Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Exterior
Exterior
View from room
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Southbank Promenade
    ‪4 min walk‬
  • Melbourne Arts Centre
    ‪5 min walk‬
  • Collins Street
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Melbourne Southbank by IHG

Hotel with free breakfast, steps from Melbourne Arts Centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Melbourne Southbank by IHG. During your stay, you're just a quick walk from Southbank Promenade. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Melbourne Arts Centre and 10 minutes on foot from Collins Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 908 reviews
Rating 8 - Good. 270 out of 908 reviews
Rating 6 - Okay. 61 out of 908 reviews
Rating 4 - Poor. 23 out of 908 reviews
Rating 2 - Terrible. 23 out of 908 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Garrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay in a great location.
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice and very clean hotel and first-class breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Satish

Business traveller
Liked: Amenities
Great location and great ambience. Would be good if you can provide the guests with Tolieteries and Slipons.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities
Upon checking out, I was told invoice was emailed to me. TWO weeks later, not received it, and when i call the hotel reception, they don't have any records of my night / stay, but my company credit card has been debited
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Holiday Inn was very enjoyable. The only thing we noticed was that you could still hear the traffic noise from our room on the 14th floor. We will definitely stay there again but will ask for a room a bit higher up. Highly recommend this place 👍
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didnt like was how the Bathroom was made. I really feel like the shower could have been made better, than a door that lets water out onto the floor every time you get out of the shower. Also the fan didnt seem to work at all. Other than that was good stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Being close to transport and crown and southbank
Stayed 1 night in Nov 2024

8/10 Good

Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property in great location to walk to concerts nearby at rod laver, arts centre or Sidney myer music bowl
Stayed 1 night in Nov 2024

10/10 Excellent

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Easy with parking on site. Great breakfast and such a good location. Walking distance to so many great spots. Well definitely be back.
Stayed 1 night in Nov 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all main attractions in Melbourne
Stayed 1 night in Nov 2024

8/10 Good

VALENTINA

Business traveller
Liked: Cleanliness, property conditions & facilities
Good position, but about the service room I’d like to tell that the rooms are not cleaned every day of the stay and the last day it was not even cleaned. Then little care in checking the change of glasses and cups.
Stayed 5 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, clean and comfortable rooms, close to everything and public transport
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New computer system meant checkin was way too long. Staff not trained effectively before implementation. WiFi no access for duration of stay. Room was clean and quiet with great view. Breakfast varied and of good standard
Stayed 1 night in Nov 2024

4/10 Poor

Farooq

Stayed 2 nights in Nov 2024

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 3 nights in Nov 2024

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, near the pier for those taking the cruise.
Stayed 1 night in Oct 2024

2/10 Terrible

Jodie

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The service is horrendous. Turned up and they didn't have my booking. Once that was sorted I waited over an hour for some arancini balls. This isn't my first stay here and something similar happened previously. When I asked for a copy of my invoice the person behind the counter said that I didn't get one because I didn't ask. I directed him to the sign on the desk that says an invoice would be emailed as part of the check out process. I will not stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Suzanne

Travelled with partner
Adequate breakfast and room.
Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very smart room design in details that make maximum use and convenience out of the modest size of the room. Overall, a very comfortable and pleasant stay.
Stayed 2 nights in Nov 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. Centrally located to where we were going, making it easy to walk everywhere. Price is great with an excellent breakfast included. Only down side: Internet is very slow and bathroom doors close with a bang.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities
For that price all over very good
Stayed 2 nights in Nov 2024

8/10 Good

Tidarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the property is clean, quiet with spacious room. Delicious breakfast is a plus. Reception is on level 7. Unless you enjoy walking, the property is quite far from central station.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay - one small block from waterfront. Comfortable, decent brekkie, parking onsite etc
Stayed 3 nights in Oct 2024