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Clarion Suites Gateway

4.5 star property
VIP Access

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Three Bedroom River View Suite | Premium bedding, in-room safe, desk, laptop workspace
Penthouse Flinders Reach Suite | Private kitchen | Fridge, microwave, coffee/tea maker, freezer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
1 William Street, Melbourne, VIC, 3000
  • Melbourne Convention and Exhibition Centre
    ‪9 min walk‬
  • Crown Casino
    ‪9 min walk‬
  • Melbourne Central
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One Bedroom Queen Suite

One Bedroom Queen Suite | Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Queen Suite

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

Premium bedding, in-room safe, desk, laptop workspace

Studio Room - River View

  • River view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse Flinders Reach Suite

Penthouse Flinders Reach Suite | Premium bedding, in-room safe, desk, laptop workspace

Penthouse Flinders Reach Suite

  • River view
  • 315 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, laptop workspace

Studio Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse Crown Suite

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Penthouse Crown Suite

  • River view
  • 200 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

View from room

Two Bedroom Suite - River View

  • River view
  • 90 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

  • 90 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Suite - River View

Fridge, microwave, coffee/tea maker, freezer

One Bedroom Suite - River View

  • River view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About this property

Clarion Suites Gateway

Riverwalk hotel with 24-hour business centre and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Clarion Suites Gateway's great location. During your stay, you're just a quick walk from Collins Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from SEA LIFE Melbourne and 9 minutes on foot from Melbourne Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
William's Bar & Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36.00 for adults and from AUD 15.00 for children
  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 9:00 PM

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Pavel, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff seem to be a bit less friendly. Probably tired. Bathroom might need a bit more shampoo bath gel than one small travel size bottle. Other than that - the hotel is a good option to stay in Melbourne.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aymen

Stayed 2 nights in Jan 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful, we had a very minor issue when we arrived, it was addressed within the hour. Prime location, room had plenty of space and everything we needed. A great stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Shiv, fremont

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is perfect. Walking distance to tram station, shopping, restaurants. Rooms were super clean, spacious & had the attention to details.
Stayed 2 nights in Jan 2025

6/10 Okay

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little dated but perfectly suitable for all our needs. The service we received here was better than what you would get at a top quality hotel. Staff were so helpful - the cleaners even washed our breakfast dishes.
Stayed 4 nights in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was as expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Keshar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Beau

Stayed 2 nights in Dec 2024

8/10 Good

Emily

Stayed 5 nights in Dec 2024

6/10 Okay

Sally

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Elisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with a four year old for a little get away . First thing we loved was the view from our room. I didn’t realise it has a balcony so that was such a nice surprise. The staff were so friendly and welcoming and I loved this . We loved the pool but I wish it was kept a bit warmer. We were the only ones brave enough most of the time to go in. But for kids it’s a bit cold. Loved the facility’s in room I brought our own food etc and walking distance to the aquarium. Cannot stress how much the view was amazing for my little one , from helicopters and boats to crown flames was really awesome . Only two things I would do different on our next stay - organise cheaper parking next door which is half the price , bring ear buds for the trains and teams in the morning. Would stay again it was really great
Stayed 2 nights in Dec 2024

10/10 Excellent

Kendal, Kanata

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is a little older it is still in great shape and comfortable. Most of the rooms have great views over the river. The restaurant / bar is large and the menu covers most appetites. There are free trams just outside for getting around the downtown area. There is plenty to see within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed while on a layover on a family holiday and this location was great, the room was nice and clean and the staff was very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great hotel. great staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Artika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Absolutely loved the view from the 11th floor. We could see the whole city and Christmas lights across the crown casino.
Stayed 1 night in Dec 2024

8/10 Good

Yessania

Stayed 4 nights in Dec 2024

10/10 Excellent

Hayden

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and stay.
We had a wonderful stay with no issues to report at all. Could not fault the service, location, room view and amenities and my 7yo loved the pool too. Very happy!
Stayed 1 night in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and fantastic river views!
Stayed 1 night in Dec 2024