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Norwood House Motel & Reception Centre

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norwood House Motel & Reception Centre

Property entrance
Peninsula Balcony Suite | Balcony
Peninsula Balcony Suite | Premium bedding, iron/ironing board, bed sheets
Family Room w/Kitchenette | Premium bedding, iron/ironing board, bed sheets
Budget Small Room | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
1198 Nepean Highway, Mount Eliza, VIC, 3930
  • Mills Beach
    3 min drive
  • Mornington Country Golf Course
    4 min drive
  • Sunnyside Beach
    4 min drive
  • Moorabbin, VIC (MBW)
    33 min drive

Room options

View all photos for Eliza Romantic Spa Suite

Eliza Romantic Spa Suite | Premium bedding, iron/ironing board, bed sheets

Eliza Romantic Spa Suite

  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Peninsula Balcony Suite

Peninsula Balcony Suite | Premium bedding, iron/ironing board, bed sheets

Peninsula Balcony Suite

  • Sleeps 4
  • 1 King Bed

View all photos for King Room Double Spa

King Room Double Spa | Bathroom | Free toiletries, hair dryer, towels, soap

King Room Double Spa

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Economy

Family Room Economy | Premium bedding, iron/ironing board, bed sheets

Family Room Economy

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room Economy (Large)

Family Room Economy (Large) | Premium bedding, iron/ironing board, bed sheets

Family Room Economy (Large)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

Family Economy w/ Kitchen

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for King Room

King Room | Premium bedding, iron/ironing board, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room w/Kitchenette

Family Room w/Kitchenette | Premium bedding, iron/ironing board, bed sheets

Family Room w/Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Budget Small Room

Budget Small Room | Premium bedding, iron/ironing board, bed sheets

Budget Small Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Room (Wheelchair-Friendly)

King Room (Wheelchair-Friendly) | Premium bedding, iron/ironing board, bed sheets

King Room (Wheelchair-Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, iron/ironing board, bed sheets

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Norwood House Motel & Reception Centre

Melbourne motel in Mount Eliza with outdoor pool and bar/lounge
This motel features an outdoor pool, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, express check-in and express check-out.
Norwood House Motel & Reception Centre offers 15 accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

Bathrooms include complimentary toiletries and hairdryers. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Norwood House Motel & Reception Centre, you'll be within walking distance of Cobb Road Reserve Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • Just a 3-minute drive from Cobb Road Reserve Dog Park and a few minutes from Manyung Gallery
WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a terrace, and barbecue grills are also featured at Norwood House Motel & Reception Centre. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne motel.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Family friendly

  • DVD player
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Norwood House Motel Reception Centre Mount Eliza
Norwood House Motel Reception Centre
Norwood House Reception Centre Mount Eliza
Norwood House Reception Centre
Norwood House & Reception
Norwood House Motel & Reception Centre Motel
Norwood House Motel & Reception Centre Mount Eliza
Norwood House Motel & Reception Centre Motel Mount Eliza

Norwood House Motel & Reception Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 249 reviews" "
Rating 8 - Good. 94 out of 249 reviews" "
Rating 6 - Okay. 55 out of 249 reviews" "
Rating 4 - Poor. 26 out of 249 reviews" "
Rating 2 - Terrible. 16 out of 249 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I called to let them know that we would be checking in really late, the owner/reception guy was very helpful. He just left our room unlocked (left key inside the room) and turn on the heater on
Stayed 7 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Could do with some maintenance.
Stayed 1 night in May 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.
Stayed 1 night in Mar 2024

4/10 Poor

Anette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures of Norwood not up to expectation
The advertising depict a clean, modern well run conference centre and it's nothing like it. Totally run down premisses. The premises are used for housing permanent residents, that come across like being on the welfare system. This meant that there was music all night long and people coming and going. Picture missing off the wall. Garden not keep. Rooms not clean, lots of hair on the floor in the bathroom.
Stayed 3 nights in Mar 2024

2/10 Terrible

Andy

Stayed 1 night in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

coryn

Liked: Cleanliness
Disliked: Property conditions & facilities
A 3 night stay.
Bed was clean and fresh. It is a case of you get what you pay for. The owner was helpful and friendly. Towels need replacing. Bathroom is only big enough for one person. Badly in need of renovations which l believe will be addressed. Noisy neighbours made sleep impossible on the last night.
Stayed 3 nights in Jan 2024

4/10 Poor

Chris

Travelled with family
Disliked: Amenities, property conditions & facilities
Curtains not closing. Rubbish outside door. Old worn towels. Noisy neighbours. Poor lighting in bathroom. Clean comfortable bed. Wouldn’t recommend.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Needs some work
The place needs some work which was explained to us on arrival. Description on web site is wrong. No bar or lounge area. Needs to be updated. This would be a nice place to stay after all the renovations are done. Host was very accommodating
Stayed 3 nights in Dec 2023

2/10 Terrible

Fred

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s not in a good state, need renovations and update. The photos are from 10 years ago and have nothing to do with what the property looks like now :(
Stayed 1 night in Dec 2023

2/10 Terrible

Lorna's

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was extremely uncomfortable.
Stayed 1 night in Nov 2023

4/10 Poor

brad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

KETAN

Liked: Staff & service
Very conveniently located between Frankston and Mornington, the two places where I had to go. The room smelled stuffy and smoke from outside had probably entered the room. No ironing board or hangers were provided. The images provided online do not truly reflect the condition of the property.
Stayed 2 nights in Nov 2023

8/10 Good

Gagan

Stayed 1 night in Oct 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
To say the room was ‘tired’ is an understatement. To describe the room as a suite was a stretch. The spa bath was in disgusting condtion. Duct tape was used to kerp curtains closed. Toilet seat was broken - slipped and slided. Behind the toilet disgusting. Fridge leaked. Mosquitos in the room each night was the bathroom ( toilet or under the spa?). Couldn’t fill the kettle as it didn’t fit under tap in the bathroom sink ( tiny). Reception was a big clue - dirty and grubby. Also, there was a scheduled power outage during my stay on one day from 8am to 3pm. The property manager was given three weeks notice - he only advised me of the outage by slipping a copy of the notice the day before the outage. The room was unusable for most of the day. Appalling customer service really. What a joke. Worst room I have ever stayed in a motel or hotel over 50 years of travel.
Stayed 13 nights in Oct 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Robert

Stayed 1 night in Jun 2023

2/10 Terrible

Tomi

Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, handy location to beach, wineries, and more. Small friendly motel.
Stayed 1 night in Apr 2023

6/10 Okay

Vincent

Travelled with partner
Stayed for a single night and found reality different to what we expected. Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk. Abundance of dining options driving into town. Owner pleasant on arrival and departure

8/10 Good

Richenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very lovely and helpful. Any problems, they quickly solved.
Stayed 4 nights in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2023