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Collins House Apartments by CLLIX

4.0 star property

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Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Gym
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
464 Collins Street, Melbourne, VIC, 3000
  • Melbourne Convention and Exhibition Centre
    ‪11 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Central
    ‪13 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

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3 Bedroom 2 Bathroom Apartment

  • 97 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom 2 Bathroom Apartment

2 Bedroom 2 Bathroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 2 Bathroom Apartment

  • 67 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom 3 Bathroom City View Apartment

3 Bedroom 3 Bathroom City View Apartment | Living area | 50-inch flat-screen TV with digital channels, TV

3 Bedroom 3 Bathroom City View Apartment

  • 119 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2 Bedroom 1 Bathroom Apartment

2 Bedroom 1 Bathroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 1 Bathroom Apartment

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom City View Apartment

2 Bedroom 2 Bathroom City View Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 2 Bathroom City View Apartment

  • 64 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

1 Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment City View

1 Bedroom Apartment City View | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

1 Bedroom Apartment City View

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Split Level Apartment

2 Bedroom 2 Bathroom Split Level Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

2 Bedroom 2 Bathroom Split Level Apartment

  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 3 Bedroom 3 Bathroom City View Sub Penthouse Apartment

3 Bedroom 3 Bathroom City View Sub Penthouse Apartment | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

3 Bedroom 3 Bathroom City View Sub Penthouse Apartment

  • 212 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Three Bathroom City View Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Three Bedroom Three Bathroom City View Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment With Two Bathrooms

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Apartment With Two Bathrooms

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Two Bedroom Two Bathroom Split Level

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Split Level

  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Two Bathroom Apartment With City View

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Apartment With City View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Two Bathroom Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Three Bedroom Two Bathroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom City View Apartment

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

One Bedroom City View Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment With One Bathroom

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Two Bedroom Apartment With One Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Three Bedroom Three Bathroom City View Sub Penthouse

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Three Bedroom Three Bathroom City View Sub Penthouse

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About this property

Collins House Apartments by CLLIX

Aparthotel with a fitness centre, a quick walk to SEA LIFE Melbourne
This smoke-free aparthotel features a fitness centre and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Collins House Apartments by CLLIX offers 50 accommodations with washers/dryers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Collins House Apartments by CLLIX. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas and a gym. Built in 2019, this upmarket aparthotel has 50 apartments over 56 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free WiFi
  • Services include luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre
Collins House Apartments by CLLIX offers its guests a fitness centre. Public spaces have free WiFi.

This 4-star Melbourne aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with digital channels

Laundry

  • Laundromat nearby
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 50 units
  • 56 floors
  • Built in 2019
  • Double-glazed windows
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 2:00 AM) and Saturday - Sunday (8:00 AM - 2:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 2:00 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arise Collins House
Collins House Apartments
Collins House Apartments by CLLIX Melbourne
Collins House Apartments by CLLIX Aparthotel
Collins House Apartments by CLLIX Aparthotel Melbourne

Collins House Apartments by CLLIX Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 264 reviews
Rating 8 - Good. 44 out of 264 reviews
Rating 6 - Okay. 11 out of 264 reviews
Rating 4 - Poor. 5 out of 264 reviews
Rating 2 - Terrible. 3 out of 264 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SUKSAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my second visit and I like it because it is safe, quiet and close to the tram. The staff are also friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location in Collins St
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
By far this is my favourite place to stay in Melbourne. It’s convenient, clean and offers a home away from home feel. The staff are lovely. We will definitely return.
Stayed 4 nights in Nov 2024

6/10 Okay

Ming

Travelled with family and small children
Liked: Cleanliness
The neighbour was really noisy from 10pm to 5 am during the night time, a bunch of young guys were playing online games, they consistently shouted to each other. It seriously impacted my family’s sleeping time when we stayed at Collins House Apartment.
Stayed 3 nights in Dec 2024

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free upgrade. Great location. Clean and friendly. Would stay again
Stayed 3 nights in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Etienne

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in a central location - very clean, well appointed and wonderful views of Melbourne.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
A very good stay
The apartment itself is very comfy and the location is perfect. Just 15mins walk to south cross station and in the CBD region. The reception is also very nice and helpful. The room has most of the things needed for a stay. Just some minor improvement in my opinion - The checkin instruction asked me to call a number but no one answered. Luckily the apartment is quite popular so I can enter the building by following other guests. Better to be able to call the reception via the intercon directly - Several things in the room are missing, e.g. kitchen scissors and hair dryer. Would be good if having a more thorough room check - The TV is not connected to antenna, and it cannot connect to the Internet as well since it cannot show the login screen. So it is just useless
Stayed 2 nights in Dec 2024

2/10 Terrible

Judith

Liked: Cleanliness
Disliked: Room comfort
Avoid at all costs
I woke up the first morning to no water and no air conditioning. None. The elevators were also not functioning correctly so it took quite some time to get downstairs to find out what was happening. They had no idea when they would have water again and gave me a few water bottles to “bathe” in. By noon, there was still no water or air con. Based on Hotels.com’s assurances after conversation with the hotel, I checked out and had to pay for another hotel. At checkout, the site manager agreed to a refund but said it had to be approved by another office. Now they are refusing to provide the refund. There was no water! Incidentally, other residents of the building indicated that problems occurred all the time.
Stayed 2 nights in Nov 2024

6/10 Okay

Jinni

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lights in the bathroom was broken and the aircon had water leaking out of it and then it stopped working.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, room comfort
I’d recommend the Collins House Apartments as a 10/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely place to stay for a week. Would recommend to friends and family.
Stayed 7 nights in Nov 2024

10/10 Excellent

Rina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ravindran

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is strategically located in the heart of Melbourne City within walking distance to nearby malls, free city tram and eateries. Our unit is located at 51st floor giving us a spectacular view of the city, nicely maintained and quiet. Would definitely book this property during our next visit.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ange

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, only downside was stairs in apartment so not for those with kids or older people.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Nice clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely team . Property had a perfect location with a tram stop outside. Easy to shopping areas.
Stayed 5 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities
Great location, clean and well equipped!
Stayed 5 nights in Oct 2024

10/10 Excellent

Mr and Mrs

Travelled with partner
Liked: Cleanliness, amenities
Hats off to the staff at this property. From the get go everyone I came into contact with was courteous and actively helpful. I did not meet any housekeeping staff, but I highly commend them - the room was spotless, a rarity these days!
Stayed 1 night in Oct 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, great place to stay, very-comfortable apartment, everything you need if you wish to cook. Extremely polite staff.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet, great condition, lovely helpful staff.
Stayed 5 nights in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, amenities
I had to arrive after reception closed due to a delayed flight, but the staff at reception did an excellent job of letting me know how to handle a late check in. I did have quite a bit of trouble sleeping (I am a light sleeper). I stayed in a two bedroom apartment on the 21st floor on a corner of the building, one bedroom faced the street and noise from cars and trams was fairly loud. The second bedroom was facing away from the street and much quieter, but unfortunately the room was quite warm and the air conditioning made quite a loud rattle whenever it was on, too much to sleep with. I did report this to reception on the morning before my last night there, but it wasn't fixed before I checked out the next day. Access to the building is a bit convoluted, but fine once you're checked in and get used to it. Overall the apartment itself was very clean, spacious and in quite good condition, though the beds were quite worn out. If it wasn't for the noisy air conditioning it would've been quite a good stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

BRETT

Liked: Cleanliness, property conditions & facilities
Great location. Very quiet up on 14th floor. Large rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
City centre style
Great location and facilities for either work or family.
Stayed 6 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, room comfort
Fantastic place to stay! Extremely clean,comfortable and in a great location. Really appreciated the free upgrade! The only minor issue was limited internet availability, but in the scheme of things it wasn't a major downside.
Stayed 2 nights in Sep 2024