior Apartment

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom SPA Apartment

Living area | 40-inch LED TV with cable channels, TV, iPod dock

One Bedroom SPA Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio King Plus Apartment

Pillow-top beds, in-room safe, desk, laptop workspace

Studio King Plus Apartment

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Two Bedroom Sleepover-Shared Entry

Pillow-top beds, in-room safe, desk, laptop workspace

Two Bedroom Sleepover-Shared Entry

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Studio King or Twin Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Two Bedroom Apartment

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Two Bedroom Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Two Bedroom Delux Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Petite Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Two-Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

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Front of property

Atlantis Hotel, Melbourne

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The price is €75
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About this property

Alto Hotel on Bourke

Beaux Arts hotel in Melbourne
This smoke-free hotel features self parking, coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a computer station are on-site. Housekeeping is available on request.
Alto Hotel on Bourke offers 50 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Alto Hotel on Bourke. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of SEA LIFE Melbourne and Marvel Stadium
As a guest of Alto Hotel on Bourke, you'll find a library, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Alto Hotel on Bourke also features coffee/tea in common area, concierge services, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; AUD 20 to 20 for adults and AUD 20 to 20 for children
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities or services will be unavailable from September 6 2024 to November 17 2024 (dates subject to change):
  • Breakfast
  • Laundry facilities
The property will be renovating from 6 September 2024 to 25 November 2024 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 85.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults and AUD 20 to 20 for children
  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests will receive lockbox information.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Alto Hotel on Bourke Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1015 reviews" "
Rating 8 - Good. 323 out of 1015 reviews" "
Rating 6 - Okay. 55 out of 1015 reviews" "
Rating 4 - Poor. 17 out of 1015 reviews" "
Rating 2 - Terrible. 14 out of 1015 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sheridan Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable, the building was beautiful. The breakfast was terrible, and there weren't enough staff to ensure everyone had cutlery etc. We had to open cupboards and search for salt and pepper and coffee cups, the coffee was bitter and there wasn't enough food.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Dated and musty rooms ok
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location and cuppa on arrival
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay after going to the footy at Marvel, very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and team. I enjoyed my stay, the hospitality was kind and thoughtful. The room was comfortable and clean, bed very comfortable. Hotel room had a microwave and toaster. Windows were double glazed which made the room peaceful. On ground floor there was a cosy, warm lounge area with library of books plus coffee/tea/hot choc making facilities which were provided with compliments. One of the best hotels I have stayed at. I plan on staying again.
Stayed 2 nights in Jul 2024

6/10 Okay

Cate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Rosemary

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
A quiet hôtel close to the Southern Cross Station and the airport busses. Free tram to the city on front of hotel - approximately one kilometre to CBD. Breakfast option is pretty limited but not expensive. Quiet and convenient are the key words.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointed that staff didn’t tell us about he lifts where out off action, walking up and down stairs to the top level was hard with little kids
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very short walk from Sthn Cross Station. Good value for money in Melbourne's cbd. We'll definitely stay again!
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful Deceiver
Beautiful exterior. Beautiful building. Was hard to understand the reception staff when we wanted anything. Language barriers. Disappointing breakfast. Paid for breakfast but a family before us ate everything (breakfast started at 7.30am and we arrived at 8am) and then basically nothing was left for the rest of the guests ! Only one person on. Don't waste your money. We used the sofa bed but the extra bedding was pitiful even though we paid for an extra person. We had to ask for extra towel. You have to be good at Tetras to fit in their tiny parking.
Stayed 1 night in Jul 2024

6/10 Okay

Adrian

Travelled with family
Liked: Staff & service, amenities
Good location for Melb CBD.
Stayed 1 night in Jul 2024

8/10 Good

Hwee Fang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within the free tram zone. Complete kitchen facilities is very useful for families to prepare meals as food in Melbourne is costly. It would be good if room services can be more frequent. During our 9 days of stay there, there were only 2 occasions of room service and it was not very thorough. Tissue amd other stuff were not replenished even though they had run out.
Stayed 9 nights in Jun 2024

8/10 Good

Brad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location to station
Stayed 3 nights in Jun 2024

10/10 Excellent

Chun Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Robert

Stayed 1 night in Jun 2024

6/10 Okay

Mark

Travelled with partner
Room was okay but smelled heavily of bleach. Check in staff member was grumpy and rude. Great location but let down by the above.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with my family. Central, clean and lovely staff.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Cosy bolt hole in great location
Great location for Bourke Street and an event at Marvel Stadium. Small rooms but all that is needed for a bolt hole. No views from the room (at all - just a v small window that looks at a brick wall), but if you’re just looking for a great location at a great price and a cosy feel it’s perfect. Kitchenette as well if you want a sink, microwave etc
Stayed 3 nights in May 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quirky decor and atmosphere
Stayed 1 night in Jun 2024

4/10 Poor

Simon

Travelled with family
Disliked: Staff & service
Stayed to attend the footy- great location within walking distance of Marvel stadium. Terrible customer service check in. Bathroom sink didn’t drain, shower screen was broken and didn’t close. Website link in email didn’t work. Room decor tired.
Stayed 1 night in May 2024

2/10 Terrible

Cameron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is has been 2 days since my stay at Alto and i am still unable to get in contact with the hotel. Im still waiting for my $100 security deposit to come back, could be bank being slow. The entrance had a discussing chemical smell that permeated the stairwell. There was mould on the carpet neer the bed. The spar bath pump did not work. The staff did not where not easy to understand mumbling and quiet. The service desk was not manned during usual business hours leaving me waiting for a door bell to be answered.
Stayed 2 nights in May 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service
On-site car park was ridiculous. 6 car spaces so tight even in a small car. And we had to drive around the block in peak hr traffic to get into it. Stressed out before we even got into the room
Stayed 1 night in May 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for using skybus from the airport & access to Marvel Stadium
Stayed 2 nights in May 2024

10/10 Excellent

Jianguo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
friendly and helpful staff the price is a bit higher than I expected
Stayed 1 night in May 2024