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Grand Hotel Melbourne

4.5 star property

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Photo gallery for Grand Hotel Melbourne

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Front of property
Standard Studio Apartment | Premium bedding, pillow-top beds, minibar, in-room safe
Indian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Collins Street
    ‪2 min walk‬
  • SEA LIFE Melbourne
    ‪5 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Standard Two Bedroom Apartment

  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Standard One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Executive One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Executive Two Bedroom Apartment

  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Crowne Plaza Melbourne by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1016)
The price is €173
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Crowne Plaza Melbourne by IHG

About this property

Grand Hotel Melbourne

Victorian Melbourne hotel in Docklands with a fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Indian cuisine while dining at Gaylord Indian Restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from SEA LIFE Melbourne and 5 minutes on foot from Melbourne Convention and Exhibition Centre
Grand Hotel Melbourne offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a library, and a terrace are also featured at the historic Grand Hotel Melbourne. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

Gaylord Indian Restaurant – This restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

TTM

Stayed 1 night in Oct 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Lovely room, with mezzanine bedroom. We had an issue when the door from the pool stuck & we couldn't get anyone to respond for a while. Put us off going out there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great for city access. Perfect for parking. Great rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing place. Comfortable, clean, close to all the facilities we needed. Staff very helpful and friendly. Would stay there again when we go back to Melbourne again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old hotel is awesome, I had a great room situated on the corner of the building. The staff were very friendly and helpful and made me feel welcome as soon as I walked in. The hand written note and chocolates on the table when I entered the room was a lovely surprise. I would definitely stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Jeanine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Surely This was not the property I had stayed at before! Thin sheets .. dirty vents. Curtains off their tracks.. and who the heck charges for a Nespresso coffee pod. No breakfasts… and the main foyer was like walking into a cheap self serve backpackers! Look I can’t fault the 2 team members who I saw .. they were polite. I went to the spa and was greeted by the thickest greasiest flick of what I assumed was skin .. ewwww… outta there! The entry to the hotel which the lovely garden pots.. full of cigarette butts. I was very disappointed. Will not return. Did not see one room service or maintenance service person.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such a reasonable price, this hotel was located perfectly within walking distance to marvel stadium for a concert we were attending. It’s also very central and within walking distance to a lot of places we wanted to explore. Transportation was readily accessible, as well as lots of dining options located just up the road, open all hours. Staff were fantastic, extremely friendly and helpful, particularly Denis. We will definitely be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Annarita

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Stayed 2 nights in Sep 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment spacious, well appointed and the welcome card and chocolates were a lovely touch. However, we wouldn’t stay again. The place is so spooky. See pics
Stayed 3 nights in Sep 2024

8/10 Good

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service
The room hacy no stairs and close to lift.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Stayed 3 nights in Sep 2024

10/10 Excellent

nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area safe and walkable if not you can catch a free tram.
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was A , we have never felt so comfortable and welcome!
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage property and as the name says very grand. Staff were very welcoming and personable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop over
I was welcomed beautifully. Very clean and spacious hotel. Very handy to Southern Cross Station
Stayed 1 night in Aug 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and could not do enough to make my stay pleasant. The bed was super comfortable and overall the room was excellent. I particularly enjoyed the chocolates they left in my room upon arrival. The only down side was the the noise form the trams, however this subsided during the night so it was not really noticed.
Stayed 1 night in Aug 2024