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Hawthorn Gardens Serviced Apartments

3.5 star property

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Photo gallery for Hawthorn Gardens Serviced Apartments

Garden
Desk, iron/ironing board, cots/infant beds, rollaway beds
Desk, iron/ironing board, cots/infant beds, rollaway beds
Two Bedroom Apartment | Balcony view
Two Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
  • Outdoor space
  • Parking included

Explore the area

Map
750 Toorak Road, Hawthorn East, VIC, 3123
  • Toorak Road
    ‪6 min walk‬
  • Swinburne University of Technology
    ‪3 min drive‬
  • Chapel Street
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, rollaway beds

Three Bedroom Apartment

  • 65 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds OR 2 Double Beds and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | View from room

One Bedroom Apartment

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, rollaway beds

Two Bedroom Apartment

  • 45 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 1 Double Bed and 2 Single Beds

Similar properties

Exterior

Beaumont Kew

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1479)
The price is €74
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Beaumont Kew

About this property

Hawthorn Gardens Serviced Apartments

Melbourne aparthotel units in Hawthorn East with kitchens and balconies
Along with laundry facilities, this aparthotel has a garden and free self-parking. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Limited housekeeping is available.
Hawthorn Gardens Serviced Apartments offers 28 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Hawthorn Gardens Serviced Apartments. During your stay, you're just a quick walk from Toorak Road. Features include free WiFi in public areas and free self-parking, plus laundry facilities. This comfortable aparthotel has 28 apartments over 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • 7 minutes by car from Rod Laver Arena and 7 minutes from Melbourne Cricket Ground
As a guest of Hawthorn Gardens Serviced Apartments, you'll find a garden and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • Cot: AUD 15 per night

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 28 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8 PM) and Saturday - Saturday (8 AM - 6 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8:15 AM-2:15 PM on Sunday.

Renovations and closures

This property is closed from 1 March 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7 AM - 8 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gardens Serviced
Hawthorn Gardens Serviced Apartments Apartment
Hawthorn Gardens Serviced
Hawthorn Gardens Serviced Apartments
Hawthorn Serviced Apartments
Serviced Apartments Hawthorn
Hawthorn Garns Serviced s
Hawthorn Gardens Serviced Apartments Aparthotel
Hawthorn Gardens Serviced Apartments Hawthorn East
Hawthorn Gardens Serviced Apartments Aparthotel Hawthorn East

Hawthorn Gardens Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 229 out of 850 reviews
Rating 8 - Good. 343 out of 850 reviews
Rating 6 - Okay. 158 out of 850 reviews
Rating 4 - Poor. 69 out of 850 reviews
Rating 2 - Terrible. 51 out of 850 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Felicity

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

Disliked: Cleanliness, room comfort
Room needs alot of attention asap, from black mold in the bathrooms, heaps of dust in the vents and 3 lights with no lights and just holes and overall needs a lot of work, pictures aren’t accurate. Asked for a full refund but was only given 2 days. Had to check out and find another hotel.
Black mold
Black mold
Dust from the fan
Air conditioner very dirty
Stayed 4 nights in Nov 2024

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos don’t match reality. Seemed to be plenty of car parking
Stayed 1 night in Nov 2024

2/10 Terrible

Michael, Dundas Valley

Liked: Cleanliness
Disliked: Property conditions & facilities
Disgusting and dirty! Old needs an update! Bathroom dirty, unable to open windows! Aircon was filthy! No iron or ironing board! Dirty saucepans in drawers. Wifi didn’t work tv didn’t work!
Stayed 1 night in Nov 2024

8/10 Good

Kyra

Travelled with family
Liked: Property conditions & facilities
Comfortable nights stay for our family.
Stayed 1 night in Oct 2024

6/10 Okay

Rosemary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
We have never stayed in a place so dirty. When we first walked in the smell was overwhelming. The carpet outside the bedroom door was saturated. We told reception and they didn’t care. There were cobwebs everywhere. A small snail stuck on the wall of the bedroom. The split system was unusable as it was so dirty.
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica Lesley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and dusty unit needs an overhaul. Bed was falling apart, super hard mattress. Pillows are terrible, lounges felt like they fall apart at any not.
Stayed 4 nights in Oct 2024

6/10 Okay

Peter

Travelled with partner
Disliked: Property conditions & facilities
The online photos misrepresent the age and condition of the property, which is quite old and poorly maintained. The amenities and cleanliness are average, and the rate charged is to far too expensive for this standard of accommodation
Stayed 7 nights in Oct 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities
Unit was very spacious. Had everything you need. Could stay for a week or two very comfortable. Staff was great
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Business traveller
Disliked: Cleanliness, property conditions & facilities
If I could give this place zero stars, I would. This is hands down the worst hotel I’ve ever stayed in. The shower didn’t work, and the entire room was covered in mold. The smell was unbearable, like someone had been living there for weeks without any cleaning. I had to go out and buy room spray just to mask the stench enough to get through the night. Cobwebs in the corners, grime on every surface—this place was filthy beyond belief. I wouldn’t even let my dog stay here. For what they charge, this is highway robbery. This place is subpar, disgusting, and completely misrepresented online. I later found a review mentioning the same issues, and that a staff member admitted the government had been paying them to house the homeless, which explained the awful stench. Apparently, they ‘can’t afford’ proper cleaning, but they still charge absurd rates like it’s a 4-star hotel! The photos online are seriously outdated and should be removed immediately—they don’t reflect the reality of this dump. I’ve stayed in hotels in third-world countries that were cleaner and better maintained than this. Save yourself the nightmare and look elsewhere.
Stayed 1 night in Oct 2024

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Travelled with partner
Location was good. Room was very tired and dated. Was acceptable given the cheap pricing.
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
The apartment was large, but definitely needed some work. Windows frames and blinds were black with mould, walls dirty, cobwebs, fridge noisy, oven temp and settings worn off. Oddly, there were more irons than water glasses. Beds and kitchen were clean.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Stayed 1 night in Oct 2024

6/10 Okay

melissa

Disliked: Cleanliness, property conditions & facilities
Was nice enough, but room felt unclean and the door to the balcony had no lock at all… property quite unkept. Wouldn’t go back in a hurry..
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
My stay
Excellent
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, room comfort
Photos on website were not accurate Property was filthy and smelt terrible . Looked like it had never been cleaned . I checked in went into the room and checked out straight away I travel almost weekly and book via hotels.com and upon advising them I was told a refund was not an option . I have never experienced anything like this before
Stayed 4 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, room comfort
dissapointed.
unfortunately the cleanliness was way below standard there was mould on the blinds, the dryer didn't work properly, there was a burnt out lamp in the main bedroom, black mould in the bathroom lounges were extremely uncomfortable felt like you sat on an angle and on the floor, not the right amount of crockery and all the pans to cook with had black burnt stuff in them. so we could not utelise the cooking in the room. when i spoke to reception all i got was yep ok ill pass on to housekeeping.
Stayed 3 nights in Sep 2024

2/10 Terrible

louise

Disliked: Cleanliness, amenities, property conditions & facilities
I can’t think of anyone I would recommend it to.
Stayed 2 nights in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, room comfort
Terrible. Photo's do not represent reality. There is tired, then there is Hawthorn East Serviced apartments. Weeds in garden, stains on carpet, holes in doors, graffiti on outdoor table. Just no.
Stayed 1 night in Sep 2024

10/10 Excellent

Ami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation
Stayed 2 nights in Sep 2024

2/10 Terrible

Vikram

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Helen

Liked: Property conditions & facilities
This property was comfy bed was a bit hard,
Stayed 1 night in Sep 2024

6/10 Okay

Sydney

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024