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Hotel Sorrento

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sorrento

Classic Balcony | Minibar, in-room safe, iron/ironing board, free WiFi
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Front of property
Classic Room | Living area | 42-inch Smart TV with digital channels
Classic Bay View | Living area | 42-inch Smart TV with digital channels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
5-15 Hotham Road, Sorrento, VIC, 3943
  • Searoad Ferry Terminal
    3 min walk
  • Sorrento Front Beach
    4 min walk
  • Sorrento and Flinders Fine Art Galleries
    5 min walk
  • Melbourne, VIC (AVV-Avalon)
    114 min drive

Room options

View all photos for Sunset Terrace

Sunset Terrace | Terrace/patio

Sunset Terrace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Balcony

Classic Balcony | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Balcony

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for On the Hill Studio

Minibar, in-room safe, iron/ironing board, free WiFi

On the Hill Studio

  • 49 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Bay View

Classic Bay View | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Bay View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sunset Suite

Sunset Suite | Living area | 42-inch Smart TV with digital channels

Sunset Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sunset Balcony

Sunset Balcony | Minibar, in-room safe, iron/ironing board, free WiFi

Sunset Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Terrace

Poolside Terrace | Minibar, in-room safe, iron/ironing board, free WiFi

Poolside Terrace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Poolside Room

Poolside Room | Minibar, in-room safe, iron/ironing board, free WiFi

Poolside Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite

Classic Suite | Bathroom | Shower, hair dryer, dressing gowns, towels

Classic Suite

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Sorrento

Beach hotel with a business centre and a poolside bar
Catch some rays at the nearby beach or spend the day relaxing at Hotel Sorrento's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Sorrento offers 50 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marlo Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
During your stay at Hotel Sorrento, you're just a quick walk from Searoad Ferry Terminal. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, facials or Ayurvedic treatments at Marlo Spa
  • Amenities include a business centre, conference space and a terrace
  • Steps from Searoad Ferry Terminal and 4 minutes on foot from Sorrento Front Beach
Hotel Sorrento offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and a garden are also featured at Hotel Sorrento. Self parking is free. A complete renovation of Hotel Sorrento was completed in December 2023.

This 4-star Melbourne hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
Dining Room – This restaurant serves lunch and dinner. Reservations are required.
Shi Hui Shi – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Front Bar – Overlooking the ocean, this pub serves lunch and dinner. Happy hour is offered. Open daily.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Dining Room
  • Front Bar
  • Shi Hui Shi

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On the bay
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 1 floor
  • 3 buildings
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 8 PM on Saturdays and 9 AM to 5 PM on Sundays.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 7 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booking the Heritage Suites can expect some noise from the hotel bar on Friday and Saturday nights.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sorrento
Il Nido Sorrento
Sorrento Il Nido Hotel
Hotel Sorrento Hotel
Hotel Sorrento Sorrento
Hotel Sorrento Hotel Sorrento

Hotel Sorrento Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 362 out of 643 reviews" "
Rating 8 - Good. 214 out of 643 reviews" "
Rating 6 - Okay. 43 out of 643 reviews" "
Rating 4 - Poor. 18 out of 643 reviews" "
Rating 2 - Terrible. 6 out of 643 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything.
Hotel Sorrento was a wonderful place to stay, the room was lovely. The Hotel is close to Main Street and has water views. We had dinner at the Restaurant which was superb.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Amazing at the hotel, staff so friendly, rooms clean and modern, brekkie was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Kijika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Restaurant was really good and the room was excellent!
Stayed 1 night in Jul 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Third time returning to Sorrento Hotel. Friendly staff. Very clean. New pool and upgrade to hotel looks amazing. I would Highly recommend Sorrento Hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

All good Bit expensive though
Stayed 2 nights in Jun 2024

8/10 Good

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the room was well appointed and quiet. Perfect for an overnight stay. Food in the front bar was overpriced for the quality, only thing that let the visit down. The staff and service across the hotel was excellent and included breakfast was nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed, clean well appointed room. great service.excellent food.
Stayed 1 night in Jun 2024

10/10 Excellent

Jing Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicely renovated. Really loved our classic room in the main building.
Stayed 1 night in Jun 2024

6/10 Okay

Bradley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
modern studio room
modern studio room in good location
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well presented staff are friendly ...............
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

4/10 Poor

Dion, Melbourne

Travelled with partner
Disliked: Staff & service
Property failed to honour booking made and confirmed with WOTIF. Property also failed to return 2 phone calls made on morning of check in, asking to confirm booking. All efforts were made by me to ensure a great weekend away for my WIFEs birthday. Property and booking service failed me completely and have offered nothing to rectify the situation. Bad service and bad form. Means no money will be spent with either WOTIF or Hotel Sorrento in the future. I will also use my customer right to denounce both businesses in all future conversations
Stayed 2 nights in Jun 2020

8/10 Good

Fabian

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed that the roof top bar which was recommended to us to visit wasn’t open, as this was a staff member who suggested it was very surprised that they didn’t know what was happening. The staff in the bar area that was open (only one out of 3 bars) were very rude. Other staff at the restaurant and reception were all very pleasant. The room was lovely, don’t think I will be rushing back any time soon.....
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff when checking into the hotel were amazing however some of the staff that were waiting on tables were quite rude. Beautiful hotel though and spotlessly clean and comfortable.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room size and bed comfort were great as was the view from the entire room. Surpassed expectations for the price.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room number 3 has the most amazing large veranda sweeping views of the water. Sit on the banana lounges and soak it all in. Check in staff was a gorgeous lady. Wonderful customer service skills
Stayed 1 night in Dec 2019