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Comfort Hotel East Melbourne

3.5 star property

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Photo gallery for Comfort Hotel East Melbourne

Superior Room | Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Exterior
Front of property
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Kitchen
  • Parking included

Explore the area

Map
90 Albert St., East Melbourne, VIC, 3002
  • Melbourne Cricket Ground
    ‪15 min walk‬
  • Rod Laver Arena
    ‪3 min drive‬
  • Crown Casino
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Deluxe Double Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Room

Premier Room | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Premier Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Hotel East Melbourne

Hotel with free parking, near Epworth Richmond
This hotel features a coffee shop/cafe, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are on-site. Housekeeping is available on request.
Comfort Hotel East Melbourne offers 51 air-conditioned accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star hotel has kitchenettes with fridges and microwaves.

This Melbourne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided on request.

During your stay at Comfort Hotel East Melbourne, you're just a quick walk from Fitzroy Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include laundry facilities, a lift and a vending machine
  • Within a 15-minute walk of Epworth Richmond and Melbourne Cricket Ground
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. Comfort Hotel East Melbourne also features a vending machine, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 40
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: AUD 35 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 0.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: AUD 40 (subject to availability)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for 100 AUD for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eastern Townhouse Serviced
Comfort East Melbourne
Townhouse Serviced
Townhouse Serviced Apartments
Adara East Melbourne Apartment
Comfort Melbourne Melbourne
Comfort Hotel East Melbourne Hotel
Comfort Hotel East Melbourne East Melbourne
Comfort Hotel East Melbourne Hotel East Melbourne

Comfort Hotel East Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 1006 reviews
Rating 8 - Good. 434 out of 1006 reviews
Rating 6 - Okay. 147 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Virginia

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book somewhere else

Pictures dont reflect the actual rooms, very tired and rundown, bathroom very poor and dirty. No guest information booklet or brochure
Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Stayed 1 night in Jan 2025

2/10 Terrible

Benjamin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write poor reviews. I either love a hotel or if it’s not quite up to par I just don’t stay there again. But Comfort Inn was so terrible I have to share my negative experience. I was booked for 7 nights for a work gig nearby. Firstly, the manager and staff were rude and unhelpful and even dismissive. The customer service was woeful. They acted like they were doing me a favour letting me stay in their run down filth hole. Every cheap piece of furniture in the room was either damaged, dirty, or broken. The outside window to the driveway was bent out of shape and couldn’t be closed. That made the room not secure. The tiles in the bathroom were broken, stained, or grotty. You had to sit sidesaddle on the loo to do a bowel movement. Light switches didn’t work or were broken. The king size bed was two beds clipped together (like some other hotels do) but one side was inches lower and sagging. The state of the communal areas was so disgusting. I sat on a stair a few times to wait for an uber, and there was a dried blood stain on the wall the whole week, with a small pile of cigarette butts on the floor beside. Reception refused to assist when another guest was blaring music. They just waved me away and wouldn’t answer the phone. The walls are paper thin and doors slamming and people having loud sex above us. I had booked the room based on photos on Expedia to work at the desk in the room during my stay. But the desk was a bench and completely wrong height for chair.
Stayed 7 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic. Two stars at most. Shower leaked, very dusty, tired interior, musty smell.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to commute to the Australian open.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrew

Stayed 1 night in Jan 2025

6/10 Okay

Alina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom in poor condition, shower leak at the wall, no light at bedside.
Stayed 3 nights in Jan 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness
Decent size room for a couple. Excellent positioning for hospitals.
Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Liked: Staff & service
The parking terrible,you should advertise small car parking only.Si people know there medium size cars don’t fit.
Stayed 2 nights in Jan 2025

2/10 Terrible

Penny

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor comfort and service.

Its under new management. The Wi-Fi did not work. They agreed that it does not work near the end of the hotel. They glibly asked us to use the Wi-Fi. We cancelled our stay after the first night. They have still not refunded the money back to use. The Cafe in the photo opens late and has exceedingly poor service. There is just one person and it took her 30 mins to heat up a croissant.
Stayed 4 nights in Dec 2024

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room was clean and comfortable staff were welcoming good distance to walk to city
Stayed 1 night in Dec 2024

10/10 Excellent

kieron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cricket at the M C G . Bit of a stroll to the city but a scenic one though a park
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy. Come and go as you wish. No one around. The room was spacious and it had everything you need. The location is spot on. No problem whatsoever.
Stayed 2 nights in Dec 2024

6/10 Okay

Kellie

Disliked: Amenities
The young man who checked me in was delightful.
Stayed 1 night in Dec 2024

4/10 Poor

Wenn

Stayed 1 night in Nov 2024

2/10 Terrible

Inderjeet Kaur

Disliked: Cleanliness, staff & service, property conditions & facilities
Very smelly.
Stayed 1 night in Nov 2024

2/10 Terrible

Peter

Disliked: Staff & service

No room yet took my money

Arrived at reception, female tells me not received any booking and has no room. I attempt to show her my emails and receipts for payment. She wouldn't look at me. Evenrually she said you need to phone Agoda sometime they no good. We had driven 2 and half hrs . I ask her for help, she wouldnt look at me, then kept ignoring me.
Stayed 1 night in Nov 2024

4/10 Poor

Gary

Travelled with family
Disliked: Amenities, property conditions & facilities
Toilet ran all night. One bed side table no bed lights no cutlery couldn’t stir the tea
Stayed 1 night in Nov 2024

2/10 Terrible

Nick

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed and linen were acceptable however nothing else was. The tap fell off the wall, stains, cobwebs and dirt were on all fittings and fixtures. And hammering & sounds as if the ceiling was about to come down on us from 7.30am. Avoid!
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to see once the renovations have been finished. The staff were really nice and suggested a great place to go for dinner. However the headboards had stains everywhere. Paint peeling off the walls and chips on the floor tiles in bathrooms. Marks on the desk and all the switches. Definitely needs a good vacuum but that is probably cause of all the renovations with the dust. The towels and sheets were clean and soft.
Stayed 1 night in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024