Mercure Melbourne Doncaster

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne Doncaster

Breakfast, lunch, dinner served; Mexican cuisine
Indoor pool, pool loungers
Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, desk
Exterior
Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
6 TOWER STREET, Doncaster, VIC, 3108
  • Doncaster Shopping Centre
    1 min walk
  • Box Hill Hospital
    5 min drive
  • Box Hill Central
    5 min drive
  • Melbourne, VIC (MEL-Tullamarine)
    40 min drive

Room options

Deluxe Double Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed

  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mercure Melbourne Doncaster

Suburban Melbourne hotel in Doncaster with a 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Melbourne Doncaster. During your stay, you're just a quick walk from Doncaster Shopping Centre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Chido Chido
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute drive from Box Hill Institute and a few minutes from Box Hill Hospital
Mercure Melbourne Doncaster offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. The business-friendly Mercure Melbourne Doncaster also features a rooftop terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Chido Chido – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Covered self-parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 132 reviews" "
Rating 8 - Good. 37 out of 132 reviews" "
Rating 6 - Okay. 8 out of 132 reviews" "
Rating 4 - Poor. 4 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kate

Stayed 1 night in Jul 2024

8/10 Good

Jing

Stayed 11 nights in Jul 2024

2/10 Terrible

Bryan

Disliked: Staff & service
The manager was extremely rude
Stayed 1 night in Jul 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and excellent facilities
Stayed 4 nights in May 2024

10/10 Excellent

Rochel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was a god experience with friendly staff and great service. The rooms were clean although it can be better with an additional bench in the room or bathroom to place bags. It’s close to a shopping centre with a range of options for eatery. Overall was a very pleasant stay.
Stayed 2 nights in Apr 2024

8/10 Good

Wun Tong, Kowloon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Early check in and complimentary food
Stayed 5 nights in Mar 2024

6/10 Okay

Christina

Liked: Property conditions & facilities
No valet parking Car / hotel entry difficult to find even with GPS No shower cap Long walk from room to lifts. Restaurant staff and food were very good Check out guy very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Simone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Had everything we needed and was clean and simple. The service was prompt and friendly. The only points for improvement would be that the pool was cooler than we like (but probably fine for most people) and the dinner at the restaurant was appalling. The breakfast buffet was fine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient -‘d extremely accommodating at short notice.
Stayed 1 night in Mar 2024

10/10 Excellent

Janet, Oak Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

cathy

Stayed 1 night in Feb 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Paul

Stayed 4 nights in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, shopping centre next door. Service for breakfast and coffee painfully slow
Stayed 2 nights in Jan 2024

8/10 Good

ANTONIO

Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with fantastic staff
Stayed 5 nights in Dec 2023

8/10 Good

Wai Pong Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free distill and sparkling water
Stayed 6 nights in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Azim

Disliked: Cleanliness, staff & service
Poor reception staff
Stayed 1 night in Dec 2023