Causeway Inn On The Mall

3.5 star property

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Photo gallery for Causeway Inn On The Mall

Property entrance
Exterior
Standard Double Room	 | In-room safe, desk, blackout curtains, soundproofing
Lobby lounge
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
327 Bourke Street Mall, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪3 min walk‬
  • Queen Victoria Market
    ‪13 min walk‬
  • Crown Casino
    ‪20 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

Standard Queen Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room - City View

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Causeway Inn On The Mall

Hotel with a 24-hour front desk, steps from Bourke Street Mall
A restaurant, WiFi in public areas and a business centre are available at this smoke-free hotel. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available on request.
Causeway Inn On The Mall offers 82 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Causeway Inn On The Mall, you're just a quick walk from Collins Street. Enjoy features like a restaurant, a business centre and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Bourke Street Mall and 11 minutes on foot from Ian Potter Centre: NGV Australia
There's a restaurant on site. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Causeway Inn On The Mall. For a fee, parking is available.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
Causeway Inn On The Mall has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A restaurant

Family friendly

  • Babysitting
  • Cot (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For any questions, please contact the property using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately AUD 10 for adults and from AUD 10 for children
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Causeway Inn Mall
Causeway Inn Mall Melbourne
Causeway Mall Melbourne
Causeway Hotel On The Mall
Causeway Inn On The Mall Hotel Melbourne
Causeway Mall
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Melbourne
Causeway Inn On The Mall Hotel Melbourne

Causeway Inn On The Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 1001 reviews
Rating 8 - Good. 489 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Debrah, Crestwood

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location centrally located in Melbourne
Stayed 2 nights in Mar 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
The location is great and convenient. Tram stops are only 3 min away and short walk to Bourke street mall and plenty of choices for food.
Stayed 4 nights in May 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thete wasn't a balcony or window you could open. Thete were an offices opposite our room so the curtains had to be drawn all the time. The bathtub was difficult to get in or out of as it was too deep. But the location was excellent.
Stayed 3 nights in Apr 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fine.
Only stayed overnight. It was fine.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Tiffany

Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a great part of the CBD.
Stayed 1 night in Apr 2020

8/10 Good

ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
the hotel and room was fine no issue, I’d still come back but the entry to the hotel smells awfully bad of urine they need to use a power washer with disinfectant to rid of the smell it’s that bad.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Gaetano

Liked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator was out of service on last 2 stays
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I waa booked in to Causeway on the mall, but was moved to your other hotel i think it was 353 It was very nice with complimentary breakfast.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a lovely stay at the causeway inn. In a perfect location with a great view. The room was very comfortable and had great facilities. Although the shower was a little hard to use it was still good enough for us. Breakfast is very expensive in the hotel so be aware of this. Overall a great stay
Stayed 2 nights in Mar 2020

10/10 Excellent

Noah

Stayed 4 nights in Mar 2020

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Price :-)
Great location, room cozy and basic but very clean. Window opened which was lovely for some fresh air. Shower temperature was touchy, sometimes instant hot other times took 5 mins to warm up but a good size shower. Bed comfortable too would stay again :-)
Stayed 2 nights in Feb 2020

8/10 Good

allan mah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude receptionist smelly bathroom and old life
Rude receptionist, smelly bathroom and old lift
Stayed 1 night in Feb 2020

8/10 Good

Lucy, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tower within view from your window to ensure your were up to start the day on time. Walkability to most tourist attractions too. Clean rooms friendly staff helpful & the ability to hold luggage for a few hours after checkout time.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly. The fact you have to change lift via a seating area meant that you were talking happily with strangers... very friendly place.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020