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Best Western Plus Travel Inn Hotel

4.0 star property
VIP Access

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Photo gallery for Best Western Plus Travel Inn Hotel

BBQ/picnic Area
Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace
Reception
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
Cnr Grattan and Drummond Streets, Carlton, VIC, 3053
  • University of Melbourne
    ‪5 min walk‬
  • Princess Theatre
    ‪16 min walk‬
  • Queen Victoria Market
    ‪18 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

  • 20.72 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 21.09 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Deluxe Room, 2 Single Beds, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking (Walk-in Shower)

  • 21.09 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

Executive Room, 1 Queen Bed, Non Smoking (Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 26.42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

  • 26.42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

  • 21.09 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

  • 26.42 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 2
  • 1 King Bed

Spa Suite

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Queen and Single Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Queen and Single Room

  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 3 Single Beds

1 Queen Bed, Non-Smoking, Executive Room, Larger Room, SPA Bath, Work Desk, Wi-Fi

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Travel Inn Hotel

Hotel with a 24-hour business centre, steps from Lygon Street
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Best Western Plus Travel Inn Hotel offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 80-cm LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Travel Inn Hotel. During your stay, you're just a quick walk from University of Melbourne. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lygon Street and 5 minutes on foot from University of Melbourne
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 797 square feet (74 square metres) and includes a conference centre. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Travel Inn Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Best Western Plus Travel Inn Hotel has a restaurant serving breakfast and dinner.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; AUD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (797 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 10 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Airport shuttle fee: AUD 65 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: AUD 30.00 per night (in/out privileges)
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Travel Inn Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Travel Carlton
Best Western Plus Travel Inn Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Plus Travel Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel Carlton

Best Western Plus Travel Inn Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1032 reviews
Rating 8 - Good. 447 out of 1032 reviews
Rating 6 - Okay. 117 out of 1032 reviews
Rating 4 - Poor. 32 out of 1032 reviews
Rating 2 - Terrible. 13 out of 1032 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Chrictchurch

Stayed 5 nights in Dec 2024

8/10 Good

Meg

Stayed 5 nights in Dec 2024

6/10 Okay

Steve

Travelled with family
Disliked: Amenities, property conditions & facilities
Was disappointed bar hardly open restaurant same not what on website bit misleading
Stayed 7 nights in Dec 2024

10/10 Excellent

kaokao

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 2 nights in Dec 2024

8/10 Good

Eoghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay, got an early check in which was perfect. Room was basic but nice. Handy location too.
Stayed 2 nights in Dec 2024

8/10 Good

Evonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Stayed 1 night in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
All gy
Stayed 2 nights in Dec 2024

6/10 Okay

Geoff

Liked: Cleanliness, staff & service
very friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just out of the city, clean, fairly basic rooms but looks to be recently refurbished. Our room looked directly onto the pool which was nice. Good stay for the money.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter near hospitals
Comfortable for overnighter. Location great for hospitals in area, can leave car there on check out day while you attend, STVH only a 10 minute walk. Staff friendly and clean.
Stayed 1 night in Sep 2024

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Whilst our room was somewhat aged, it was clean and had everything we needed for an overnight stay.
Stayed 1 night in Nov 2024

6/10 Okay

Daina

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Seems a very popular place to stay for families with young children- our room was ground floor nicely renovated but very small. We heard what sounded like baby elephants above us as soon as it was daybreak. Also the pool is in the middle with rooms built very closely around and it was used all day and night. Person on reception with large glasses failed to smile and seemed quite uncomfortable doing his job. Had to wait in line to check in as only one person on reception.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking fees are so expensive
Stayed 2 nights in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Lygon street, Exhibition gardens and easy access to the City. Clean and reasonably priced for the City.
Stayed 1 night in Nov 2024

6/10 Okay

Sophie

Travelled with group
Liked: Cleanliness
One particular receptionist was just terribly rude. A younger man with glasses has little to no social skills and shouldn’t work with people if he’s going to give them attitude for simply checking in or out. We couldn’t connect the tvs to internet to use any of its services and the radio stations didn’t work so if you want to listen to music, bring a speaker. The rooms were nice and tidy and the beds were good but the staff member needs to take the stick out of his ass.
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. It was nice and quiet. Staff were nice and friendly. It has all the basics that we needed.
Stayed 2 nights in Nov 2024

8/10 Good

Fady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all friendly and helpful from the front desk to the cleaners
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Nov 2024

8/10 Good

Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
———
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Majority of staff made you feel welcome
Stayed 2 nights in Nov 2024