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Caroline Serviced Apartments Richmond

3.5 star property

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Photo gallery for Caroline Serviced Apartments Richmond

Terrace/patio
Standard Studio | Pillow-top beds, soundproofing, iron/ironing board, free WiFi
Reception
Two Bedroom Terrace | Terrace/patio
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Washer
  • Outdoor space
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
251 Swan St, Richmond, VIC, 3121
  • Chapel Street
    ‪16 min walk‬
  • Melbourne Park
    ‪17 min walk‬
  • Royal Botanic Gardens
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Studio Terrace

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Studio Terrace

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom with Balcony

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

One Bedroom with Balcony

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Two Bedroom Winter Garden | Terrace/patio

Two Bedroom Winter Garden

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony View

Two Bedroom Balcony View | Living area | 50-inch Smart TV with cable channels, TV

Two Bedroom Balcony View

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Winter Garden

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

One Bedroom Winter Garden

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

50-inch Smart TV with cable channels, TV

Two Bedroom Superior Winter Garden

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Standard Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Terrace

Two Bedroom Terrace | Living area | 50-inch Smart TV with cable channels, TV

Two Bedroom Terrace

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio with Terrace View

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Studio with Terrace View

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Winter Garden

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Studio Winter Garden

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Three Bedroom Premium Apartment

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Three Bedroom Premium Apartment

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

Similar properties

Front of property

Richmond Central Apartments

  • Parking available
4.0 out of 5, Very good, (21)
The price is €78
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Richmond Central Apartments

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Along with self parking, this aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and a pillowtop bed. Limited housekeeping is available.
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Caroline Serviced Apartments Richmond's great location gets high marks from our customers. During your stay, you're just a quick walk from Bridge Road. Free WiFi in public areas, concierge services and laundry facilities are available. This comfortable aparthotel has 33 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Chapel Street and a few minutes from Melbourne Cricket Ground
Caroline Serviced Apartments Richmond offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Caroline Serviced Apartments Richmond also features laundry facilities, express check-in, and express check-out. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Languages

English

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:30 PM
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Caroline Serviced Apartments Richmond Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 119 reviews
Rating 8 - Good. 9 out of 119 reviews
Rating 6 - Okay. 5 out of 119 reviews
Rating 4 - Poor. 0 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

10/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Fantastic
Stayed 2 nights in Oct 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay, Anika went over and above to get us checked in after a very long day on the road. Walking distance to MCG, which is where we needed to be for the marathon. Fantastic, highly recommended. I would definitely stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities
Great place. Sparkle ng new and clean and excellent customer service ! Maria. I will be back !!!
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is modern and new. We were given an upgrade with a patio. Staff were very nice. Garage parking was reserved with name ($15/day).
Stayed 2 nights in Oct 2024

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked winter garden room. Nothing like advertised pictures just had 1 chair and table and uncovered also no fan in bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All the staff were so friendly and helpful. Property close to all amenities and spotless. Would definitely stay again.
Stayed 4 nights in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Stayed 13 nights in Aug 2024

6/10 Okay

Leah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Modern, quiet, nice enclosed balcony space.
Stayed 2 nights in Jul 2024

10/10 Excellent

Belle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Annef

Liked: Cleanliness, room comfort
Loved it
Room was small but just what we needed. Very clean, super comfy bed and great location. Team stop very close to go to MCG and city. Walking distance to great restaurants
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, prime location. Only that I didn't receive an email or sms prior to check-in, so we were forced to ring the emergency contact person who guided us through check in. Turns out Wotif (Expedia) had neglected to send through the after hours check in procedure email as required.
Stayed 1 night in Jul 2024

10/10 Excellent

Nyree

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Caroline Apartments was fabulous. We were so surprised when we checked in and the apartments way surpassed our expectations. They were modern, clean, spacious, well set out, warm, cosy and comfortable! We were able to easily walk to the MCG, Rod Laver Arena, AAMI area and the array of restaurants and cafes close by was amazing. The staff at the Caroline Apartments are friendly and welcoming and were able to accommodate all our needs whilst being super pleasant. We will definitely be staying here next time we visit Melbourne. 11/10!
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and got upgraded. Parking for a fee was great. Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Jayde

Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Yoshiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment good location reasonable price
Stayed 3 nights in May 2024

10/10 Excellent

Carolynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for our requirements, with so many dining options within walking distance. Very quiet & super clean functional accommodation. King bed extremely comfortable. Would definitely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Helen, North Rocks

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here when I am working. It's just far enough out of the City to be a bit quieter and less hectic, but still easy to get there if you need to. Food options around Richmond are superb. Trams run right out front. Great all round.
Stayed 2 nights in May 2024